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Health Equity

At Fidelis Care, we believe everyone should have the opportunity to live a healthy life. It’s our mission to ensure New Yorkers have access to high-quality healthcare, so they can get the care they need when they need it.

But many other factors contribute to an individual’s health and wellness beyond access to healthcare. Socioeconomic conditions can influence health risks and outcomes. Poverty, food insecurity, housing instability, education, employment, access to transportation and other circumstances contribute to health disparities among underserved and vulnerable populations.

Fidelis Care is committed to removing those barriers to health to improve access, quality, and affordability. It is an ongoing process that requires working together with our members, providers, and community-based organizations to support fair and just opportunities to equal access to healthcare.

Learn more about our different approaches to improve health equity:


Key partnerships

Wellness commitment to Buffalo Urban League

To nurture social entrepreneurship, facilitate wellness, and strengthen organizations focused on Black, Indigenous and People of Color in Buffalo’s East Side, Fidelis Care and the Centene Foundation donated $1.1 million to the Buffalo Urban League (BUL) to help establish its new headquarters and develop a Wellness and Entrepreneurial Center.

In addition, Fidelis Care partners with BUL through community programs and at events held in the city focused on health, family support and stabilization services, foster care, adoption, education, job training, employment, scholarships, and more.

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Mental health alliance with The Jed Foundation

As part of our behavioral health efforts, Fidelis Care and the Centene Foundation awarded $1.1 million to The Jed Foundation (JED) to protect the mental health of New York State’s youth.

Through the funding, JED will expand its current services, providing at least five youth-serving community-based organizations (CBOs) with consultation or strategic planning services, including expert guidance, educational workshops, and training programs, equipping young people with life skills and connecting them to mental healthcare when they are in distress.

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More Health Equity News


Fidelis Care and Mom Starts Here Open Baby Supplies Closet in the Utica Community Office
4/28/2025 • Posted by Fidelis Care in Health-Related Social Needs, In The Community

Fidelis Care and nonprofit maternal health organization Mom Starts Here recently partnered to open a Baby Item Network supplies closet at the Fidelis Care Utica Community Office. It’s free to all Medicaid recipients.

Schenectady-based Mom Starts Here supports expectant and new parents by providing baby items and education to address social needs. The Mom Starts Here Utica Baby Item Network closet is the first in a Fidelis Care Community Office and serves as a pilot for more at Fidelis Care sites across New York State.

Mom Starts Here Executive Director Kyla Schmidt said, “We have 10 Baby Item Network sites now with partners where we provide things like diapers, coats, onesies, pants, socks, and more. We also have other infant accessories like bibs, bottles, and blankets for families in need. So, we are really thrilled to have this partnership with Fidelis Care kicking off to provide these important resources in Utica.”

Mom Starts Here received a Fidelis Care Maternal Health Grant in 2023. Over the past two years, Fidelis Care has distributed more than $300,000 in grants to 18 organizations that play a vital role in ensuring safe pregnancies and healthy babies statewide.

“We are seeing parents struggling,” said Fidelis Care Sales and Marketing Director Shannon Lombardo. “This is such a great opportunity to offer baby supplies right here in our office. While visiting, parents can also speak with Fidelis Care representatives about other available resources and health insurance options including Child Health Plus, which provides comprehensive coverage for children under age 19.”

Hours for the Mom Starts Here Baby Item Network site at the Fidelis Care Utica Community Office, 209 Elizabeth Street, are 8:30 a.m. to 5 p.m. Monday through Friday. Walk-ins are welcome. Those interested in donating baby items can visit www.momstartshere.org/donations-accepted for more information.