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Health Equity

At Fidelis Care, we believe everyone should have the opportunity to live a healthy life. It’s our mission to ensure New Yorkers have access to high-quality healthcare, so they can get the care they need when they need it.

But many other factors contribute to an individual’s health and wellness beyond access to healthcare. Socioeconomic conditions can influence health risks and outcomes. Poverty, food insecurity, housing instability, education, employment, access to transportation and other circumstances contribute to health disparities among underserved and vulnerable populations.

Fidelis Care is committed to removing those barriers to health to improve access, quality, and affordability. It is an ongoing process that requires working together with our members, providers, and community-based organizations to support fair and just opportunities to equal access to healthcare.

Learn more about our different approaches to improve health equity:


Key partnerships

Wellness commitment to Buffalo Urban League

To nurture social entrepreneurship, facilitate wellness, and strengthen organizations focused on Black, Indigenous and People of Color in Buffalo’s East Side, Fidelis Care and the Centene Foundation donated $1.1 million to the Buffalo Urban League (BUL) to help establish its new headquarters and develop a Wellness and Entrepreneurial Center.

In addition, Fidelis Care partners with BUL through community programs and at events held in the city focused on health, family support and stabilization services, foster care, adoption, education, job training, employment, scholarships, and more.

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Mental health alliance with The Jed Foundation

As part of our behavioral health efforts, Fidelis Care and the Centene Foundation awarded $1.1 million to The Jed Foundation (JED) to protect the mental health of New York State’s youth.

Through the funding, JED will expand its current services, providing at least five youth-serving community-based organizations (CBOs) with consultation or strategic planning services, including expert guidance, educational workshops, and training programs, equipping young people with life skills and connecting them to mental healthcare when they are in distress.

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More Health Equity News


Fidelis Care and Cornerstone Family Healthcare Partner on Insurance Renewal Education Event
10/20/2023 • Posted by Fidelis Care in In The Community, Renewal

Fidelis Care and health care provider Cornerstone Family Healthcare recently partnered for an event aimed at educating the public about a major change in the health insurance renewal process.  

At the start of the COVID-19 pandemic, the federal government provided New York State with additional funding to keep individuals covered under Medicaid, Child Health Plus, Essential Plan, and Managed Long Term Care. With the federal public health emergency now ended, those individuals must take action to keep their health insurance.

About nine million New Yorkers, including nearly 51,000 Cornerstone Family Healthcare patients and two million Fidelis Care members, may be impacted by the change.

To raise awareness and encourage members and patients to act, Fidelis Care and Cornerstone Family Healthcare held a special renewal information event at Cornerstone’s Newburgh location. Christopher White, Fidelis Care Sales and Marketing Director, and Dr. Avi Silber, Cornerstone Family Healthcare Chief Medical Officer, spoke about the importance of people maintaining their health coverage.

White said, “It is important to note that if people on impacted health plans do not take action to renew, they risk losing coverage. Fidelis Care is here to assist anyone who needs help through every step of the process. Visit one of our community offices or a Fidelis Care StreetSide RV location, give us a call, or go to fideliscare.org for more information on renewals. Our experienced Health Benefit Representatives can work with you to find quality, affordable health insurance.”

Silber said, “Maintaining health insurance is critical for continuity of care and having access at the right place at the right time. We want people to maintain their relationships with their primary care doctors so we can prevent bad outcomes and emergency room visits. Preventive medicine and active healthcare are very important. We don’t want our patients with diabetes, hypertension, or other chronic conditions having a gap in their health insurance coverage or their medications.”

Those interested in learning more about health insurance renewals can visit the Fidelis Care website at fideliscare.org/renew or call 1-866-435-9521 (TTY: 711) Monday-Friday 8:30 AM to 6 PM.