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Health Equity

At Fidelis Care, we believe everyone should have the opportunity to live a healthy life. It’s our mission to ensure New Yorkers have access to high-quality healthcare, so they can get the care they need when they need it.

But many other factors contribute to an individual’s health and wellness beyond access to healthcare. Socioeconomic conditions can influence health risks and outcomes. Poverty, food insecurity, housing instability, education, employment, access to transportation and other circumstances contribute to health disparities among underserved and vulnerable populations.

Fidelis Care is committed to removing those barriers to health to improve access, quality, and affordability. It is an ongoing process that requires working together with our members, providers, and community-based organizations to support fair and just opportunities to equal access to healthcare.

Learn more about our different approaches to improve health equity:


Key partnerships

Wellness commitment to Buffalo Urban League

To nurture social entrepreneurship, facilitate wellness, and strengthen organizations focused on Black, Indigenous and People of Color in Buffalo’s East Side, Fidelis Care and the Centene Foundation donated $1.1 million to the Buffalo Urban League (BUL) to help establish its new headquarters and develop a Wellness and Entrepreneurial Center.

In addition, Fidelis Care partners with BUL through community programs and at events held in the city focused on health, family support and stabilization services, foster care, adoption, education, job training, employment, scholarships, and more.

Buffalo-Urban-League

Mental health alliance with The Jed Foundation

As part of our behavioral health efforts, Fidelis Care and the Centene Foundation awarded $1.1 million to The Jed Foundation (JED) to protect the mental health of New York State’s youth.

Through the funding, JED will expand its current services, providing at least five youth-serving community-based organizations (CBOs) with consultation or strategic planning services, including expert guidance, educational workshops, and training programs, equipping young people with life skills and connecting them to mental healthcare when they are in distress.

Fidelis-JED-Social


More Health Equity News


Fidelis Care Authorization Grids Effective March 1, 2026
1/29/2026 • Posted by Provider Relations in Provider News

The following sections of the Fidelis Care authorization grids have been updated effective March 1, 2026.

           

The following codes have been added to the Medicaid, Medicare, Essential Plan, and Qualified Health Plan Authorization Grids and require prior authorization:

III.       Outpatient surgery: The following services require prior authorization:             

     D.  Skin surgery and other dermatological procedures:                       

· Only the following codes continue to require authorization for any place of service: Q4398, Q4399, Q4400, Q4401, Q4402, Q4403, Q4404, Q4405, Q4406, Q4407, Q4408, Q4409, Q4410, Q4411, Q4412, Q4413, Q4414, Q4415, Q4416, Q4417, Q4420, Q4431, Q4432, Q4433             

      K.  Vascular procedures (i.e. vein stripping, ligation, ablation and sclerotherapy): 47384, 55877      

      M.  Spinal Surgery: 62330, 62380, 63032                      

      R. Other: 27458, 27713, 52443, 64654, 64655, 64656, 64728                      

V.        Outpatient and DME Services: The following services require prior authorization:            

     A.    Diagnostic testing                               

            4.  Gastroenterology Procedures             

                 · Authorization is required for 43290 and 43889 when performed in any place of service

            5.  Proprietary Laboratory Analysis: 0340U, 0493U, 0600U, 0601U, 0602U, 0603U, 0604U, 0605U, 0606U, 0607U, 0608U, 0609U, 0610U, 0611U, 0612U, 0613U     

            6.    Other services: G0330, G0571, 42975, 64567, 87182, 87183, 97037              

    E.  Imaging Studies: The services below require authorization:                     

            5.   Other: 75577     

                 

The following codes have been added to the Medicare Authorization Grid and require prior authorization:

II.       Outpatient surgery: The following services require prior authorization: 

         P. Urology: 55868, 55869              

IV.      Outpatient and DME Services: These services require prior authorization: 

        B.  Durable Medical Equipment:                          

                        1.  The following DME codes do not require an authorization: E0246                      

 

Visit:  Authorization Grids