Information on New York State’s Social Care Networks (SCN) Program
7/18/2025
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Posted by Provider Relations
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Provider News
As part of New York’s Medicaid Redesign Team (MRT) initiative, the NY 1115 Waiver introduced the Social Care Networks (SCN) Program, a transformative model focused on integrating social care into healthcare delivery. The SCN program encourages partnerships across health and social services to address Medicaid members' diverse needs, such as food insecurity, housing instability, and lack of transportation. Many of these services may become reimbursable to a member under the provision of this waiver.
How the SCN Program Works:
Eligible Medicaid, MAP, MLTC, and HARP Members have access to a wide range of free services through the local Social Care Network (SCN), which connects members to organizations in their community. These services provide essential support for housing, nutrition, transportation, and care management to help members, and their families thrive.
A dedicated Social Care Navigator, through the SCN, will meet with members to assess eligibility for services that support their health and well-being. After a simple assessment, the Navigator can connect members to the right services tailored to their needs.
Depending on the situation, members may qualify for one or more of these resources:
- Housing and Utilities Support
- Nutrition Support
- Transportation Services
- Care Management Services
Providers can support Medicaid members by encouraging them to connect with a Social Care Navigator in their regional SCN to discuss their individual needs. Fidelis Care offers a convenient online tool that helps members locate their appropriate SCN based on their county of residence. Find the online tool at fideliscare.org/SCN.
Additional Resources:
For additional questions, or if we can be of assistance in any way, please contact your Fidelis Care Provider Engagement Account Manager. To find your designated representative, please visit Contact Your Designated Provider Relations Specialist.