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HomeAbout usHealth EquityHealth Equity Alt

Health Equity

At Fidelis Care, we believe everyone should have the opportunity to live a healthy life. It’s our mission to ensure New Yorkers have access to high-quality healthcare, so they can get the care they need when they need it.

But many other factors contribute to an individual’s health and wellness beyond access to healthcare. Socioeconomic conditions can influence health risks and outcomes. Poverty, food insecurity, housing instability, education, employment, access to transportation and other circumstances contribute to health disparities among underserved and vulnerable populations.

Fidelis Care is committed to removing those barriers to health to improve access, quality, and affordability. It is an ongoing process that requires working together with our members, providers, and community-based organizations to support fair and just opportunities to equal access to healthcare.

Learn more about our different approaches to improve health equity:


Key partnerships

Wellness commitment to Buffalo Urban League

To nurture social entrepreneurship, facilitate wellness, and strengthen organizations focused on Black, Indigenous and People of Color in Buffalo’s East Side, Fidelis Care and the Centene Foundation donated $1.1 million to the Buffalo Urban League (BUL) to help establish its new headquarters and develop a Wellness and Entrepreneurial Center.

In addition, Fidelis Care partners with BUL through community programs and at events held in the city focused on health, family support and stabilization services, foster care, adoption, education, job training, employment, scholarships, and more.

Buffalo-Urban-League

Mental health alliance with The Jed Foundation

As part of our behavioral health efforts, Fidelis Care and the Centene Foundation awarded $1.1 million to The Jed Foundation (JED) to protect the mental health of New York State’s youth.

Through the funding, JED will expand its current services, providing at least five youth-serving community-based organizations (CBOs) with consultation or strategic planning services, including expert guidance, educational workshops, and training programs, equipping young people with life skills and connecting them to mental healthcare when they are in distress.

Fidelis-JED-Social


More Health Equity News


Introducing the Provider Advisory Community
4/22/2026 • Posted by Provider Relations in Provider News, Provider Quality

At Fidelis Care, provider feedback is essential to how we improve our programs, processes, and overall experience working with our network. To support more frequent and meaningful collaboration, we’re excited to introduce the Provider Advisory Community—a new online forum designed specifically for providers.

What Is the Provider Advisory Community?

The Provider Advisory Community is a private, online space where participating providers can share insights and perspectives on topics such as:

  • Administrative and clinical challenges
  • Digital tools and resources
  • Opportunities for improvement
  • The overall experience working with Fidelis Care

Participants will also get an early look at upcoming initiatives and updates, allowing Fidelis Care to gather feedback and make improvements in near real time.

What Participation Looks Like

Community participation is designed to be flexible and respectful of your time. Activities may include:

  • Short surveys
  • Quick polls
  • Occasional community-based discussions

New activities are typically available weekly and are designed to be simple, relevant, and easy to complete. As an added benefit, providers may be eligible to receive incentive rewards for participating in select activities.

How to Join

Providers interested in participating can register using the link below:

Provider Advisory Community Registration Link

You’re also welcome to share the registration link with staff within your practice who frequently interact with Fidelis Care and would like to participate.

Why Your Voice Matters

Your feedback helps Fidelis Care better understand provider needs, identify opportunities for improvement, and strengthen how we support our provider community. Participation in the Provider Advisory Community gives you a direct voice in shaping future initiatives and enhancements.

 

For additional questions, or if we can be of assistance in any way, please contact your Fidelis Care Provider Engagement Account Manager. To find your designated representative, please visit Contact Your Designated Provider Relations Specialist.