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HomeAbout usHealth EquityHealth Equity Alt

Health Equity

At Fidelis Care, we believe everyone should have the opportunity to live a healthy life. It’s our mission to ensure New Yorkers have access to high-quality healthcare, so they can get the care they need when they need it.

But many other factors contribute to an individual’s health and wellness beyond access to healthcare. Socioeconomic conditions can influence health risks and outcomes. Poverty, food insecurity, housing instability, education, employment, access to transportation and other circumstances contribute to health disparities among underserved and vulnerable populations.

Fidelis Care is committed to removing those barriers to health to improve access, quality, and affordability. It is an ongoing process that requires working together with our members, providers, and community-based organizations to support fair and just opportunities to equal access to healthcare.

Learn more about our different approaches to improve health equity:


Key partnerships

Wellness commitment to Buffalo Urban League

To nurture social entrepreneurship, facilitate wellness, and strengthen organizations focused on Black, Indigenous and People of Color in Buffalo’s East Side, Fidelis Care and the Centene Foundation donated $1.1 million to the Buffalo Urban League (BUL) to help establish its new headquarters and develop a Wellness and Entrepreneurial Center.

In addition, Fidelis Care partners with BUL through community programs and at events held in the city focused on health, family support and stabilization services, foster care, adoption, education, job training, employment, scholarships, and more.

Buffalo-Urban-League

Mental health alliance with The Jed Foundation

As part of our behavioral health efforts, Fidelis Care and the Centene Foundation awarded $1.1 million to The Jed Foundation (JED) to protect the mental health of New York State’s youth.

Through the funding, JED will expand its current services, providing at least five youth-serving community-based organizations (CBOs) with consultation or strategic planning services, including expert guidance, educational workshops, and training programs, equipping young people with life skills and connecting them to mental healthcare when they are in distress.

Fidelis-JED-Social


More Health Equity News


Reminder: Clinical Quality Validation Tool Available on Availity
5/28/2026 • Posted by Provider Relations in Provider News, Provider Quality

As a reminder, providers now have access the Availity Clinical Quality Validation (CQV) tool designed to help providers close care gaps quickly and accurately. Through the Availity Essentials portal, CQV streamlines documentation and improves quality scores while reducing administrative burden.

 

What is CQV?

Clinical Quality Validation (CQV) is an Availity Essentials application that helps providers:

·         Monitor targeted care gaps/measures for the measurement year.

·         View and respond to payer requests for clinical/medical data.

·         Improve quality scores and reduce administrative burden.

 

Benefits

·         Streamlined workflow for care gap closure.

·         Faster access to clinical data.

·         Enhanced provider experience across multiple markets.

 

Availity-led Training for Providers:

A live webinar, Centene Clinical Action (CCA) and Availity's Clinical Quality Validation (CQV) is scheduled for:

·         Tuesday, June 9 - 3:00 PM – 4:00 PM EST

To enroll, log in to Availity Essentials and navigate to Live Learning.  Providers can also access previously recorded sessions by logging onto Availity Essentials and following the instructions below.

 

Access Instructions for Providers:

·         Log in to Availity Essentials and use this link.

 

Manual Access Option:

1.    Log in to Availity Essentials

2.    Select Help & Training | Get Trained

3.    In the Availity Learning Center, search CNCNY for Centene-specific sessions

4.    Or navigate to Live Learning for all available webinars