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Health Equity

At Fidelis Care, we believe everyone should have the opportunity to live a healthy life. It’s our mission to ensure New Yorkers have access to high-quality healthcare, so they can get the care they need when they need it.

But many other factors contribute to an individual’s health and wellness beyond access to healthcare. Socioeconomic conditions can influence health risks and outcomes. Poverty, food insecurity, housing instability, education, employment, access to transportation and other circumstances contribute to health disparities among underserved and vulnerable populations.

Fidelis Care is committed to removing those barriers to health to improve access, quality, and affordability. It is an ongoing process that requires working together with our members, providers, and community-based organizations to support fair and just opportunities to equal access to healthcare.

Learn more about our different approaches to improve health equity:


Key partnerships

Wellness commitment to Buffalo Urban League

To nurture social entrepreneurship, facilitate wellness, and strengthen organizations focused on Black, Indigenous and People of Color in Buffalo’s East Side, Fidelis Care and the Centene Foundation donated $1.1 million to the Buffalo Urban League (BUL) to help establish its new headquarters and develop a Wellness and Entrepreneurial Center.

In addition, Fidelis Care partners with BUL through community programs and at events held in the city focused on health, family support and stabilization services, foster care, adoption, education, job training, employment, scholarships, and more.

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Mental health alliance with The Jed Foundation

As part of our behavioral health efforts, Fidelis Care and the Centene Foundation awarded $1.1 million to The Jed Foundation (JED) to protect the mental health of New York State’s youth.

Through the funding, JED will expand its current services, providing at least five youth-serving community-based organizations (CBOs) with consultation or strategic planning services, including expert guidance, educational workshops, and training programs, equipping young people with life skills and connecting them to mental healthcare when they are in distress.

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More Health Equity News


Lunar New Year - Year of the Snake
1/21/2025 • Posted by Xiaofang (Michelle) Z., Fidelis Care Retention Manager in Diversity, Equity and Inclusion

2025 Lunar New Year

Communities around the world celebrate Lunar New Year as a time of renewal, reflection, and togetherness. Lunar New Year is observed by millions across diverse cultures, including Chinese, Korean, Vietnamese, Mongolian, Malaysian, Singaporean, Thai, Filipino, and others. This vibrant holiday marks the beginning of a new lunar calendar cycle and is rich with traditions that emphasize family, prosperity, and good health. Fidelis Care celebrates the rich cultural heritage that shapes this holiday and recognizes its universal themes of wellness and connection.

Fidelis Care Retention Manager Xiaofang (Michelle) Z. shares the story of how she and her family are celebrating this Lunar New Year, the Year of the Snake:

In Chinese culture, the snake symbolizes wisdom and transformation. Much like the serpent sheds its skin, this year encourages personal and spiritual renewal. Its a time to leave behind old habits, negative influences, and limiting beliefs, making way for new beginnings. The snake is also associated with beauty, elegance, and keen perception, inspiring us to approach life with attention to detail and a focus on inner harmony.

Traditionally, the Lunar New Year is a time for family reunions, feasts, and festivities. The annual lion dance, vibrant red lanterns, and the exchange of red envelopes all carry symbolic meaning for great health, wealth, and prosperity.

Family Reunions

No matter where or how far away you live, the Lunar New Year is a time when families reunite. On New Years Eve, everyone gathers for a festive dinner. Parents joyfully prepare a variety of dishes to share with their children and relatives. In Chinese culture, food and dining are seen as expressions of love. During meals, it is common for people to serve food to their family and friends, symbolizing care and thoughtfulness.

Examples of foods include:

Jiaozi (Dumplings): Dumplings represent wealth in Chinese culture because they resemble Chinese gold ingots. The more dumplings you eat during the New Year celebrations, the more money you are believed to attract in the coming year.

Tang Yuan (Rice Balls in Sweet Syrup): These ball-shaped treats, made from glutinous rice flour, symbolize togetherness and family reunion. Their shape and pronunciation are associated with unity and the joy of being with loved ones.

Fish: The word for fish in Chinese, "Yu," sounds like the word for "surplus" or "abundance." Eating fish is believed to bring increased wealth and income in the New Year.

Red is the Lucky Color

Red symbolizes good luck, prosperity, and happiness. It is considered a color that brings fortune and wards off evil spirits, ensuring a prosperous start to the year. Wearing new, red clothes during the Chinese Lunar New Year signifies a fresh start, leaving behind the previous years troubles and bad luck. It's a way to embrace new opportunities and make a positive start for the year ahead.

Respecting Elders and Giving Red Envelopes

In Chinese culture, respect for the elderly is a core value. Giving red envelopes with cash to elders shows gratitude and expresses appreciation for their care and nurturing over the years.

In some regions, giving a red envelope to a single person can be a subtle wish for them to find a suitable partner in the coming year, further emphasizing the idea of love, family, and prosperity.

I wish everyone a happy, healthy, and prosperous Lunar New Year! Gong Xi Fa Cai!