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Health Equity

At Fidelis Care, we believe everyone should have the opportunity to live a healthy life. It’s our mission to ensure New Yorkers have access to high-quality healthcare, so they can get the care they need when they need it.

But many other factors contribute to an individual’s health and wellness beyond access to healthcare. Socioeconomic conditions can influence health risks and outcomes. Poverty, food insecurity, housing instability, education, employment, access to transportation and other circumstances contribute to health disparities among underserved and vulnerable populations.

Fidelis Care is committed to removing those barriers to health to improve access, quality, and affordability. It is an ongoing process that requires working together with our members, providers, and community-based organizations to support fair and just opportunities to equal access to healthcare.

Learn more about our different approaches to improve health equity:


Key partnerships

Wellness commitment to Buffalo Urban League

To nurture social entrepreneurship, facilitate wellness, and strengthen organizations focused on Black, Indigenous and People of Color in Buffalo’s East Side, Fidelis Care and the Centene Foundation donated $1.1 million to the Buffalo Urban League (BUL) to help establish its new headquarters and develop a Wellness and Entrepreneurial Center.

In addition, Fidelis Care partners with BUL through community programs and at events held in the city focused on health, family support and stabilization services, foster care, adoption, education, job training, employment, scholarships, and more.

Buffalo-Urban-League

Mental health alliance with The Jed Foundation

As part of our behavioral health efforts, Fidelis Care and the Centene Foundation awarded $1.1 million to The Jed Foundation (JED) to protect the mental health of New York State’s youth.

Through the funding, JED will expand its current services, providing at least five youth-serving community-based organizations (CBOs) with consultation or strategic planning services, including expert guidance, educational workshops, and training programs, equipping young people with life skills and connecting them to mental healthcare when they are in distress.

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More Health Equity News


Chest Pain in the ER: What to Expect
2/10/2026 • Posted by Dr. Richard Gajdowski in Health and Wellness, Heart Health

If you or someone you love has chest pain, going to the emergency room can feel scary. Knowing what will happen can help you feel safer. When you arrive, the doctors and nurses will work fast to check your heart.

1. Quick Check When You Arrive

A nurse will ask how you feel and how bad the pain is. If the pain sounds serious, you will be seen right away. They might put a monitor on you to check your heart rate and oxygen.


2. Heart Test (EKG)

You will likely get a heart test within 10 minutes. The test is called an electrocardiogram (EKG).

What it is: Small sticky pads are placed on your chest, arms, and legs.

What it does: An EKG checks the electrical activity of your heart to see if you are having a heart attack. It does not hurt.


3. Blood Tests

A small amount of blood will be taken. Doctors are looking for a protein called troponin. When the heart is damaged, this protein leaks into the blood.

 

4. Other Tests or Medication

Chest X-ray: Takes pictures of your heart and lungs.

Medication: You may be given medication, like aspirin, to help your heart or pain.

 

5. What Happens Next

If the tests look good, you may be sent home. If there is a problem, you may be kept in the hospital or be seen by a heart doctor.

 

If you are not sure what to do, call 911. It is always better to be safe.