Member
Providers
Shop For a Plan

Health Equity

At Fidelis Care, we believe everyone should have the opportunity to live a healthy life. It’s our mission to ensure New Yorkers have access to high-quality healthcare, so they can get the care they need when they need it.

But many other factors contribute to an individual’s health and wellness beyond access to healthcare. Socioeconomic conditions can influence health risks and outcomes. Poverty, food insecurity, housing instability, education, employment, access to transportation and other circumstances contribute to health disparities among underserved and vulnerable populations.

Fidelis Care is committed to removing those barriers to health to improve access, quality, and affordability. It is an ongoing process that requires working together with our members, providers, and community-based organizations to support fair and just opportunities to equal access to healthcare.

Learn more about our different approaches to improve health equity:


Key partnerships

Wellness commitment to Buffalo Urban League

To nurture social entrepreneurship, facilitate wellness, and strengthen organizations focused on Black, Indigenous and People of Color in Buffalo’s East Side, Fidelis Care and the Centene Foundation donated $1.1 million to the Buffalo Urban League (BUL) to help establish its new headquarters and develop a Wellness and Entrepreneurial Center.

In addition, Fidelis Care partners with BUL through community programs and at events held in the city focused on health, family support and stabilization services, foster care, adoption, education, job training, employment, scholarships, and more.

Buffalo-Urban-League

Mental health alliance with The Jed Foundation

As part of our behavioral health efforts, Fidelis Care and the Centene Foundation awarded $1.1 million to The Jed Foundation (JED) to protect the mental health of New York State’s youth.

Through the funding, JED will expand its current services, providing at least five youth-serving community-based organizations (CBOs) with consultation or strategic planning services, including expert guidance, educational workshops, and training programs, equipping young people with life skills and connecting them to mental healthcare when they are in distress.

Fidelis-JED-Social


More Health Equity News


Asian American and Native Hawiian/Pacific Islander Heritage Month: Improving Health Literacy
5/8/2024 • Posted by Fidelis Care in Diversity, Equity and Inclusion, In The Community

This Asian American and Native Hawaiian/Pacific Islander Heritage Month, Fidelis Care celebrates the achievements and contributions of Asian Americans, Native Hawaiians, and Pacific Islanders, especially in the healthcare field. Fidelis Care talked with Buffalo Medical Care physician, Dr. Fahim Tazwar, about his experience and how he works to improve health literacy and outcomes within this community.

Fidelis Care: What does it mean to you to be an Asian American provider?

Dr. Tazwar: It is a privilege to be an Asian American physician and have the opportunity to serve my community. Being fluent in Bengali and Hindi, I can communicate with patients more effectively in their native language and connect with them on a deeper level. I also understand my patients’ cultural beliefs and practices that may influence their behavior, preference, and ultimately their compliance. This allows me to bridge the language barrier, ensuring that my patient fully understands their conditions and my detailed instructions. As a result, my patients highly appreciate my services, which is a great honor.

Fidelis Care: What are your thoughts on health literacy within the Asian American community?

Dr. Tazwar: I believe that the Asian American community faces many barriers. The language barrier is a major concern. This alone prevents many from getting essential medical care, understanding the issues regarding their health, and ways to improve the outcome. The socioeconomic factor is another barrier the Asian American community deals with. Many suffer from low income and substandard education, which can affect their health literacy. Let’s not forget the cultural belief that also hinders getting necessary care on time. These barriers can become less of an issue if we work together by providing translated health materials, offering interpreter services, increasing access to resources, and providing culturally sensitive care. Limited health insurance coverage is another issue. Thankfully, Fidelis Care has employed multilingual representatives to help the local community address this issue. We are grateful to Fidelis Care Sales and Marketing Supervisor Md Karim and his team for their dedication and work in closing the gap in insurance coverage.

Fidelis Care: How has your role as a physician and leader changed the Asian American community? How do you give back?

Dr. Tazwar: I have been working as a physician with the Asian American community since 2012, first in New York City and now in Buffalo. Being one of few Bengali-speaking physicians in the Greater Buffalo region, I have been tirelessly providing medical care to underserved, underprivileged Asian American patients. A strong believer in ‘prevention is better than cure,’ I have been trying to positively impact the local communities through outreach. The focus is to educate people and improve health literacy. If the general population learns part of what medical professionals know, then it would be easy to reduce the prevalence of many chronic diseases that our community is facing. With that vision in mind, I have been actively participating in community events, giving presentations, and writing articles. I work closely with local health officials to address disparities affecting Asian Americans, advocating for improved healthcare access. One of my greatest achievements is to be a part of the Buffalo Bangla newspaper, printed in the Bengali language, bringing authentic news including health-related issues to the Buffalo Bangladeshi community.

Fidelis Care: What is your favorite cultural tradition? 

Dr. Tazwar: There are many. One of my favorites is breaking a monthlong fast by celebrating Eid al-Fitr with friends and family and exchanging gifts, engaging in social events, reconciling differences, sharing meals, and giving in charity to help others.  I also enjoy the communal bonding. Eid celebrations bring together family, friends, and communities in joyous gatherings. 


Fahim Tazwar, MD, MPH, DABOM, is the Managing Director of Buffalo Medical Care, a leading primary care clinic serving the underserved population in Buffalo. He was previously affiliated with Erie County Medical Center and Batavia Internal Medicine Clinic. He is a family medicine specialist and has over 12 years of experience in the medical field. He holds a master's degree in Public Health, a Doctor of Medicine degree, and a Diplomate of American Board of Obesity Medicine.