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Member Services Hours
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Fidelis Care Member Services will be closed this Friday, April 18 and Saturday, April 19.
If you need immediate assistance, please wait on the line for our after hours answering service.

We will resume extended hours on Monday, April 21:

Monday-Friday: 8am - 8pm
Saturdays: 9am - 1pm

News

If you just joined Fidelis Care or are new to health insurance, here are some basics to help you get started: 1. Where do I start? Start by choosing a Primary Care Physician (PCP). This doctor will be your health care partner and the provider you see for most appointments. Visit our Provider Directory to search for nearby providers. Under Search Options, be sure to select your product: NY State of Health, Child Health Plus, or Medicaid. If you need a PCP, ask relatives and friends for recommendations. If you already have a PCP, check the Directory or call your doctor’s office to [...]
04/16/2014 • in Corporate News
BUFFALO - Fidelis Care, a Statewide health plan with more than one million members, announces the promotion of John Golimowski to Director, Claims Processing. In this Statewide role, he is responsible for overseeing the staff and operations of claims processing for all of the Fidelis Care products, ensuring that State and Federal mandates are met. Prior to his promotion, Golimowski held the position of Claims Project Specialist. He holds a Bachelor of Arts degree in Business Administration from Fredonia State College in Fredonia, NY. Golimowski is a native of Western New York. He works out of Fidelis Care’s Buffalo office.   [...]
04/16/2014 • in Health & Wellness, Nutrition
Late snow storm affecting your enjoyment of spring? Try the "Warm You Up Winter Nachos" from the Peru Culinary Artisans at Peru Central School--they'll be sure to "warm up" your cold day! Fidelis Care was the proud "Golden Griddle" sponsor of the 2014 North Country Jr. Iron Chef competition. Warm You Up Winter Nachos High School Competition - 2nd Place Peru Culinary Artisans Peru Central School Ingredients: Nachos: ½ cup corn kernels  ½ cup black beans  4 cans (14.5 oz.) tomatoes, diced, no salt added 2 [...]
04/16/2014 • in Corporate News
NEW YORK CITY - Fidelis Care, a Statewide health plan with more than one million members, welcomes Mary Beth Maginn as Director, Product Development and Corporate Innovation. In this role, she leads the development and implementation of new products and programs, including strategic initiatives to promote membership growth, improve efficiency, and support quality results. Maginn has more than ten years of experience working in health care. Most recently, she served as Assistant Director of Clinical Information Systems at New York City Health and Hospitals Corporation. Maginn holds a Bachelor of Arts degree in Film, Television, and Theatre from University of Notre Dame [...]
Hiring Underway; Career Day Planned for April 26  AMHERST – Fueled by organizational growth and increased membership, Fidelis Care, a Statewide non-profit health plan, announces it is moving forward with plans to add more than 75 new information technology jobs at its Buffalo regional office this year. The positions range from entry-level to management and can be applied for at fideliscare.org or at Fidelis Care’s IT Professionals Career Day on April 26. “For anyone with an IT background, this is an exciting time,” said Fidelis Care Chief Information Officer Martin Krebs. “We offer competitive salaries and generous benefits and are looking for [...]
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