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HomeAbout usHealth EquityHealth Equity Alt

Health Equity

At Fidelis Care, we believe everyone should have the opportunity to live a healthy life. It’s our mission to ensure New Yorkers have access to high-quality healthcare, so they can get the care they need when they need it.

But many other factors contribute to an individual’s health and wellness beyond access to healthcare. Socioeconomic conditions can influence health risks and outcomes. Poverty, food insecurity, housing instability, education, employment, access to transportation and other circumstances contribute to health disparities among underserved and vulnerable populations.

Fidelis Care is committed to removing those barriers to health to improve access, quality, and affordability. It is an ongoing process that requires working together with our members, providers, and community-based organizations to support fair and just opportunities to equal access to healthcare.

Learn more about our different approaches to improve health equity:


Key partnerships

Wellness commitment to Buffalo Urban League

To nurture social entrepreneurship, facilitate wellness, and strengthen organizations focused on Black, Indigenous and People of Color in Buffalo’s East Side, Fidelis Care and the Centene Foundation donated $1.1 million to the Buffalo Urban League (BUL) to help establish its new headquarters and develop a Wellness and Entrepreneurial Center.

In addition, Fidelis Care partners with BUL through community programs and at events held in the city focused on health, family support and stabilization services, foster care, adoption, education, job training, employment, scholarships, and more.

Buffalo-Urban-League

Mental health alliance with The Jed Foundation

As part of our behavioral health efforts, Fidelis Care and the Centene Foundation awarded $1.1 million to The Jed Foundation (JED) to protect the mental health of New York State’s youth.

Through the funding, JED will expand its current services, providing at least five youth-serving community-based organizations (CBOs) with consultation or strategic planning services, including expert guidance, educational workshops, and training programs, equipping young people with life skills and connecting them to mental healthcare when they are in distress.

Fidelis-JED-Social


More Health Equity News


New Quality Care Incentives (QCI) Program for 2025 is Available
2/6/2025 • Posted by Provider Relations in Provider News, Provider Quality

Fidelis Care is pleased to announce that the new Quality Care Incentives (QCI) Program is now available on Provider Access Online. Once logged in, please navigate to the File Downloads section to access the brochure.

 

Fidelis Care is committed to ensuring that our members have access to essential preventive services that promote overall well-being and enhance their quality of life. As a contracted provider with Fidelis Care, your role is vital in helping us achieve this commitment.

 

For over 25 years, Fidelis Care has provided incentive payments to participating providers for delivering routine preventive care and promoting health among members. The organization remains dedicated to rewarding providers for achieving high-quality outcomes and has made significant changes to the program for Measurement Year (MY) 2025 to align with mutual goals.

 

HOW IT WORKS

For 2025, there will be several significant changes to the program:

  • To improve payment delivery and provide better recognition to our providers, all incentives will be event-based for 2025, paying to the provider responsible for rendering care on a quarterly basis.

 

  • Expanding the Well Visit incentive to existing members in HARP, CHP, and Medicaid, and increasing the incentives for Essential Plan measures.

 

This brochure provides an overview of our QCI Program components and coding specifications designed to enhance quality and facilitate reward attainment. You will receive monthly care gap reports to monitor performance and identify patients requiring attention.

 

For questions about Fidelis Care’s Quality Care Incentives, contact your Provider Partnership Associate. Find their contact info here: https://www.fideliscare.org/Provider/Provider-Resources/Quality