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Health Equity

At Fidelis Care, we believe everyone should have the opportunity to live a healthy life. It’s our mission to ensure New Yorkers have access to high-quality healthcare, so they can get the care they need when they need it.

But many other factors contribute to an individual’s health and wellness beyond access to healthcare. Socioeconomic conditions can influence health risks and outcomes. Poverty, food insecurity, housing instability, education, employment, access to transportation and other circumstances contribute to health disparities among underserved and vulnerable populations.

Fidelis Care is committed to removing those barriers to health to improve access, quality, and affordability. It is an ongoing process that requires working together with our members, providers, and community-based organizations to support fair and just opportunities to equal access to healthcare.

Learn more about our different approaches to improve health equity:


Key partnerships

Wellness commitment to Buffalo Urban League

To nurture social entrepreneurship, facilitate wellness, and strengthen organizations focused on Black, Indigenous and People of Color in Buffalo’s East Side, Fidelis Care and the Centene Foundation donated $1.1 million to the Buffalo Urban League (BUL) to help establish its new headquarters and develop a Wellness and Entrepreneurial Center.

In addition, Fidelis Care partners with BUL through community programs and at events held in the city focused on health, family support and stabilization services, foster care, adoption, education, job training, employment, scholarships, and more.

Buffalo-Urban-League

Mental health alliance with The Jed Foundation

As part of our behavioral health efforts, Fidelis Care and the Centene Foundation awarded $1.1 million to The Jed Foundation (JED) to protect the mental health of New York State’s youth.

Through the funding, JED will expand its current services, providing at least five youth-serving community-based organizations (CBOs) with consultation or strategic planning services, including expert guidance, educational workshops, and training programs, equipping young people with life skills and connecting them to mental healthcare when they are in distress.

Fidelis-JED-Social


More Health Equity News


Black History Month: Addressing Diversity, Equity, and Inclusion
2/15/2024 • Posted by Jermaine H. Coles, Fidelis Care Manager, Sales and Marketing in Diversity, Equity and Inclusion, In The Community

Black History Month

February marks Black History Month. As an African American male, I study and engage in Black history every month, but February allows me a time to focus on ways to improve my community and myself. Embracing the essence of Black history is not merely a fleeting observance but an integral aspect that permeates my life, both personally and professionally.

On a personal level, the celebration of Black history throughout the year fosters a deeper connection to my roots and heritage. It prompts reflections on the struggles and achievements of those who paved the way, instilling a sense of responsibility to contribute positively to the community.

Beyond February, I actively engage in initiatives that promote diversity, equity, and inclusion within my workplace, recognizing the value of a workforce that reflects the richness of the broader community. The recognition of Black history throughout the year fuels my commitment to fostering positive change in the healthcare sector and beyond. It is a constant source of inspiration and motivation, shaping both my personal identity and professional pursuits. Black History Month serves as a constant reminder of the perseverance and resilience exhibited by the community, inspiring me to implement strategies that address the unique health needs of diverse populations.

I am fortunate in my role as a Fidelis Care people leader to be a vessel of image and messaging as it relates to Black culture. The Black community has a unique set of ideals, needs, concerns, and opportunities that I can help address. Black history serves as a compass guiding me through the intricacies of promoting equitable access to quality health care. This past year, I was nominated to be a member of Fidelis Care’s Diversity, Equity, and Inclusion Council, in which we acknowledge, educate, inform, and appreciate all cultures on a consistent basis.

At Fidelis Care, we have a unique opportunity to address health disparities and social inequities faced by the Black community and to identify opportunities to close care gaps. Hypertension, diabetes, obesity, and maternal health are a few examples of health disparities among Black people that can be mitigated through proper healthcare, nutrition, exercise, and education.

During Black History Month, I encourage everyone to be intentional and allow yourself to be an open canvas as you navigate the month of February and learn about many of the wonderful contributions and nuances of Black culture.


Jermaine H. Coles serves as Fidelis Care’s Long Island Regional Sales Manager. He leads a team of marketing supervisors and health benefit representatives supporting facilitated enrollment efforts and consumer engagement in Nassau and Suffolk Counties. Jermaine is also an active member of Fidelis Care’s Diversity, Equity, and Inclusion Council. He holds a bachelor’s degree from the City University of New York at Queens College with aspirations of pursuing a Master of Public Health degree.