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Member Services Hours
1-888-FIDELIS
Fidelis Care Member Services will be closed this Friday, April 18 and Saturday, April 19.
If you need immediate assistance, please wait on the line for our after hours answering service.

We will resume extended hours on Monday, April 21:

Monday-Friday: 8am - 8pm
Saturdays: 9am - 1pm

Office Locations

Regional Locations
New York City
95-25 Queens Blvd.
Rego Park, NY 11374
(718) 896-6500

Fax: (718) 896-1910
M-F: 8:30am - 5:00pm

Buffalo
480 CrossPoint Parkway
Getzville, NY 14068
(716) 564-3630
Fax: (716) 564-6135
M-F: 8:30am - 5:00pm
Albany
8 Southwoods Blvd.
Albany, NY 12211
(518) 427-0481
Fax: (518) 427-9584
M-F: 8:30am - 5:00pm
Appointments Available
Syracuse
5010 Campuswood Dr.
East Syracuse, NY 13057

(315) 437-1835
Fax: (315) 437-4875
M-F: 8:30am - 5:00pm
Appointments Available

   
Satellite Locations
Rochester
1250 Pittsford-Victor Rd.
Building 200, Suite 170
Pittsford, NY 14534
(585) 383-8104
Fax: (585) 383-8128
M-F: 8:30am - 5:00pm
Sa: As needed
Mid-Hudson
25 Market St., Suite 109
Poughkeepsie, NY 12601

(845) 483-1292
Fax: (845) 483-1296
M-F: 8:30am - 5:00pm

Appointments Available  

Suffern
400 Rella Boulevard
Suffern, NY 10901
(800) 688-7422
Community Locations
Bath
23 Liberty Street
Bath, NY 14830
(607) 221-4173
Fax: (585) 383-8128
By appointment & on site Tuesdays:
9:00am - 12:00pm (2nd & 4th Tuesday)
5:00pm - 7:00pm (1st & 3rd Tuesday) 
Bronx
815 East Tremont Ave
Bronx, NY 10460
(718) 896-2531
Fax: (347) 923-5389
M-F: 9:00am - 5:30pm 
Chinatown
168 Canal Street
Suite 308
New York, NY 10013
(212) 226-6157
Fax: (212) 226-6380
M-Su: 8:00am - 6:00pm
Flushing
36-36 Main Street
Suite 2SB
Flushing, NY 11354
(718) 896-4511
Fax: (718) 362-2497
M-Su: 9:00am - 5:30pm
Gouverneur
101 East Main Street
Gouverneur, NY 13642
(315) 701-7225
Fax: (315) 565-6525
M-F: 8:30am - 5:00pm
Inwood
100-02 Post Avenue
New York, NY 10034
(212) 942-3111
Fax: (212) 942-8883
M-F: 9:00am - 5:30pm
Patchogue
232 East Main Street
Suite D
Patchogue, NY 11772
(631) 475-7200
Fax: (631) 475-7211
M-F: 8:30am - 6:00pm
Sa: 9:00am - 1:00pm

Ridgewood
1674 Putnam Avenue
Ridgewood, NY 11385
(718) 896-2694
Fax: (347) 923-6124
M-F: 8:30am - 6:30pm
Sa: 9:00am - 5:00pm

Spring Valley
175-11 Route 59
Spring Valley, NY 10977
(845) 356-0194
Fax: (845) 426-0694
M-F: 9:00am - 5:30pm
Sa: As needed for special events
Springville
64 East Main Street
Suite 1
Springville, NY 14141
(585) 208-5680
Fax: (716) 564-6135
By appointment & on site:
1st, 2nd & 3rd Wednesday:
1:00pm - 3:00pm

Sunset Park
837 58th Street
4th Floor
Brooklyn, NY 11220
(718) 633-5308 
Fax: (718) 633-5608
M-F: 8:30am - 6:00pm
Sa-Su: 10:00am - 6:00pm

Westbury
180 Post Avenue
Westbury, NY 11590
(516) 334-6588
Fax: (516) 334-6440
M-F: 8:30am - 6:00pm
Sa: 9:00am - 1:00pm

Yonkers
419B South Broadway
Yonkers, NY 10705
(914) 233-5222
M-F: 8:30am - 5:00pm
Sa: 10:00am - 6:30pm
   
Contact Us
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