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Health Equity

At Fidelis Care, we believe everyone should have the opportunity to live a healthy life. It’s our mission to ensure New Yorkers have access to high-quality healthcare, so they can get the care they need when they need it.

But many other factors contribute to an individual’s health and wellness beyond access to healthcare. Socioeconomic conditions can influence health risks and outcomes. Poverty, food insecurity, housing instability, education, employment, access to transportation and other circumstances contribute to health disparities among underserved and vulnerable populations.

Fidelis Care is committed to removing those barriers to health to improve access, quality, and affordability. It is an ongoing process that requires working together with our members, providers, and community-based organizations to support fair and just opportunities to equal access to healthcare.

Learn more about our different approaches to improve health equity:


Key partnerships

Wellness commitment to Buffalo Urban League

To nurture social entrepreneurship, facilitate wellness, and strengthen organizations focused on Black, Indigenous and People of Color in Buffalo’s East Side, Fidelis Care and the Centene Foundation donated $1.1 million to the Buffalo Urban League (BUL) to help establish its new headquarters and develop a Wellness and Entrepreneurial Center.

In addition, Fidelis Care partners with BUL through community programs and at events held in the city focused on health, family support and stabilization services, foster care, adoption, education, job training, employment, scholarships, and more.

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Mental health alliance with The Jed Foundation

As part of our behavioral health efforts, Fidelis Care and the Centene Foundation awarded $1.1 million to The Jed Foundation (JED) to protect the mental health of New York State’s youth.

Through the funding, JED will expand its current services, providing at least five youth-serving community-based organizations (CBOs) with consultation or strategic planning services, including expert guidance, educational workshops, and training programs, equipping young people with life skills and connecting them to mental healthcare when they are in distress.

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More Health Equity News


NEWS RELEASE: Fidelis Care Community Office Opens in Poughkeepsie - Local residents can access one-on-one assistance and support
10/3/2019 • Posted by Fidelis Care in Corporate News

Poughkeepsie, NY (October 3, 2019) – Fidelis Care, a Statewide health plan with 24 community offices, is pleased to announce the opening of its newly expanded location at 25 Market Street in Poughkeepsie. A ribbon-cutting ceremony, featuring local dignitaries, providers, and community partners, who highlighted Fidelis Care's commitment to continue serving local residents, was held today.

The Fidelis Care Poughkeepsie Office has undergone a significant expansion, nearly doubling in size to 3,900 square feet, to help accommodate growth, and to meet the needs of staff, members, and the local community. The office provides a convenient location for local residents shopping for health insurance to have their questions answered and receive help applying for enrollment.

“For the past 12 years, Fidelis Care has been focused on serving the Poughkeepsie community through our local office,” said Pam Hassen, Fidelis Care Chief Member Engagement Officer. “As a vital resource and partner, we are committed to providing the highest quality of care and service. Our newly expanded office provides residents with a friendly and accessible environment to have all their questions answered and get the important information they need.”

Fidelis Care's new community office is staffed with knowledgeable and highly trained Representatives. Local residents are able to receive one-to-one personalized assistance, whether they are applying for enrollment, renewing their coverage, or having their questions answered.

The Medicare annual election period will run from October 15 through December 7 and enrollment for Qualified Health Plans through New York State of Health will begin on November 1. Local residents can call (845) 483-1292 to make an appointment. Fidelis Care’s Poughkeepsie Office is open Monday through Friday, from 8:30 AM to 5 PM.

 

About Fidelis Care

Fidelis Care is a mission-driven health plan offering quality, affordable coverage for children and adults of all ages and at all stages of life. With more than 1.7 million members Statewide, Fidelis Care believes that all New Yorkers should have access to affordable, quality health insurance. For more information, call Fidelis Care at 1-888-FIDELIS (1-888-343-3547) or visit fideliscare.org.

Follow us on Twitter at @fideliscare and on Facebook at facebook.com/fideliscare.