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HomeAbout usHealth EquityHealth Equity Alt

Health Equity

At Fidelis Care, we believe everyone should have the opportunity to live a healthy life. It’s our mission to ensure New Yorkers have access to high-quality healthcare, so they can get the care they need when they need it.

But many other factors contribute to an individual’s health and wellness beyond access to healthcare. Socioeconomic conditions can influence health risks and outcomes. Poverty, food insecurity, housing instability, education, employment, access to transportation and other circumstances contribute to health disparities among underserved and vulnerable populations.

Fidelis Care is committed to removing those barriers to health to improve access, quality, and affordability. It is an ongoing process that requires working together with our members, providers, and community-based organizations to support fair and just opportunities to equal access to healthcare.

Learn more about our different approaches to improve health equity:


Key partnerships

Wellness commitment to Buffalo Urban League

To nurture social entrepreneurship, facilitate wellness, and strengthen organizations focused on Black, Indigenous and People of Color in Buffalo’s East Side, Fidelis Care and the Centene Foundation donated $1.1 million to the Buffalo Urban League (BUL) to help establish its new headquarters and develop a Wellness and Entrepreneurial Center.

In addition, Fidelis Care partners with BUL through community programs and at events held in the city focused on health, family support and stabilization services, foster care, adoption, education, job training, employment, scholarships, and more.

Buffalo-Urban-League

Mental health alliance with The Jed Foundation

As part of our behavioral health efforts, Fidelis Care and the Centene Foundation awarded $1.1 million to The Jed Foundation (JED) to protect the mental health of New York State’s youth.

Through the funding, JED will expand its current services, providing at least five youth-serving community-based organizations (CBOs) with consultation or strategic planning services, including expert guidance, educational workshops, and training programs, equipping young people with life skills and connecting them to mental healthcare when they are in distress.

Fidelis-JED-Social


More Health Equity News


Strengthening Immunization Practices: The Importance of Timely Reporting and Scheduling
9/29/2025 • Posted by Provider Relations in Provider News, Provider Quality

The role of primary care providers in preventing vaccine-preventable diseases includes more than administering vaccines. Timely documentation in New York’s immunization registries (New York State Immunization Information System (NYSIIS) for providers outside New York City, and the Citywide Immunization Registry (CIR) for providers within New York City) is essential to protecting children and supporting public health.

Why Timely Reporting Matters

Accurate updates to NYSIIS and CIR:

  • Ensure continuity of care
  • Prevent missed or duplicate vaccinations
  • Support public health surveillance
  • Improve office efficiency
  • Comply with New York State law (reporting required within 14 days)

The Value of Timely Vaccination

Vaccines are most effective when given on schedule. Delays or early doses can reduce immunity and increase disease risk. Staying on schedule:

  • Maximizes immune response
  • Maintains herd immunity
  • Prevents disease resurgence
  • Reduces healthcare costs

Schedule Before They Leave

Scheduling the next immunization visit before families leave helps:

  • Keep children on track for their vaccines
  • Reduce missed appointments
  • Support preventive care
  • Improve compliance with Childhood Immunization Status (CIS) and Well-Child Visit (WCV) quality measures

Take Action

  • Report vaccines to NYSIIS or CIR within 14 days
  • Train staff to schedule follow-ups during visits
  • Use EHR alerts for upcoming or overdue vaccines
  • Send reminders and share vaccine education
  • Offer flexible hours to support caregiver availability

Together, we can ensure every child receives timely protection. Let’s keep New York’s children healthy and safe!