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Health Equity

At Fidelis Care, we believe everyone should have the opportunity to live a healthy life. It’s our mission to ensure New Yorkers have access to high-quality healthcare, so they can get the care they need when they need it.

But many other factors contribute to an individual’s health and wellness beyond access to healthcare. Socioeconomic conditions can influence health risks and outcomes. Poverty, food insecurity, housing instability, education, employment, access to transportation and other circumstances contribute to health disparities among underserved and vulnerable populations.

Fidelis Care is committed to removing those barriers to health to improve access, quality, and affordability. It is an ongoing process that requires working together with our members, providers, and community-based organizations to support fair and just opportunities to equal access to healthcare.

Learn more about our different approaches to improve health equity:


Key partnerships

Wellness commitment to Buffalo Urban League

To nurture social entrepreneurship, facilitate wellness, and strengthen organizations focused on Black, Indigenous and People of Color in Buffalo’s East Side, Fidelis Care and the Centene Foundation donated $1.1 million to the Buffalo Urban League (BUL) to help establish its new headquarters and develop a Wellness and Entrepreneurial Center.

In addition, Fidelis Care partners with BUL through community programs and at events held in the city focused on health, family support and stabilization services, foster care, adoption, education, job training, employment, scholarships, and more.

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Mental health alliance with The Jed Foundation

As part of our behavioral health efforts, Fidelis Care and the Centene Foundation awarded $1.1 million to The Jed Foundation (JED) to protect the mental health of New York State’s youth.

Through the funding, JED will expand its current services, providing at least five youth-serving community-based organizations (CBOs) with consultation or strategic planning services, including expert guidance, educational workshops, and training programs, equipping young people with life skills and connecting them to mental healthcare when they are in distress.

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More Health Equity News


Celebrating National Doctors Day – March 30, 2023
3/30/2023 • Posted by Fidelis Care in In The Community

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March 30 is National Doctors Day, a time to recognize physicians for their dedication, contributions, and service. At Fidelis Care, doctors play an instrumental role in helping to fulfill our mission of transforming the health of the community, one person at a time.

Fidelis Care thanks the doctors who help our members live healthier lives. As our partners in quality care, they work closely with our members every day to ensure their patients – our members – receive the care and services to live healthier lives.

We are also grateful for our exceptional team of medical directors, led by Chief Medical Officer Vincent Marchello, MD. Our medical directors enable Fidelis Care to provide expertise and professionalism in all facets of health care, from pediatrics to geriatrics – including specialties such as internal medicine, emergency medicine, immunology, cardiology, endocrinology, psychiatry, plastic surgery, nephrology, and more.

“As we reflect on the dedication and service of doctors, I am reminded of a quote by William Osler, who was often referred to as the father of modern medicine," Dr. Marchello said. "Osler remarked, 'The good physician treats the disease; the great physician treats the patient who has the disease.' Whether our medical directors are reviewing member cases or looking at advances in treatment, they always recognize the impact their decisions have on the lives of our members.”

First commemorated in 1933 by Eudora Brown Almond to honor the contributions of local physicians in Barrow County, Georgia, March 30 was selected because that was the day in 1842 that Dr. Crawford W. Long, a Georgia physician, pioneered the use of ether as an anesthetic during surgery. On that first Doctors Day, cards were mailed to doctors and their family members, and flowers were placed on the graves of Dr. Long and other deceased physicians. Since then, in most communities and organizations, National Doctors Day is commemorated similarly, mostly with cards and other expressions of appreciation. The day was formalized by an act of Congress in 1991.

Given the many ways in which doctors have helped develop tests and treatments, inform their communities, care for patients, and lead through healthcare crises like the COVID-19 pandemic, we thank them and other health care professionals for all they have done and continue to do.