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Health Equity

At Fidelis Care, we believe everyone should have the opportunity to live a healthy life. It’s our mission to ensure New Yorkers have access to high-quality healthcare, so they can get the care they need when they need it.

But many other factors contribute to an individual’s health and wellness beyond access to healthcare. Socioeconomic conditions can influence health risks and outcomes. Poverty, food insecurity, housing instability, education, employment, access to transportation and other circumstances contribute to health disparities among underserved and vulnerable populations.

Fidelis Care is committed to removing those barriers to health to improve access, quality, and affordability. It is an ongoing process that requires working together with our members, providers, and community-based organizations to support fair and just opportunities to equal access to healthcare.

Learn more about our different approaches to improve health equity:


Key partnerships

Wellness commitment to Buffalo Urban League

To nurture social entrepreneurship, facilitate wellness, and strengthen organizations focused on Black, Indigenous and People of Color in Buffalo’s East Side, Fidelis Care and the Centene Foundation donated $1.1 million to the Buffalo Urban League (BUL) to help establish its new headquarters and develop a Wellness and Entrepreneurial Center.

In addition, Fidelis Care partners with BUL through community programs and at events held in the city focused on health, family support and stabilization services, foster care, adoption, education, job training, employment, scholarships, and more.

Buffalo-Urban-League

Mental health alliance with The Jed Foundation

As part of our behavioral health efforts, Fidelis Care and the Centene Foundation awarded $1.1 million to The Jed Foundation (JED) to protect the mental health of New York State’s youth.

Through the funding, JED will expand its current services, providing at least five youth-serving community-based organizations (CBOs) with consultation or strategic planning services, including expert guidance, educational workshops, and training programs, equipping young people with life skills and connecting them to mental healthcare when they are in distress.

Fidelis-JED-Social


More Health Equity News


Addressing Health Disparities During National Minority Health Month
4/10/2025 • Posted by Dr. Jermel Hawkins, Fidelis Care Senior Medical Director in Health and Wellness, Health-Related Social Needs, In The Community

National-Minority-Health-Month

In observance of National Minority Health Month this April, Fidelis Care is raising awareness about the health disparities facing minorities. According to the Centers for Disease Control and Prevention (CDC), minority groups are more likely to have chronic conditions such as diabetes, heart disease, and obesity.

Here at Fidelis Care, our staff speaks 29 languages. Our health equity initiatives include collaborations with providers and community partners to educate our members about healthcare and the importance of regular doctor visits and screenings. We partner with providers like Rendr who create tailored care for members of minority populations. We also work with community partners like the Buffalo Urban League (BUL) and support initiatives to close healthcare gaps. These efforts can help improve health outcomes for minority populations.

A key goal of health equity is ensuring everyone receives quality care that respects diverse backgrounds, beliefs, and values. Fidelis Care addresses the needs of its members from both a health equity and a health-related social needs (HRSN) understanding. We support key areas that impact members’ overall health and well-being, along with HRSN issues such as poverty, discrimination, and access to education and economic opportunities. These efforts significantly affect minority health. Our teams work every day to increase opportunities for members to have the healthiest life possible.

Fidelis Care is committed to promoting health equity and delivering culturally sensitive care to every one of our members, including those in minority populations. Our partnerships and ongoing commitment to health equity demonstrate our dedication to creating a healthier and more inclusive future for all.

Do You Need Health Insurance?

Fidelis Care offers quality, affordable health insurance for qualifying children and adults of all ages through Qualified Health Plans and the New York State-sponsored Child Health Plus, Essential Plan, and Medicaid programs. For more information, call 1-888-FIDELIS (1-888-343-3547) or visit fideliscare.org.