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Health Equity

At Fidelis Care, we believe everyone should have the opportunity to live a healthy life. It’s our mission to ensure New Yorkers have access to high-quality healthcare, so they can get the care they need when they need it.

But many other factors contribute to an individual’s health and wellness beyond access to healthcare. Socioeconomic conditions can influence health risks and outcomes. Poverty, food insecurity, housing instability, education, employment, access to transportation and other circumstances contribute to health disparities among underserved and vulnerable populations.

Fidelis Care is committed to removing those barriers to health to improve access, quality, and affordability. It is an ongoing process that requires working together with our members, providers, and community-based organizations to support fair and just opportunities to equal access to healthcare.

Learn more about our different approaches to improve health equity:


Key partnerships

Wellness commitment to Buffalo Urban League

To nurture social entrepreneurship, facilitate wellness, and strengthen organizations focused on Black, Indigenous and People of Color in Buffalo’s East Side, Fidelis Care and the Centene Foundation donated $1.1 million to the Buffalo Urban League (BUL) to help establish its new headquarters and develop a Wellness and Entrepreneurial Center.

In addition, Fidelis Care partners with BUL through community programs and at events held in the city focused on health, family support and stabilization services, foster care, adoption, education, job training, employment, scholarships, and more.

Buffalo-Urban-League

Mental health alliance with The Jed Foundation

As part of our behavioral health efforts, Fidelis Care and the Centene Foundation awarded $1.1 million to The Jed Foundation (JED) to protect the mental health of New York State’s youth.

Through the funding, JED will expand its current services, providing at least five youth-serving community-based organizations (CBOs) with consultation or strategic planning services, including expert guidance, educational workshops, and training programs, equipping young people with life skills and connecting them to mental healthcare when they are in distress.

Fidelis-JED-Social


More Health Equity News


Fidelis Care Authorization Grids Effective April 1, 2026
2/26/2026 • Posted by Provider Relations in Provider News

The following sections of the Fidelis Care authorization grids have been updated effective April 1, 2026.

           

The following codes have been added to the Medicaid Authorization Grid and requires prior authorization:

 

III.       Outpatient surgery: The following services require prior authorization:               

                     A.  Bariatric surgery: 43644, 43645                                 

                     D.  Skin surgery and other dermatological procedures:

  • Only the following codes continue to require authorization for any place of service: 15271, 15274, 15275, 15276                                

                     M.  Spinal Surgery: 22830, 63200                       

                     R.  Other: 11043, 15736, 15738, 25447, 27702, 28285, 28296, 58545, 62350, 62362, 92920                                   

                                   

V.        Outpatient and DME Services: The following services require prior authorization:             

                    A.    Diagnostic testing                               

7.  Other services: 95700, 95712, 95713, 95714, 95715, 95716, 95718, 95720, 95721, 95722, 95723, 95724, 95725, 95726, 97007, 97008, 97009                      

                                                                       

The following codes have been added to the Essential Plan, and Qualified Health Plan Authorization Grids and require prior authorization:

III.       Outpatient surgery: The following services require prior authorization:

                  R. Other: 15734, 15736, 15738, 25111, 29848       

V.        Outpatient and DME Services: The following services require prior authorization:

                 A.    Diagnostic testing       

            5.  Proprietary Laboratory Analysis  0037U       

            6.  Other services: 97007, 97008, 97009

                       

The following codes have been added to the Medicare Authorization Grid and require prior authorization:

II.         Outpatient surgery: The following services require prior authorization:                     

                  H.  Eyelid & ocular surgery: 67917, 67924, 67950                   

                  Q.  Other: 15734, 15736, 15738, 97597             

IV.       Outpatient and DME Services: These services require prior authorization:                

                    A.  Diagnostic Testing:                   

                 4.  Gastroenterology Procedures          

                      · Authorization is required for 43290, 43775, 43889, and 43999 when performed in any place of service          

                               8.  Other services: 97007, 97008, 97009            

 

The following codes have been updated on the Medicaid and CHP Authorization Grid and require prior authorization:

J0485    belatacept, inj

J0604    cinacalcet, oral

J0878    daptomycin, inj

J1437    ferric derisomaltose, inj

Q4081  epoetin alfa, inj (esrd on dialysis)

 

The following codes have been updated on the Medicaid, CHP, Essential Plan, and Qualified Health Plan Plans Authorization Grids and require prior authorization:

J3240     thyrotropin alpha, inj

Q0138   ferumoxytol, inj (non-esrd)

Q0139   ferumoxytol, inj (esrd on dialysis)

Q5105   epoetin alfa-epbx, inj (esrd on dialysis)

B4100    Food thickener (For members ages 21 and over)

 

The following codes have been updated on the Medicaid, CHP, Essential Plan, Qualified Health Plan, and Medicare Authorization Grids and require prior authorization:

J1572     immune glob (flebogamma/flebogamma dif)

B4152    Enteral formula, nutritionally complete, calorically dense

 

The following codes have been added to the Medicaid DME Authorization Grid and require prior authorization:

E1390

Oxygen concentrator, single delivery port, capable of delivering 85 percent or greater oxygen

E1226

Wheelchair accessory, manual fully reclining back, (recline greater than 80 degrees), each

E1028

Wheelchair accessory, manual swingaway, retractable or removable mounting hardware, other

E0745

Neuromuscular stimulator, electronic shock unit

E0667

Segmental pneumatic appliance for use with pneumatic compressor, full leg

E0670

Segmental pneumatic appliance for use with pneumatic compressor, integrated, 2 full legs and trunk

 

Visit:  Authorization Grids