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HomeAbout usHealth EquityHealth Equity Alt

Health Equity

At Fidelis Care, we believe everyone should have the opportunity to live a healthy life. It’s our mission to ensure New Yorkers have access to high-quality healthcare, so they can get the care they need when they need it.

But many other factors contribute to an individual’s health and wellness beyond access to healthcare. Socioeconomic conditions can influence health risks and outcomes. Poverty, food insecurity, housing instability, education, employment, access to transportation and other circumstances contribute to health disparities among underserved and vulnerable populations.

Fidelis Care is committed to removing those barriers to health to improve access, quality, and affordability. It is an ongoing process that requires working together with our members, providers, and community-based organizations to support fair and just opportunities to equal access to healthcare.

Learn more about our different approaches to improve health equity:


Key partnerships

Wellness commitment to Buffalo Urban League

To nurture social entrepreneurship, facilitate wellness, and strengthen organizations focused on Black, Indigenous and People of Color in Buffalo’s East Side, Fidelis Care and the Centene Foundation donated $1.1 million to the Buffalo Urban League (BUL) to help establish its new headquarters and develop a Wellness and Entrepreneurial Center.

In addition, Fidelis Care partners with BUL through community programs and at events held in the city focused on health, family support and stabilization services, foster care, adoption, education, job training, employment, scholarships, and more.

Buffalo-Urban-League

Mental health alliance with The Jed Foundation

As part of our behavioral health efforts, Fidelis Care and the Centene Foundation awarded $1.1 million to The Jed Foundation (JED) to protect the mental health of New York State’s youth.

Through the funding, JED will expand its current services, providing at least five youth-serving community-based organizations (CBOs) with consultation or strategic planning services, including expert guidance, educational workshops, and training programs, equipping young people with life skills and connecting them to mental healthcare when they are in distress.

Fidelis-JED-Social


More Health Equity News


Recognizing National Healthcare Quality Week
10/17/2023 • Posted by Ryan Goodenough, Vice President of Quality & Process Improvement at Fidelis Care in Health and Wellness, In The Community

National Healthcare Quality Week

October 15-21, 2023, is National Healthcare Quality Week. This annual observance celebrates all professionals who make important contributions to improve healthcare quality every day.

Fidelis Care's mission aligns with that of National Healthcare Quality Week: to provide quality, affordable health insurance coverage to all. Our quality initiatives are created to enable a healthcare system where services are delivered with dignity and respect.

Quality initiatives at Fidelis Care include:

  • Clinical and preventive care for children and adults, perinatal care, long term care, chronic care including diabetes and HIV/AIDS management, behavioral health care, and assistance with activities of daily living for the elderly
  • A Medication Therapy Management program to help prevent members from taking the wrong medications
  • Case management and personalized health support for members with chronic conditions or complex health needs
  • Member satisfaction surveys to ensure our members are satisfied with the care and services they receive

Quality care is a fundamental part of serving members, providers, and communities. On behalf of Fidelis Care, thank you to all healthcare and quality professionals who are dedicated to the quality of patient outcomes and advancing the field of healthcare.

Ryan Goodenough is the Vice President of Quality & Process Improvement at Fidelis Care. Previously, he served as Fidelis Care's Senior Director, Operations and Chief of Staff. Ryan joined Fidelis Care in 2013 and has served in various managerial roles, including in Communications, Customer Experience, and Product Development.