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Health Equity

At Fidelis Care, we believe everyone should have the opportunity to live a healthy life. It’s our mission to ensure New Yorkers have access to high-quality healthcare, so they can get the care they need when they need it.

But many other factors contribute to an individual’s health and wellness beyond access to healthcare. Socioeconomic conditions can influence health risks and outcomes. Poverty, food insecurity, housing instability, education, employment, access to transportation and other circumstances contribute to health disparities among underserved and vulnerable populations.

Fidelis Care is committed to removing those barriers to health to improve access, quality, and affordability. It is an ongoing process that requires working together with our members, providers, and community-based organizations to support fair and just opportunities to equal access to healthcare.

Learn more about our different approaches to improve health equity:


Key partnerships

Wellness commitment to Buffalo Urban League

To nurture social entrepreneurship, facilitate wellness, and strengthen organizations focused on Black, Indigenous and People of Color in Buffalo’s East Side, Fidelis Care and the Centene Foundation donated $1.1 million to the Buffalo Urban League (BUL) to help establish its new headquarters and develop a Wellness and Entrepreneurial Center.

In addition, Fidelis Care partners with BUL through community programs and at events held in the city focused on health, family support and stabilization services, foster care, adoption, education, job training, employment, scholarships, and more.

Buffalo-Urban-League

Mental health alliance with The Jed Foundation

As part of our behavioral health efforts, Fidelis Care and the Centene Foundation awarded $1.1 million to The Jed Foundation (JED) to protect the mental health of New York State’s youth.

Through the funding, JED will expand its current services, providing at least five youth-serving community-based organizations (CBOs) with consultation or strategic planning services, including expert guidance, educational workshops, and training programs, equipping young people with life skills and connecting them to mental healthcare when they are in distress.

Fidelis-JED-Social


More Health Equity News


Changes to Fidelis Care Essential Plan Coverage
5/28/2021 • Posted by Fidelis Care in Health and Wellness, Member News

Starting June 1, 2021, there will be no monthly premium for Essential Plan coverage and all Essential Plan members will have dental and vision benefits with no premium or cost sharing for covered services. This is due to a recent change in New York State law.

Here’s what these changes mean for Essential Plan members.

  • All Essential Plan premiums will be eliminated as of June 1, 2021. Starting June 1, 2021, there is no longer a monthly premium for Essential Plan coverage.
  • Essential Plan members with dental and vision coverage through Fidelis Care will no longer need to pay a monthly premium for dental and vision coverage starting June 1, 2021. Also, Essential Plan members will no longer have to make any copayments or coinsurance when they receive a covered dental or vision care service from a network provider. This will happen automatically. Essential Plan members do not need to take any action.
  • Essential Plan members who currently do not have dental and vision coverage through Fidelis Care will automatically receive dental and vision coverage starting June 1, 2021 at no cost to you. Also, Essential Plan members will not have any copayments or coinsurance when they get a covered dental or vision care service from a network provider.

The covered dental and vision benefits can be viewed at fideliscare.org/member-resources.

Our plan’s network of dental and vision providers is available at fideliscare.org/find-a-doctor. Essential Plan members will use their existing card for dental and vision benefits.

If you have any questions, please call Member Services at 1-888-FIDELIS (1-888-343-3547); TTY: 711.  We are here to help.