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Health Equity

At Fidelis Care, we believe everyone should have the opportunity to live a healthy life. It’s our mission to ensure New Yorkers have access to high-quality healthcare, so they can get the care they need when they need it.

But many other factors contribute to an individual’s health and wellness beyond access to healthcare. Socioeconomic conditions can influence health risks and outcomes. Poverty, food insecurity, housing instability, education, employment, access to transportation and other circumstances contribute to health disparities among underserved and vulnerable populations.

Fidelis Care is committed to removing those barriers to health to improve access, quality, and affordability. It is an ongoing process that requires working together with our members, providers, and community-based organizations to support fair and just opportunities to equal access to healthcare.

Learn more about our different approaches to improve health equity:


Key partnerships

Wellness commitment to Buffalo Urban League

To nurture social entrepreneurship, facilitate wellness, and strengthen organizations focused on Black, Indigenous and People of Color in Buffalo’s East Side, Fidelis Care and the Centene Foundation donated $1.1 million to the Buffalo Urban League (BUL) to help establish its new headquarters and develop a Wellness and Entrepreneurial Center.

In addition, Fidelis Care partners with BUL through community programs and at events held in the city focused on health, family support and stabilization services, foster care, adoption, education, job training, employment, scholarships, and more.

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Mental health alliance with The Jed Foundation

As part of our behavioral health efforts, Fidelis Care and the Centene Foundation awarded $1.1 million to The Jed Foundation (JED) to protect the mental health of New York State’s youth.

Through the funding, JED will expand its current services, providing at least five youth-serving community-based organizations (CBOs) with consultation or strategic planning services, including expert guidance, educational workshops, and training programs, equipping young people with life skills and connecting them to mental healthcare when they are in distress.

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More Health Equity News


Honoring Fidelis Care Nurses
5/10/2022 • Posted by Fidelis Care in Health and Wellness, In The Community, Provider News

At Fidelis Care, nurses work to support our members’ health and wellness in many ways.

In recognition of Nurses Week, May 6-12, we’re proud to feature five nurses with different roles and responsibilities at Fidelis Care, who share their thoughts on what being a nurse means to them.

 

Tara Christopher, RN, Care Manager II

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“Establishing lasting relationships with our members is the most rewarding part of my job. I can be a resource for them to talk openly with. Many of our members freely share their stories and struggles with me, without ever seeing me in person. I take pride in knowing I’ve earned our members’ trust and they know that my goal is to truly help them.”

 

Veronica Curley, RN, Long Term Care Nurse Specialist

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“I chose to be a nurse because I was drawn to healthcare, and nursing appeared to be a unique opportunity to affect someone’s life for the better. I work face to face with members every day, so I have the opportunity to listen to our members to ensure we understand what they need and how we can best meet those needs.”

 

Melissa Olivieri, RN, Senior Care Manager

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“What is most rewarding to me is connecting with members. I had a member recently who was a first-time mom, and she really needed extra postpartum support. In providing support to the member regarding breastfeeding, she felt more knowledgeable and empowered. To hear on the other line how grateful the member was for the help I was able to provide shows that my role and voice are significant.”

 

Travis Pereira, LPN, Clinical Reviewer

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“I am honored to be part of a team that has the opportunity to provide various initiatives that ensure all of our members are receiving quality healthcare. And I love being able to work alongside other inspirational and intelligent professionals with diverse backgrounds.”

 

Karlynn Semple, RN, Utilization Review Nurse II

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“I wanted to be part of a team that can make a difference in people’s lives for the better. I believe in the importance of doing what is in the best interest of those we serve, and this includes our members as well as our partners. Working as a nurse at Fidelis Care allows me to ensure safe, best practices are being used to treat and care for our members.”

 


About Fidelis Care:

Fidelis Care is a mission-driven health plan offering quality, affordable coverage for children and adults of all ages and at all stages of life. With more than 2.4 million members statewide, Fidelis Care believes that all New Yorkers should have access to affordable, quality health insurance. Follow us on LinkedIn at linked.com/fideliscare, on Twitter at @fideliscare, Instagram at @fideliscare, and on Facebook at facebook.com/fideliscare. For more information, call Fidelis Care at 1-888-FIDELIS (1-888-343-3547) or visit fideliscare.org.