Member
Providers
Shop For a Plan

Health Equity

At Fidelis Care, we believe everyone should have the opportunity to live a healthy life. It’s our mission to ensure New Yorkers have access to high-quality healthcare, so they can get the care they need when they need it.

But many other factors contribute to an individual’s health and wellness beyond access to healthcare. Socioeconomic conditions can influence health risks and outcomes. Poverty, food insecurity, housing instability, education, employment, access to transportation and other circumstances contribute to health disparities among underserved and vulnerable populations.

Fidelis Care is committed to removing those barriers to health to improve access, quality, and affordability. It is an ongoing process that requires working together with our members, providers, and community-based organizations to support fair and just opportunities to equal access to healthcare.

Learn more about our different approaches to improve health equity:


Key partnerships

Wellness commitment to Buffalo Urban League

To nurture social entrepreneurship, facilitate wellness, and strengthen organizations focused on Black, Indigenous and People of Color in Buffalo’s East Side, Fidelis Care and the Centene Foundation donated $1.1 million to the Buffalo Urban League (BUL) to help establish its new headquarters and develop a Wellness and Entrepreneurial Center.

In addition, Fidelis Care partners with BUL through community programs and at events held in the city focused on health, family support and stabilization services, foster care, adoption, education, job training, employment, scholarships, and more.

Buffalo-Urban-League

Mental health alliance with The Jed Foundation

As part of our behavioral health efforts, Fidelis Care and the Centene Foundation awarded $1.1 million to The Jed Foundation (JED) to protect the mental health of New York State’s youth.

Through the funding, JED will expand its current services, providing at least five youth-serving community-based organizations (CBOs) with consultation or strategic planning services, including expert guidance, educational workshops, and training programs, equipping young people with life skills and connecting them to mental healthcare when they are in distress.

Fidelis-JED-Social


More Health Equity News


Fidelis Care Raises Awareness of Health Equity Issues During National Minority Health Month
4/18/2023 • Posted by Fidelis Care in Corporate News, Diversity, Equity and Inclusion, Member News

Long Island City, NY [April 18, 2022] – In observance of National Minority Health Month this April, Fidelis Care is raising awareness about the health disparities facing minority populations. This year's theme, “Better Health Through Better Understanding,” focuses on how meeting cultural and linguistic needs can help improve health outcomes for individuals of all ages.

The U.S. Department of Health and Human Services, Office of Minority Health (OMH), established National Minority Health Month to promote educational efforts on the health problems currently facing racial and ethnic populations, and to help eliminate health disparities.

According to the Centers for Disease Control and Prevention (CDC), minority groups are more likely to experience chronic conditions such as diabetes, heart disease, and obesity. By addressing health literacy and linguistic needs, community-based organizations, local leaders, providers, and health plans can work together to reduce the risk of these conditions and improve overall health outcomes.

Fidelis Care collaborates with providers across the state who speak many different languages. Receiving a diagnosis or lab results and being able to talk with a doctor in your own language and in a simple, understandable way makes a huge difference in supporting an individual’s health and wellness.

"National Minority Health Month provides an opportunity to acknowledge and address health disparities and inequities among minority populations,” added Camille Pearte, MD, Fidelis Care Senior Medical Director. “We want our members to be engaged in their health and wellness, ask questions, and follow through with the care and services they need. This is best accomplished when care is being delivered in a way that is sensitive to every individual’s cultural identity or heritage.”

In addition to working with diverse providers, Fidelis Care staff speak several languages and are active in their communities. Members of Fidelis Care’s Marketing team, which has a grassroots presence statewide, speak 29 different languages – from Spanish to Urdu. Through our strong partnerships with providers and community organizations, Fidelis Care helps to address health equity through community events and education.

For example, Fidelis Care recently partnered with CINQCARE, a provider-led, community-based comprehensive care delivery partner based in Buffalo, to discuss the importance of culturally sensitive healthcare.

“At CINQCARE, we are passionate about understanding the communities we serve and that’s why we are dedicated to creating a world where healthcare isn’t a burden,” said Anthony Welters, Founder and CEO. “We are committed to recruiting, empowering, and equipping physicians, nurses, practitioners, and caregivers with what they need to deliver better health and care where people live, especially those in Black and Brown communities.”

Beyond National Minority Health Month, Fidelis Care will continue to focus on health equity and ensuring our members and the communities we serve have equitable access to the highest quality care. This commitment also requires that we continue to address the social determinants of health and health disparities statewide.


About Fidelis Care:
Fidelis Care is a mission-driven health plan offering quality, affordable coverage for children and adults of all ages and at all stages of life. With more than 2.5 million members statewide, Fidelis Care believes that all New Yorkers should have access to affordable, quality health insurance. Follow us on LinkedIn at linkedin.com/company/fidelis-care, on Twitter at @fideliscare, Instagram at @fideliscare, and on Facebook at facebook.com/fideliscare. For more information, call Fidelis Care at 1-888-FIDELIS (1-888-343-3547) or visit fideliscare.org.