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HomeAbout usHealth EquityHealth Equity Alt

Health Equity

At Fidelis Care, we believe everyone should have the opportunity to live a healthy life. It’s our mission to ensure New Yorkers have access to high-quality healthcare, so they can get the care they need when they need it.

But many other factors contribute to an individual’s health and wellness beyond access to healthcare. Socioeconomic conditions can influence health risks and outcomes. Poverty, food insecurity, housing instability, education, employment, access to transportation and other circumstances contribute to health disparities among underserved and vulnerable populations.

Fidelis Care is committed to removing those barriers to health to improve access, quality, and affordability. It is an ongoing process that requires working together with our members, providers, and community-based organizations to support fair and just opportunities to equal access to healthcare.

Learn more about our different approaches to improve health equity:


Key partnerships

Wellness commitment to Buffalo Urban League

To nurture social entrepreneurship, facilitate wellness, and strengthen organizations focused on Black, Indigenous and People of Color in Buffalo’s East Side, Fidelis Care and the Centene Foundation donated $1.1 million to the Buffalo Urban League (BUL) to help establish its new headquarters and develop a Wellness and Entrepreneurial Center.

In addition, Fidelis Care partners with BUL through community programs and at events held in the city focused on health, family support and stabilization services, foster care, adoption, education, job training, employment, scholarships, and more.

Buffalo-Urban-League

Mental health alliance with The Jed Foundation

As part of our behavioral health efforts, Fidelis Care and the Centene Foundation awarded $1.1 million to The Jed Foundation (JED) to protect the mental health of New York State’s youth.

Through the funding, JED will expand its current services, providing at least five youth-serving community-based organizations (CBOs) with consultation or strategic planning services, including expert guidance, educational workshops, and training programs, equipping young people with life skills and connecting them to mental healthcare when they are in distress.

Fidelis-JED-Social


More Health Equity News


Essential Plan Cooling Program Offers Free Air Conditioners to Eligible Individuals
4/21/2026 • Posted by Provider Relations in Provider News, Provider Quality

To help vulnerable individuals who struggle with extreme heat, NY State of Health is again offering free air conditioners through its Essential Plan Cooling Program.

The program runs from April 15, 2026, to August 31, 2026, or until supplies run out.

During the summer, patients living in excessive heat have a higher risk of death and hospitalization from chronic conditions. By having A/C units installed in their homes, the program can improve health outcomes and prevent emergency visits and hospitalizations.

Please notify your patients currently enrolled in the Essential Plan that they may be eligible if they have one of these health conditions:

  • Asthma 
  • Cardiovascular disease (heart disease)
  • Chronic kidney disease (CKD)
  • Chronic migraine
  • Chronic obstructive pulmonary disease (COPD)
  • Diabetes
  • Disability
  • End-stage kidney disease (ESKD)
  • Epilepsy
  • Hypertension
  • History of stroke
  • Multiple sclerosis (MS) Cooling Program QR Code
  • Severe obesity (Class III / morbid obesity) 
  • Parkinson’s disease
  • Pregnancy and postpartum
  • Serious mental illness

Patients can apply online by scanning the QR code at left or accessing the online application.