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Health Equity

At Fidelis Care, we believe everyone should have the opportunity to live a healthy life. It’s our mission to ensure New Yorkers have access to high-quality healthcare, so they can get the care they need when they need it.

But many other factors contribute to an individual’s health and wellness beyond access to healthcare. Socioeconomic conditions can influence health risks and outcomes. Poverty, food insecurity, housing instability, education, employment, access to transportation and other circumstances contribute to health disparities among underserved and vulnerable populations.

Fidelis Care is committed to removing those barriers to health to improve access, quality, and affordability. It is an ongoing process that requires working together with our members, providers, and community-based organizations to support fair and just opportunities to equal access to healthcare.

Learn more about our different approaches to improve health equity:


Key partnerships

Wellness commitment to Buffalo Urban League

To nurture social entrepreneurship, facilitate wellness, and strengthen organizations focused on Black, Indigenous and People of Color in Buffalo’s East Side, Fidelis Care and the Centene Foundation donated $1.1 million to the Buffalo Urban League (BUL) to help establish its new headquarters and develop a Wellness and Entrepreneurial Center.

In addition, Fidelis Care partners with BUL through community programs and at events held in the city focused on health, family support and stabilization services, foster care, adoption, education, job training, employment, scholarships, and more.

Buffalo-Urban-League

Mental health alliance with The Jed Foundation

As part of our behavioral health efforts, Fidelis Care and the Centene Foundation awarded $1.1 million to The Jed Foundation (JED) to protect the mental health of New York State’s youth.

Through the funding, JED will expand its current services, providing at least five youth-serving community-based organizations (CBOs) with consultation or strategic planning services, including expert guidance, educational workshops, and training programs, equipping young people with life skills and connecting them to mental healthcare when they are in distress.

Fidelis-JED-Social


More Health Equity News


6/2/2022 • Posted by Dr. Moataz El Refaie, Medical Director, Behavioral Health & Dr. Patrice Reives-Bright, Senior Medical Director, Behavioral Health • in Corporate News, HR Events, In The Community
The impact of mass violence, like the tragic shootings in Buffalo and Texas, which were fueled by hatred and anger, can feel overwhelming and lead to hopelessness. Common reactions from children and adolescents can include behavioral changes, anxiety, intense engagement on social media, substance abuse, and mood changes.
1/24/2022 • Posted by Fidelis Care • in Children's Health, Corporate News, HR Events
Fidelis Care has awarded Neighborhood Health Center of WNY $8,000 to assist in their efforts to address the digital divide some patients have experienced during the pandemic. The funds will help provide access to technology and services for patients to better communicate with their health care providers.
6/11/2021 • Posted by Fidelis Care • in HR Events, In The Community
Fidelis Care will be holding interviews for Customer Service Representative positions. Join our virtual event June 16 (both morning and afternoon sessions available).
5/6/2021 • Posted by Fidelis Care • in Corporate News, Health and Wellness, HR Events, In The Community, Lunchology, Member News
In recognition of National Women’s Checkup Day on Monday, May 10, Fidelis Care is encouraging women of all ages to make their health a priority and schedule an appointment for their annual checkup with their primary care provider.
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