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Health Equity

At Fidelis Care, we believe everyone should have the opportunity to live a healthy life. It’s our mission to ensure New Yorkers have access to high-quality healthcare, so they can get the care they need when they need it.

But many other factors contribute to an individual’s health and wellness beyond access to healthcare. Socioeconomic conditions can influence health risks and outcomes. Poverty, food insecurity, housing instability, education, employment, access to transportation and other circumstances contribute to health disparities among underserved and vulnerable populations.

Fidelis Care is committed to removing those barriers to health to improve access, quality, and affordability. It is an ongoing process that requires working together with our members, providers, and community-based organizations to support fair and just opportunities to equal access to healthcare.

Learn more about our different approaches to improve health equity:


Key partnerships

Wellness commitment to Buffalo Urban League

To nurture social entrepreneurship, facilitate wellness, and strengthen organizations focused on Black, Indigenous and People of Color in Buffalo’s East Side, Fidelis Care and the Centene Foundation donated $1.1 million to the Buffalo Urban League (BUL) to help establish its new headquarters and develop a Wellness and Entrepreneurial Center.

In addition, Fidelis Care partners with BUL through community programs and at events held in the city focused on health, family support and stabilization services, foster care, adoption, education, job training, employment, scholarships, and more.

Buffalo-Urban-League

Mental health alliance with The Jed Foundation

As part of our behavioral health efforts, Fidelis Care and the Centene Foundation awarded $1.1 million to The Jed Foundation (JED) to protect the mental health of New York State’s youth.

Through the funding, JED will expand its current services, providing at least five youth-serving community-based organizations (CBOs) with consultation or strategic planning services, including expert guidance, educational workshops, and training programs, equipping young people with life skills and connecting them to mental healthcare when they are in distress.

Fidelis-JED-Social


More Health Equity News


Fidelis Care Authorization Grids Effective October 1, 2025
9/3/2025 • Posted by Provider Relations in Provider News

The following sections of the Fidelis Care authorization grids have been updated effective October 1, 2025.

           

The following code has been added to the Medicaid DME Authorization grid and requires prior authorization for Medicaid, Medicare, Essential Plan, and Metal-Level lines of business:

L1907   Afo supramalleolar custom

 

The following code has been added on the Medicaid, Medicare, Essential Plan, and Metal-Level Products Authorization Grids and requires prior authorization:

J9306 pertuzumab (Perjeta)

 

The following code has been added on the Medicaid, Essential Plan, and Metal-Level Products Authorization Grids and requires prior authorization:

J9308 ramucirumab (Cyramza)

 

The following code has been added on the Medicaid and Metal-Level Products Authorization Grids and requires prior authorization:

J9307 pralatrexate (Folotyn)

 

The following has been updated on the Metal-Level Products Authorization Grid:

The Pharmacy section of the Metal-Level Authorization Grid has been updated to include an indicator for drugs that have a site of care authorization criteria.

 

In addition to the changes listed above, Fidelis Care would like to share some important updates to our prior authorization requirements effective October 1, 2025. These changes are aligned with broader industry efforts, driven by commitments to regulatory agencies and America’s Health Insurance Plans (AHIP), to modernize and streamline prior authorization.

 

A full list of code changes that now require prior authorization for Fidelis Care, are listed in the chart below:

 

Medicaid

Code

Description

15734

MUSCL MYOCUT/FASCIOCUT FLAP; TRUNK

19301

PARTIAL MASTECTOMY

19357

BREAST RECON IMMED/DELAY W/EXPANDR W/SUBSQT EXPA

49329

LAPARO PROC, ABDM/PER/OMENT

49505

PRP I/HERN INIT REDUC >5 YR

49591

RPR AA HERNIA 1ST < 3 CM REDUCIBLE

49593

RPR AA HERNIA 1ST 3-10 CM REDUCIBLE

49595

RPR AA HERNIA 1ST > 10 CM REDUCIBLE

49650

LAP ING HERNIA REPAIR INIT

58571

TLH W/T/O 250 G OR LESS

58573

TLH W/T/O UTERUS OVER 250 G

58661

LAPAROSCOPY, REMOVE ADNEXA

58662

LAPAROSCOPY W/FULGURATION OR EXCISION OF LESIONS OF OVARY

59841

INDUCED AB BY DILAT & EVACUATION

81220

CFTR GENE COM VARIANTS

93656

TX ATRIAL FIB PULM VEIN ISOL

A0430

AMB SRV CONV AIR TRANS 1W FIX WING

A0431

AMB SVC AIR TRNSPRT 1 WY ROT

A0435

FIXED WING AIR MILEAGE P/STATUTE MI

A0436

ROTARY WING AIR MILEAGE-STATUT MILE

A4239

SPLY ALW NONADJUNC NONIMPL CGM 1 MO SPLY= 1 UOS

C1767

GENERATOR, NEUROSTIMULATOR (IMPLANTABLE)

G0480

DR TST DEFIN DR ID M P D 1-7 DR CL

Q4101

APLIGRAF PER SQ CM

Q4121

THERASKIN PER SQ CM

Q4186

EPIFIX PER SQ CM

Q4195

PURAPLY PER SQ CM

Q4196

PURAPLY AM PER SQ CM

Q5002

HOSPICE/HHC PROV ASSTD LIVIN

K0001

STANDARD WHEELCHAIR

 

 

Essential Plan and Metal-Level Products

Code

Description

28300

INCISION OF HEEL BONE

28308

INCISION OF METATARSAL

43281

LAP PARAESOPHAG HERN REPAIR

43282

LAP PARAESOPH HER RPR W/MESH

49329

LAPARO PROC, ABDM/PER/OMENT

55866

LAPARO RADICAL PROSTATECTOMY

28285

CORRECT HAMMERTOE

28299

CORRECTION HALLUX VALGUS

88377

M/PHMTRC ALYS ISHQUANT/SEMIQ

L5856

ADD LOW EXT PROS KNEE-SHIN SYS SWING&STANCE PHSE

 

 

Medicare

Code

Description

A0431

AMB SVC AIR TRNSPRT 1 WY ROT

A0436

ROTARY WING AIR MILEAGE-STATUT MILE

19303

MASTECTOMY, SIMPLE, COMPLETE

58571

TLH W/T/O 250 G OR LESS

58573

TLH W/T/O UTERUS OVER 250 G

58661

LAPAROSCOPY, REMOVE ADNEXA

 

Visit:  Authorization Grids