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Health Equity

At Fidelis Care, we believe everyone should have the opportunity to live a healthy life. It’s our mission to ensure New Yorkers have access to high-quality healthcare, so they can get the care they need when they need it.

But many other factors contribute to an individual’s health and wellness beyond access to healthcare. Socioeconomic conditions can influence health risks and outcomes. Poverty, food insecurity, housing instability, education, employment, access to transportation and other circumstances contribute to health disparities among underserved and vulnerable populations.

Fidelis Care is committed to removing those barriers to health to improve access, quality, and affordability. It is an ongoing process that requires working together with our members, providers, and community-based organizations to support fair and just opportunities to equal access to healthcare.

Learn more about our different approaches to improve health equity:


Key partnerships

Wellness commitment to Buffalo Urban League

To nurture social entrepreneurship, facilitate wellness, and strengthen organizations focused on Black, Indigenous and People of Color in Buffalo’s East Side, Fidelis Care and the Centene Foundation donated $1.1 million to the Buffalo Urban League (BUL) to help establish its new headquarters and develop a Wellness and Entrepreneurial Center.

In addition, Fidelis Care partners with BUL through community programs and at events held in the city focused on health, family support and stabilization services, foster care, adoption, education, job training, employment, scholarships, and more.

Buffalo-Urban-League

Mental health alliance with The Jed Foundation

As part of our behavioral health efforts, Fidelis Care and the Centene Foundation awarded $1.1 million to The Jed Foundation (JED) to protect the mental health of New York State’s youth.

Through the funding, JED will expand its current services, providing at least five youth-serving community-based organizations (CBOs) with consultation or strategic planning services, including expert guidance, educational workshops, and training programs, equipping young people with life skills and connecting them to mental healthcare when they are in distress.

Fidelis-JED-Social


More Health Equity News


Children’s Dental Health Month: A Conversation with Hometown Health Centers Chief Dental Officer Rory Ogden, DDS
3/1/2024 • Posted by Fidelis Care in Dental Health

Dad and child brushing teeth

In observance of National Children’s Dental Health Month, the Fidelis Care Community Relations team visited the newly opened Hometown Health Centers dental clinic in Schenectady to tour the facility and learn more about its operations. The clinic provides primary and preventive care, consultation, oral surgery, and emergency treatments. It cares for about 16,000 patients a year, which equates to 28,000 appointments, or more than 2,300 per month.

Fidelis Care talked with Hometown Health Centers Chief Dental Officer Rory Ogden, DDS, about some things parents and kids should know during National Children’s Dental Health Month and how the new clinic helps make dental care more accessible in the community year-round.

Fidelis Care: Why is children’s dental health awareness so important?
Dr. Ogden: Dental care is important for the overall health of every patient. Getting regular cleanings, exams, and X-rays can help identify problems that could progress into a more serious issue.

Fidelis Care: What are a few key ways to help ensure good dental health in children?
Dr. Ogden: One, make sure children brush their teeth twice a day. We encourage parents to supervise or help brush their children’s teeth. A second way is to prioritize good nutrition. Fruits and vegetables are very important. It’s OK for children to have sweets or juice occasionally but try to limit them to mealtimes and have them brush their teeth afterward.  A third thing, and it’s very important, is for your child to drink plenty of water, especially water with fluoride, as it helps rinse and clean teeth throughout the day.

Fidelis Care: You mentioned fluoride. Why is that so important for children?
Dr. Ogden: Fluoride helps strengthen children’s teeth. The outside layer is called enamel and the fluoride attaches to the enamel to strengthen it and prevent tooth decay and other disease within the mouth. Children can mostly get fluoride through water if your town’s tap water is fluoridated. You can also ask your medical or dental professional about fluoride treatments and supplements.

Fidelis Care: What is an effective way to help children have a good visit at the dentist’s office?
Dr. Ogden: Start young. We recommend that children make their first dentist visit within six months after their first tooth comes in or by their first birthday. That way, your child can get used to seeing the surroundings, being in the dental chair, and having the dentist work in their mouth before it is an emergency situation. Getting your teeth cleaned and having a fun visit can help make going to the dentist a positive experience. Another thing for parents is allowing the dentist to control the appointment. Let them interact with your child to build a relationship rather than you answer questions for your child.

Fidelis Care: How do facilities like the Hometown Health Centers dental clinic improve accessibility for those needing care?
Dr. Ogden: We help prevent dental emergencies or situations that require surgery. Clinics like Hometown allow people to regularly have access to dental care and stay on top of it. They have better outcomes through preventive dentistry like cleanings, screenings, and exams. This helps us identify any issues when they’re most easily treatable.