Find a Fidelis Care doctor, dentist, or pharmacy near you:

Go
Find a Provider
Search a A
Language
NAVIGATION
LANGUAGE
TOOLS
Search
1-888-FIDELIS
Extended Member Services Hours
1-888-FIDELIS
To better serve our members, Fidelis Care Member Services Support has extended its hours:

Monday-Friday: 8am - 8pm
Saturdays: 9am - 1pm

Family Health Plus

As of January 1, 2014, New York State is not accepting new applications for Family Health Plus.

When it is time for you to renew, you will have new options. To understand what you're eligible for, follow these simple steps:

1. You will receive a renewal (or recertification) form approximately 30-90 days before your coverage is due to end. You will need to complete and submit this form.
2. After submitting your renewal form, you will receive notification from your local Department of Social Services (LDSS) or the Human Resources Administration (HRA) with the following information:
  • You are eligible for expanded Medicaid coverage. No further action required.

OR

  • You are not eligible for expanded Medicaid coverage. Please visit the Fidelis Affordable Care Advisor to explore your options.

To maximize your subsidy potential, you will need to choose the Silver Plan through NY State of Health. If you have any questions, call 1-866-435-9521 and a Fidelis Care representative can assist you.


Resources
Download the complete Family Health Plus Member Handbook (.pdf)

Contact Us
Give us a call at 1-888-FIDELIS (1-888-343-3547), or send us an e-mail
Find an Office
Find the Fidelis Care office closest to you
Find a Provider
Search for a Doctor, Dentist, or Pharmacy within the Fidelis network

All Rights Reserved. FIDELIS CARE and the FIDELIS CARE LOGO are registered trademarks of The New York State Catholic Health Plan, Inc. d/b/a Fidelis Care New York.
Copyright © 2013 Fidelis Care New York.