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Health Equity

At Fidelis Care, we believe everyone should have the opportunity to live a healthy life. It’s our mission to ensure New Yorkers have access to high-quality healthcare, so they can get the care they need when they need it.

But many other factors contribute to an individual’s health and wellness beyond access to healthcare. Socioeconomic conditions can influence health risks and outcomes. Poverty, food insecurity, housing instability, education, employment, access to transportation and other circumstances contribute to health disparities among underserved and vulnerable populations.

Fidelis Care is committed to removing those barriers to health to improve access, quality, and affordability. It is an ongoing process that requires working together with our members, providers, and community-based organizations to support fair and just opportunities to equal access to healthcare.

Learn more about our different approaches to improve health equity:


Key partnerships

Wellness commitment to Buffalo Urban League

To nurture social entrepreneurship, facilitate wellness, and strengthen organizations focused on Black, Indigenous and People of Color in Buffalo’s East Side, Fidelis Care and the Centene Foundation donated $1.1 million to the Buffalo Urban League (BUL) to help establish its new headquarters and develop a Wellness and Entrepreneurial Center.

In addition, Fidelis Care partners with BUL through community programs and at events held in the city focused on health, family support and stabilization services, foster care, adoption, education, job training, employment, scholarships, and more.

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Mental health alliance with The Jed Foundation

As part of our behavioral health efforts, Fidelis Care and the Centene Foundation awarded $1.1 million to The Jed Foundation (JED) to protect the mental health of New York State’s youth.

Through the funding, JED will expand its current services, providing at least five youth-serving community-based organizations (CBOs) with consultation or strategic planning services, including expert guidance, educational workshops, and training programs, equipping young people with life skills and connecting them to mental healthcare when they are in distress.

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More Health Equity News


Fidelis Care Awards $8,000 to Neighborhood Health Center of WNY
1/24/2022 • Posted by Fidelis Care in Children's Health, Corporate News, HR Events

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Funds to Address Telehealth Access Barriers


January 24, 2022 (Buffalo, New York) – Fidelis Care has awarded Neighborhood Health Center of WNY $8,000 to assist in their efforts to address the digital divide some patients have experienced during the pandemic. The funds will help provide access to technology and services for patients to better communicate with their health care providers.

Telehealth services play an important role in expanding access to healthcare, especially during the pandemic. For those without reliable internet access, connecting with providers for needed care and services can be challenging. The funds from Fidelis Care will provide pre-paid calling cards for Neighborhood Health Center patients who require assistance to connect with their healthcare providers via telehealth. For many, telehealth services allow them to access healthcare when obstacles like transportation, taking time off from work, or finding childcare stand in their way.

"As we continue to navigate the COVID pandemic, ensuring access to care for high-risk patients remains a priority," Fidelis Care Chief Medical Officer Vincent Marchello, MD. Fidelis Care is extremely grateful to work with Neighborhood Health Center, addressing the digital divide and directly supporting those in our community who need it most.

“As we work hard to address the need for health equity for patients who are especially vulnerable at this time, we extend many thanks to Fidelis Care for supporting this priority to build that technical bridge between the patient and their provider,” added Joanne Haefner, Chief Executive Officer for Neighborhood Health Center of WNY. “Thanks to the funds from Fidelis Care, we are helping to level the playing field and work toward our mission of health equity and better health outcomes.”

 

 

About Fidelis Care:


Fidelis Care is a mission-driven health plan offering quality, affordable coverage for children and adults of all ages and at all stages of life. With more than 2.3 million members statewide, Fidelis Care believes that all New Yorkers should have access to affordable, quality health insurance.  Follow us on Twitter at @fideliscare, Instagram at @fideliscare, and on Facebook at facebook.com/fideliscare. For more information, call Fidelis Care at 1-888-FIDELIS (1-888-343-3547) or visit fideliscare.org.