Member

Login to your account, make a payment, see benefits and more.

Members

Manage Your Plan

Helpful Tools

Wellcare By Fidelis Care

Members
Providers

Login to your account, download forms, view auth grids and more.

Providers

Provider Resources

About Our Plans

Helpful Tools

Providers
Shop For a Plan

See plan benefits, coverage areas, get a quote and more.

Shop for a Plan

Our Plans

Helpful Tools

Wellcare By Fidelis Care

Shop for a Plan
AAA
HomeAbout usHealth EquityHealth Equity Alt

Health Equity

At Fidelis Care, we believe everyone should have the opportunity to live a healthy life. It’s our mission to ensure New Yorkers have access to high-quality healthcare, so they can get the care they need when they need it.

But many other factors contribute to an individual’s health and wellness beyond access to healthcare. Socioeconomic conditions can influence health risks and outcomes. Poverty, food insecurity, housing instability, education, employment, access to transportation and other circumstances contribute to health disparities among underserved and vulnerable populations.

Fidelis Care is committed to removing those barriers to health to improve access, quality, and affordability. It is an ongoing process that requires working together with our members, providers, and community-based organizations to support fair and just opportunities to equal access to healthcare.

Learn more about our different approaches to improve health equity:


Key partnerships

Wellness commitment to Buffalo Urban League

To nurture social entrepreneurship, facilitate wellness, and strengthen organizations focused on Black, Indigenous and People of Color in Buffalo’s East Side, Fidelis Care and the Centene Foundation donated $1.1 million to the Buffalo Urban League (BUL) to help establish its new headquarters and develop a Wellness and Entrepreneurial Center.

In addition, Fidelis Care partners with BUL through community programs and at events held in the city focused on health, family support and stabilization services, foster care, adoption, education, job training, employment, scholarships, and more.

Buffalo-Urban-League

Mental health alliance with The Jed Foundation

As part of our behavioral health efforts, Fidelis Care and the Centene Foundation awarded $1.1 million to The Jed Foundation (JED) to protect the mental health of New York State’s youth.

Through the funding, JED will expand its current services, providing at least five youth-serving community-based organizations (CBOs) with consultation or strategic planning services, including expert guidance, educational workshops, and training programs, equipping young people with life skills and connecting them to mental healthcare when they are in distress.

Fidelis-JED-Social


More Health Equity News


2024 Fidelis Care ‘Veggies to Go’ Program Impacts Food Insecurity Across New York
12/11/2024 • Posted by Fidelis Care in Health and Wellness, Health-Related Social Needs, In The Community

The Fidelis Care ‘Veggies to Go’ program distributed 1,895 bags of healthy food to individuals and families in need during its 2024 season. That adds up to a total nearly 80,000 pounds of fresh fruits and vegetables given away since the program began in 2022. Veggies to Go addresses nutrition and food insecurity in urban and rural communities across New York State.

“Nutrition is healthcare,” said Fidelis Care Sales and Marketing Director Shannon Lombardo. “We know that one bag of fresh fruits and vegetables is not going to solve a family’s food insecurity. But the Fidelis Care Veggies to Go program is a great way to connect people with resources and agencies that can help address their longer term needs.”

Fidelis Care sourced food from local farmers and distributors for the 16 Veggies to Go events statewide. The events also featured information on health insurance and healthy eating including Fidelis Care’s ‘Lunchology’ recipe sheets.

“Veggies to Go is a chance to introduce nutritious snacks to families and children to help them realize how fun, easy, and delicious making healthy choices can be,” said Fidelis Care Sales and Marketing Director Jennifer Lyons. “Veggies to Go emphasizes the importance of preventive care through wholesome food.”

Fidelis Care collaborated with several community partners to pack Veggies to Go bags and host the events, including Compassionate Family Medicine in Syracuse, the Brockport Area Veterans Club, Cornerstone Family Healthcare in Port Jervis, Community Action Partnership of Dutchess County, Finger Lakes Area Counseling and Recovery Agency in Clifton Springs, and several grocery stores, recreation centers, and churches.

Watertown’s Mercy Point Church Pastor Jeremy Kriegbaum said, “The state of food insecurity in the North Country is desperate. Sometimes people don’t even know what is available to help them. We love helping our community, and Fidelis Care has been a huge asset to us in that endeavor.”

The Fidelis Care team is working on plans for 2025 Veggies to Go events. Check the Fidelis Care events calendar in the spring.