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Health Equity

At Fidelis Care, we believe everyone should have the opportunity to live a healthy life. It’s our mission to ensure New Yorkers have access to high-quality healthcare, so they can get the care they need when they need it.

But many other factors contribute to an individual’s health and wellness beyond access to healthcare. Socioeconomic conditions can influence health risks and outcomes. Poverty, food insecurity, housing instability, education, employment, access to transportation and other circumstances contribute to health disparities among underserved and vulnerable populations.

Fidelis Care is committed to removing those barriers to health to improve access, quality, and affordability. It is an ongoing process that requires working together with our members, providers, and community-based organizations to support fair and just opportunities to equal access to healthcare.

Learn more about our different approaches to improve health equity:


Key partnerships

Wellness commitment to Buffalo Urban League

To nurture social entrepreneurship, facilitate wellness, and strengthen organizations focused on Black, Indigenous and People of Color in Buffalo’s East Side, Fidelis Care and the Centene Foundation donated $1.1 million to the Buffalo Urban League (BUL) to help establish its new headquarters and develop a Wellness and Entrepreneurial Center.

In addition, Fidelis Care partners with BUL through community programs and at events held in the city focused on health, family support and stabilization services, foster care, adoption, education, job training, employment, scholarships, and more.

Buffalo-Urban-League

Mental health alliance with The Jed Foundation

As part of our behavioral health efforts, Fidelis Care and the Centene Foundation awarded $1.1 million to The Jed Foundation (JED) to protect the mental health of New York State’s youth.

Through the funding, JED will expand its current services, providing at least five youth-serving community-based organizations (CBOs) with consultation or strategic planning services, including expert guidance, educational workshops, and training programs, equipping young people with life skills and connecting them to mental healthcare when they are in distress.

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More Health Equity News


Social Work Month: Helping Families
3/3/2025 • Posted by M. Bridget C., Fidelis Care in In The Community

Social work is a calling for me, rather than a job. During this Social Work Month, I take great pride in discussing a career path that has helped so many others. I have been a medical social worker for over 35 years, the last eight here at Fidelis Care. I currently support the medically fragile children’s team. I also get tremendous satisfaction from researching and presenting my findings on various social work topics to my peers.

I knew that I wanted to be a social worker when I was 9 years old and watched a movie about a child with autism. I saw the family’s reaction when the child asked for juice as his first words. That one little accomplishment for most was a mountain climbed for the family and that stuck with me. I have always worked to help people, and I am happy to have been able to turn that into a career. Seeing people grow because of the knowledge and interventions I have given them is a precious gift to me.

A recent case that has given me great pride is a family that I have worked with for a long time. The mother cares for two medically fragile children. A lack of transportation became a major issue for this family in getting to critical medical and therapy appointments. I was able to get their transportation level increased, providing a safe and less stressful way to get the care they need. The mother is now studying to become a certified nursing assistant. I am proud of her and all she has accomplished, and love that I have been a part of their success.

When I am not working, I volunteer at my church for a men in recovery program, a clothing closet, and pancake breakfasts. I always greet people with a smile and a hug each week before church. Through this, I have learned that a hug can take away a little pain and is a treasured gift that I can share freely.