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Health Equity

At Fidelis Care, we believe everyone should have the opportunity to live a healthy life. It’s our mission to ensure New Yorkers have access to high-quality healthcare, so they can get the care they need when they need it.

But many other factors contribute to an individual’s health and wellness beyond access to healthcare. Socioeconomic conditions can influence health risks and outcomes. Poverty, food insecurity, housing instability, education, employment, access to transportation and other circumstances contribute to health disparities among underserved and vulnerable populations.

Fidelis Care is committed to removing those barriers to health to improve access, quality, and affordability. It is an ongoing process that requires working together with our members, providers, and community-based organizations to support fair and just opportunities to equal access to healthcare.

Learn more about our different approaches to improve health equity:


Key partnerships

Wellness commitment to Buffalo Urban League

To nurture social entrepreneurship, facilitate wellness, and strengthen organizations focused on Black, Indigenous and People of Color in Buffalo’s East Side, Fidelis Care and the Centene Foundation donated $1.1 million to the Buffalo Urban League (BUL) to help establish its new headquarters and develop a Wellness and Entrepreneurial Center.

In addition, Fidelis Care partners with BUL through community programs and at events held in the city focused on health, family support and stabilization services, foster care, adoption, education, job training, employment, scholarships, and more.

Buffalo-Urban-League

Mental health alliance with The Jed Foundation

As part of our behavioral health efforts, Fidelis Care and the Centene Foundation awarded $1.1 million to The Jed Foundation (JED) to protect the mental health of New York State’s youth.

Through the funding, JED will expand its current services, providing at least five youth-serving community-based organizations (CBOs) with consultation or strategic planning services, including expert guidance, educational workshops, and training programs, equipping young people with life skills and connecting them to mental healthcare when they are in distress.

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More Health Equity News


6/2/2022 • Posted by Dr. Moataz El Refaie, Medical Director, Behavioral Health & Dr. Patrice Reives-Bright, Senior Medical Director, Behavioral Health • in Corporate News, HR Events, In The Community
The impact of mass violence, like the tragic shootings in Buffalo and Texas, which were fueled by hatred and anger, can feel overwhelming and lead to hopelessness. Common reactions from children and adolescents can include behavioral changes, anxiety, intense engagement on social media, substance abuse, and mood changes.
6/1/2022 • Posted by Steve Materetsky, Pediatrician and Medical Director at Fidelis Care • in Children's Health, Health and Wellness, In The Community
Saying someone has ‘pink eye’ is less of a diagnosis and more of a symptom. A red eye can be caused by numerous things in children. The three main causes of a ‘pink eye’ are bacterial, viral, and allergic.
5/17/2022 • Posted by Dr. Lisa Moreno, Medical Director at Fidelis Care • in Children's Health, Health and Wellness, In The Community
According to the Centers for Disease Control and Prevention, roughly 1 in 4 parents exclusively breastfeed their children up to the age of 6 months, leaving the majority of parents and caregivers at least partially dependent on formula.
5/10/2022 • Posted by Fidelis Care • in Health and Wellness, In The Community, Provider News
National Nurses Week is May 6-12. At Fidelis Care, nurses work to help people in many ways. Some nurses assist members leaving hospitals so that they won’t have to go right back in. Some help moms and babies with special needs in our BabyCare program.
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