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Health Equity

At Fidelis Care, we believe everyone should have the opportunity to live a healthy life. It’s our mission to ensure New Yorkers have access to high-quality healthcare, so they can get the care they need when they need it.

But many other factors contribute to an individual’s health and wellness beyond access to healthcare. Socioeconomic conditions can influence health risks and outcomes. Poverty, food insecurity, housing instability, education, employment, access to transportation and other circumstances contribute to health disparities among underserved and vulnerable populations.

Fidelis Care is committed to removing those barriers to health to improve access, quality, and affordability. It is an ongoing process that requires working together with our members, providers, and community-based organizations to support fair and just opportunities to equal access to healthcare.

Learn more about our different approaches to improve health equity:


Key partnerships

Wellness commitment to Buffalo Urban League

To nurture social entrepreneurship, facilitate wellness, and strengthen organizations focused on Black, Indigenous and People of Color in Buffalo’s East Side, Fidelis Care and the Centene Foundation donated $1.1 million to the Buffalo Urban League (BUL) to help establish its new headquarters and develop a Wellness and Entrepreneurial Center.

In addition, Fidelis Care partners with BUL through community programs and at events held in the city focused on health, family support and stabilization services, foster care, adoption, education, job training, employment, scholarships, and more.

Buffalo-Urban-League

Mental health alliance with The Jed Foundation

As part of our behavioral health efforts, Fidelis Care and the Centene Foundation awarded $1.1 million to The Jed Foundation (JED) to protect the mental health of New York State’s youth.

Through the funding, JED will expand its current services, providing at least five youth-serving community-based organizations (CBOs) with consultation or strategic planning services, including expert guidance, educational workshops, and training programs, equipping young people with life skills and connecting them to mental healthcare when they are in distress.

Fidelis-JED-Social


More Health Equity News


Pride 2024: Allies Help Lift Up LGBTQIA+ Community
6/6/2024 • Posted by Christie Charlebois, LMSW, Care Manager HARP in Diversity, Equity and Inclusion, In The Community

Pride Month 2024

June is LGBTQIA+ Pride Month. It is a time to recognize and celebrate the LGBTQIA+ (lesbian, gay, bisexual, transgender, queer, intersex, asexual, and more) communities, raise awareness about LGBTQIA+ rights and issues, and promote inclusivity and acceptance.

During this monthlong observance, we will spotlight LGBTQIA+ voices from across Fidelis Care and community-based organizations. Christie Charlebois, LMSW, Care Manager HARP, shared the following:

As we celebrate Pride Month, I wanted to share my experiences as an ally, as a team member here at Fidelis Care and Centene, and as a mother. Participating in Pride as an ally is not new to me. I have been lucky to live in a community that embraces and celebrates our LGBTQIA+ neighbors, and I have been even luckier to call many of them my friends and colleagues.

As a career social worker and Care Manager, it is amazing to witness the foundations and progress that DEI programs have fostered for our LGBTQIA+ colleagues. For instance, Fidelis Care employees can participate in cPRIDE, one of our Employee Inclusion Groups (EIG), which advocates for all to bring their most authentic selves to work. Through action, advocacy, and education, cPRIDE is committed to cultivating a safer and inclusive workplace that empowers individuals to maximize their potential. These programs provide a community for networking, education, and support.

As a mom, this lesson of authenticity is one that has been ever evolving for my family. I am the mom of an incredible, talented, smart, and amazing transgender young woman (and two equally amazing boys). Before my daughter came out to us, I would have proudly told you I was an ally. But the truth is, in retrospect, I am not sure I knew what that job really entailed. Being an ally can mean standing next to your friends and family at a Pride parade or posting a supportive message on social media. To me, being an ally means taking time to find resources for those who may need them, whether it is a member who needs access to trans healthcare providers or a support group for a mom whose child just came out. Being an ally means creating a culture of inclusivity and safety in our neighborhoods, our workplace, and our communities. It is about reminding your kids that they and their friends are safe to be themselves in your home. Being an ally is standing up when everyone else is sitting down, because it is simply the right thing to do. Not only for your own kid, but for everyone.

I have been able to use my personal experiences as a parent to educate myself further on accessing safe and positive experiences for trans healthcare. I have applied that experience to my role as a Care Manager at Fidelis Care. Learning to navigate the appropriate terminology, barriers, and discrimination that face our LGBTQIA+ members as they seek healthcare is a challenge that no single person can handle alone. However, we can accomplish great things if we work as a collaborative team toward providing equitable healthcare for all.

I will be at the parade, standing proudly with my daughter, decked out in our pink and blue and a few rainbows too - because she loves them. And I love her. Happy Pride Month!