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Health Equity

At Fidelis Care, we believe everyone should have the opportunity to live a healthy life. It’s our mission to ensure New Yorkers have access to high-quality healthcare, so they can get the care they need when they need it.

But many other factors contribute to an individual’s health and wellness beyond access to healthcare. Socioeconomic conditions can influence health risks and outcomes. Poverty, food insecurity, housing instability, education, employment, access to transportation and other circumstances contribute to health disparities among underserved and vulnerable populations.

Fidelis Care is committed to removing those barriers to health to improve access, quality, and affordability. It is an ongoing process that requires working together with our members, providers, and community-based organizations to support fair and just opportunities to equal access to healthcare.

Learn more about our different approaches to improve health equity:


Key partnerships

Wellness commitment to Buffalo Urban League

To nurture social entrepreneurship, facilitate wellness, and strengthen organizations focused on Black, Indigenous and People of Color in Buffalo’s East Side, Fidelis Care and the Centene Foundation donated $1.1 million to the Buffalo Urban League (BUL) to help establish its new headquarters and develop a Wellness and Entrepreneurial Center.

In addition, Fidelis Care partners with BUL through community programs and at events held in the city focused on health, family support and stabilization services, foster care, adoption, education, job training, employment, scholarships, and more.

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Mental health alliance with The Jed Foundation

As part of our behavioral health efforts, Fidelis Care and the Centene Foundation awarded $1.1 million to The Jed Foundation (JED) to protect the mental health of New York State’s youth.

Through the funding, JED will expand its current services, providing at least five youth-serving community-based organizations (CBOs) with consultation or strategic planning services, including expert guidance, educational workshops, and training programs, equipping young people with life skills and connecting them to mental healthcare when they are in distress.

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More Health Equity News


Social Work Month: Brave Health’s Mission
3/24/2025 • Posted by Julia Williams, Brave Health Chief Clinical Officer in In The Community

Social Work Month

At Brave Health, we are committed to making high-quality behavioral healthcare accessible to those who need it most. As a virtual provider of mental healthcare, we offer telehealth services designed to remove barriers to access, ensuring individuals receive support regardless of location, transportation, or time constraints. Our partnership with Fidelis Care allows us to extend these critical services to Medicaid members across New York, providing them with high-quality, effective, and timely care.

A Calling to Help—Before It’s Too Late

Reflecting on my journey into social work is always a powerful reminder of why I do what I do. My passion for helping children led me first to a career as a pediatric respiratory therapist. I had the privilege of caring for young patients and families in extremely high stakes moments. But one day, that role changed my entire perspective.

I was on duty when I had to airlift a child who had been a victim of severe abuse. In that moment, I realized that I was helping after the harm had already been done. That experience stuck with me—I knew I wanted to work with children and families earlier in their journeys. That’s when I made the decision to transition into social work, where I could provide direct support and intervention, ideally before situations became crises.

The Power of Social Work

Social workers play an essential role in intervention and advocacy, ensuring that individuals of all ages and backgrounds have the resources and support they need to thrive. At Brave Health, we live out this mission by providing mental healthcare that’s effective and accessible, removing barriers like transportation and long wait times. Through our partnership with Fidelis Care, we’re able to connect Medicaid members with essential behavioral health services quickly, typically within less than a week, empowering them to lead healthier lives.

A Message for Social Work Month

Social Work Month is an opportunity to recognize the dedication and resilience of those in this field. Social workers are often the quiet force behind life-changing moments—offering support, advocating for families, and ensuring people have access to care when they need it most.

To my fellow social workers: Your work matters. Whether you’re in child welfare, mental health, healthcare, or community outreach, the impact you make is immeasurable, and the positive changes you help individuals make have domino effects throughout communities. To anyone reading this who needs help, don’t hesitate to reach out. Organizations like Brave Health and Fidelis Care exist to support you.

I’m grateful to be part of a field that creates change before it’s too late. Every day, I’m reminded of why I chose this path, and I wouldn’t have it any other way.


Julia Williams, LCSW-QS, MBA, RRT, is the Chief Clinical Officer at Brave Health. She began her career as a pediatric respiratory therapist before transitioning into social work to better support children and families during their most critical moments.