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Health Equity

At Fidelis Care, we believe everyone should have the opportunity to live a healthy life. It’s our mission to ensure New Yorkers have access to high-quality healthcare, so they can get the care they need when they need it.

But many other factors contribute to an individual’s health and wellness beyond access to healthcare. Socioeconomic conditions can influence health risks and outcomes. Poverty, food insecurity, housing instability, education, employment, access to transportation and other circumstances contribute to health disparities among underserved and vulnerable populations.

Fidelis Care is committed to removing those barriers to health to improve access, quality, and affordability. It is an ongoing process that requires working together with our members, providers, and community-based organizations to support fair and just opportunities to equal access to healthcare.

Learn more about our different approaches to improve health equity:


Key partnerships

Wellness commitment to Buffalo Urban League

To nurture social entrepreneurship, facilitate wellness, and strengthen organizations focused on Black, Indigenous and People of Color in Buffalo’s East Side, Fidelis Care and the Centene Foundation donated $1.1 million to the Buffalo Urban League (BUL) to help establish its new headquarters and develop a Wellness and Entrepreneurial Center.

In addition, Fidelis Care partners with BUL through community programs and at events held in the city focused on health, family support and stabilization services, foster care, adoption, education, job training, employment, scholarships, and more.

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Mental health alliance with The Jed Foundation

As part of our behavioral health efforts, Fidelis Care and the Centene Foundation awarded $1.1 million to The Jed Foundation (JED) to protect the mental health of New York State’s youth.

Through the funding, JED will expand its current services, providing at least five youth-serving community-based organizations (CBOs) with consultation or strategic planning services, including expert guidance, educational workshops, and training programs, equipping young people with life skills and connecting them to mental healthcare when they are in distress.

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More Health Equity News


Black History Month: Healthcare Access and Literacy
2/24/2025 • Posted by Alexander Ford, DO, RD, Community Care Physicians Family Medicine Physician in Diversity, Equity and Inclusion


As a family physician and registered dietitian, during Black History Month, I reflect on the various fearless trailblazers in healthcare and other sectors who broke barriers and overcame extraordinary obstacles to make my life possible.

Access to healthcare and poor health literacy are still issues plaguing the Black community. Generally, patients desire a patient-doctor relationship where they feel comfortable sharing their personal and medical history. From my experiences, my Black patients prefer Black physicians; however, there is a severe shortage of Black physicians, which is another barrier to seeking care for many Black Americans.

Social determinants of health (SDoH) such as education, income, housing, and transportation issues, are essential for clinicians to consider when developing patient treatment plans. SDoHs are unique to every patient and, like treatment plans, must be individualized to each patient's lifestyle. Community Care Physicians has robust collaboration channels with community resources and Care Team members to assist with coordinating patient care needs. Fidelis Care assists with increasing awareness and access to health insurance and healthcare for community members.

As part of my effort to address mental health issues and SDoHs for people of color, I developed a wellness program called AIM to provide early education intervention for individuals 18 years and older. This program encourages young people to “aim” for success in the classroom and daily life. Lesson topics include health literacy, nutritional literacy, visual imagery, and positive self-talk. The nonprofit 4th Family Inc. currently offers the program, and I teach it at various schools in the City of Albany. We plan to expand to other districts and older ages to be more inclusive.


Dr. Alexander Ford, a native of Albany, NY, is a family medicine physician at Community Care Physicians. He attended Christian Brothers Academy and then enrolled at Buffalo State College, where he graduated cum laude with a Bachelor of Science in Dietetics. After graduating, Dr. Ford returned to Albany, interested in wellness and preventive medicine. He worked as a Registered Dietitian while attending medical school at Philadelphia College of Osteopathic Medicine to become a physician. Dr. Ford also volunteers as a nutrition educator at 4th Family Inc. and serves as a ringside physician for USA Boxing.