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Health Equity

At Fidelis Care, we believe everyone should have the opportunity to live a healthy life. It’s our mission to ensure New Yorkers have access to high-quality healthcare, so they can get the care they need when they need it.

But many other factors contribute to an individual’s health and wellness beyond access to healthcare. Socioeconomic conditions can influence health risks and outcomes. Poverty, food insecurity, housing instability, education, employment, access to transportation and other circumstances contribute to health disparities among underserved and vulnerable populations.

Fidelis Care is committed to removing those barriers to health to improve access, quality, and affordability. It is an ongoing process that requires working together with our members, providers, and community-based organizations to support fair and just opportunities to equal access to healthcare.

Learn more about our different approaches to improve health equity:


Key partnerships

Wellness commitment to Buffalo Urban League

To nurture social entrepreneurship, facilitate wellness, and strengthen organizations focused on Black, Indigenous and People of Color in Buffalo’s East Side, Fidelis Care and the Centene Foundation donated $1.1 million to the Buffalo Urban League (BUL) to help establish its new headquarters and develop a Wellness and Entrepreneurial Center.

In addition, Fidelis Care partners with BUL through community programs and at events held in the city focused on health, family support and stabilization services, foster care, adoption, education, job training, employment, scholarships, and more.

Buffalo-Urban-League

Mental health alliance with The Jed Foundation

As part of our behavioral health efforts, Fidelis Care and the Centene Foundation awarded $1.1 million to The Jed Foundation (JED) to protect the mental health of New York State’s youth.

Through the funding, JED will expand its current services, providing at least five youth-serving community-based organizations (CBOs) with consultation or strategic planning services, including expert guidance, educational workshops, and training programs, equipping young people with life skills and connecting them to mental healthcare when they are in distress.

Fidelis-JED-Social


More Health Equity News


Fidelis Care Partners with God’s Love We Deliver to Provide Nutritious, Home-Delivered Meals to Eligible Members
11/22/2021 • Posted by Fidelis Care in Corporate News, Health and Wellness, In The Community

Health Plan Seeks to Address Food Insecurity and Enhance Positive Health Outcomes 

LONG ISLAND CITY, NY, October 7, 2021– Fidelis Care announced today a partnership with God’s Love We Deliver, the New York City metropolitan area’s leading provider of medically tailored meals and nutrition counseling for people living with severe illness. Select clinical partners and primary care providers will refer eligible Fidelis Care members with chronic health conditions to receive home-delivered meals from God’s Love We Deliver free of cost, regardless of income. 

The partnership with God’s Love We Deliver expands Fidelis Care’s focus on the social determinants of health by helping to alleviate food insecurity and providing individually tailored meals for Fidelis Care members with chronic conditions who may not be able to provide or prepare nutritious meals for themselves. In addition to meals, eligible Fidelis Care members will also receive nutrition education and counseling from a God’s Love We Deliver Registered Dietician Nutritionist. 

“Our collaboration with God’s Love We Deliver reinforces Fidelis Care’s commitment to support members with the vital care and resources they need,” said Dr. Vincent Marchello, Chief Medical Officer. “As a health plan, we know how important food and nutrition are in helping our members with chronic disease live healthy lives. Through the partnership with God’s Love We Deliver, Fidelis Care will be providing much-needed relief to those most in need.”

“It is an honor to provide high quality nutrition and medically tailored meals to Fidelis members,” said Karen Pearl, President & CEO of God’s Love We Deliver. “Through our program, Fidelis Care members can improve their health and well-being, and increase their chances of staying out of the hospital and in their homes where they are most comfortable. We thank Fidelis Care for this important partnership.”

All meal deliveries will be contactless and available within all five New York City boroughs and outlying areas. Medical providers will assess health conditions to determine program eligibility, which may include:

  • Severe Heart Disease
  • Severe Diabetes
  • Congestive Heart Failure
  • COPD
  • Chronic kidney disease
  • Cancer
  • Dementia
  • HIV

According to a statistical brief published by the Healthcare Cost and Utilization Project, malnourished patients have healthcare costs that are three times higher and inpatient hospital stays that are three times longer than members who are nourished. Medically tailored meals are a low-cost, high-impact way to improve members’ nutrition and have been proven to decrease healthcare costs, decrease length of inpatient hospital stays, and increase quality of life for recipients. 

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About Fidelis Care:
Fidelis Care is a mission-driven health plan offering quality, affordable coverage for children and adults of all ages and at all stages of life. With more than 2.3 million members statewide, Fidelis Care believes that all New Yorkers should have access to affordable, quality health insurance.  Follow us on Twitter at @fideliscare, Instagram at @fideliscare, and on Facebook at facebook.com/fideliscare. For more information, call Fidelis Care at 1-888-FIDELIS (1-888-343-3547) or visit fideliscare.org. 

About God’s Love We Deliver

God’s Love We Deliver cooks and home-delivers nutritious, medically tailored meals for people too sick to shop or cook for themselves. Founded in 1985 as a response to the AIDS pandemic, we now serve people living with more than 200 different diagnoses. To support the health and well-being of our clients, we provide ongoing nutrition assessment, education, and counseling, and advocate for food and nutrition support. God’s Love is a non-sectarian organization serving individuals living with illness, and their children and caregivers. With a community of thousands of volunteers, we home-delivered more than 2.5 million medically tailored meals to nearly 10,000 individuals last year. All services are free to clients and full of love. For more information, visit godslovewedeliver.org. Follow God’s Love on Facebook, Twitter, and Instagram