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Health Equity

At Fidelis Care, we believe everyone should have the opportunity to live a healthy life. It’s our mission to ensure New Yorkers have access to high-quality healthcare, so they can get the care they need when they need it.

But many other factors contribute to an individual’s health and wellness beyond access to healthcare. Socioeconomic conditions can influence health risks and outcomes. Poverty, food insecurity, housing instability, education, employment, access to transportation and other circumstances contribute to health disparities among underserved and vulnerable populations.

Fidelis Care is committed to removing those barriers to health to improve access, quality, and affordability. It is an ongoing process that requires working together with our members, providers, and community-based organizations to support fair and just opportunities to equal access to healthcare.

Learn more about our different approaches to improve health equity:


Key partnerships

Wellness commitment to Buffalo Urban League

To nurture social entrepreneurship, facilitate wellness, and strengthen organizations focused on Black, Indigenous and People of Color in Buffalo’s East Side, Fidelis Care and the Centene Foundation donated $1.1 million to the Buffalo Urban League (BUL) to help establish its new headquarters and develop a Wellness and Entrepreneurial Center.

In addition, Fidelis Care partners with BUL through community programs and at events held in the city focused on health, family support and stabilization services, foster care, adoption, education, job training, employment, scholarships, and more.

Buffalo-Urban-League

Mental health alliance with The Jed Foundation

As part of our behavioral health efforts, Fidelis Care and the Centene Foundation awarded $1.1 million to The Jed Foundation (JED) to protect the mental health of New York State’s youth.

Through the funding, JED will expand its current services, providing at least five youth-serving community-based organizations (CBOs) with consultation or strategic planning services, including expert guidance, educational workshops, and training programs, equipping young people with life skills and connecting them to mental healthcare when they are in distress.

Fidelis-JED-Social


More Health Equity News


Fidelis Care Provides More Than 14,000 Vouchers for Free Groceries This Holiday Season
11/17/2020 • Posted by Fidelis Care in Children's Health, Corporate News, Health and Wellness, HR Events, In The Community

November 17, 2020 (New York) – Fidelis Care is once again providing vouchers for free groceries to help New York families have a hearty, healthy holiday meal. More than 14,000 vouchers, worth over $200,000, are being distributed to agencies, schools, and organizations that partner with Fidelis Care statewide. The coupons will be given to individuals and families with limited resources and who are most in need – particularly with the impact of the COVID-19 pandemic felt by so many local residents.

"This year, with so many New Yorkers affected by the COVID-19 pandemic, Fidelis Care understands that the need in our communities is greater than ever," said Pam Hassen, Chief Member Engagement Officer. “Working together with our partners across New York State, we will reach those most in need, and provide hope and support during the holiday season."

Since 2009, Fidelis Care has provided nearly 140,000 vouchers for food support, in partnership with nearly 10,000 local organizations, benefiting residents across New York State.

Fidelis Care is committed to empowering communities across New York through initiatives that promote health and wellness.


About Fidelis Care:
Fidelis Care is a mission-driven health plan offering quality, affordable coverage for children and adults of all ages and at all stages of life. With more than 1.7 million members Statewide, Fidelis Care believes that all New Yorkers should have access to affordable, quality health insurance. For more information, call Fidelis Care at 1-888-FIDELIS (1-888-343-3547) or visit fideliscare.org.

Follow us on Twitter at @fideliscare and on Facebook at facebook.com/fideliscare.