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HomeAbout usHealth EquityHealth Equity Alt

Health Equity

At Fidelis Care, we believe everyone should have the opportunity to live a healthy life. It’s our mission to ensure New Yorkers have access to high-quality healthcare, so they can get the care they need when they need it.

But many other factors contribute to an individual’s health and wellness beyond access to healthcare. Socioeconomic conditions can influence health risks and outcomes. Poverty, food insecurity, housing instability, education, employment, access to transportation and other circumstances contribute to health disparities among underserved and vulnerable populations.

Fidelis Care is committed to removing those barriers to health to improve access, quality, and affordability. It is an ongoing process that requires working together with our members, providers, and community-based organizations to support fair and just opportunities to equal access to healthcare.

Learn more about our different approaches to improve health equity:


Key partnerships

Wellness commitment to Buffalo Urban League

To nurture social entrepreneurship, facilitate wellness, and strengthen organizations focused on Black, Indigenous and People of Color in Buffalo’s East Side, Fidelis Care and the Centene Foundation donated $1.1 million to the Buffalo Urban League (BUL) to help establish its new headquarters and develop a Wellness and Entrepreneurial Center.

In addition, Fidelis Care partners with BUL through community programs and at events held in the city focused on health, family support and stabilization services, foster care, adoption, education, job training, employment, scholarships, and more.

Buffalo-Urban-League

Mental health alliance with The Jed Foundation

As part of our behavioral health efforts, Fidelis Care and the Centene Foundation awarded $1.1 million to The Jed Foundation (JED) to protect the mental health of New York State’s youth.

Through the funding, JED will expand its current services, providing at least five youth-serving community-based organizations (CBOs) with consultation or strategic planning services, including expert guidance, educational workshops, and training programs, equipping young people with life skills and connecting them to mental healthcare when they are in distress.

Fidelis-JED-Social


More Health Equity News


Electronic Visit Verification Started January 1 for Home Services
1/29/2021 • Posted by Fidelis Care in Member News

Starting January 1, New York State started using Electronic Visit Verification (EVV) to confirm Personal Care Services (PCS) from a Licensed Home Health Care Agency, and Consumer Directed Personal Assistance Services (CDPAS) are provided.

EVV is a way for your caregiver to use technology — such as a smartphone, tablet, or fob — to report key information about the services given, such as:

  • The date of the visit
  • The times when the visit starts and ends
  • The type of service you receive during the visit
  • The name of the caregiver who provides services during the visit
  • Your name as the person receiving the services
  • The location of the visit (reported either as “home” or “community,” without an address)

 

If you receive PCS or CDPAS, here are the main things you should know:

  • Your care will not change due to EVV
  • The services you receive will not change
  • The amount of care you receive will not change
  • The location where you receive services will not change
  • Your private information will always be protected, as federal and state laws require

The EVV requirement for Home Health Services from a Certified Home Health Care Agency will start on January 1, 2023.

To learn more, please visit health.ny.gov/health_care/medicaid/fact_sheets/docs/evv/english.pdf.