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Health Equity

At Fidelis Care, we believe everyone should have the opportunity to live a healthy life. It’s our mission to ensure New Yorkers have access to high-quality healthcare, so they can get the care they need when they need it.

But many other factors contribute to an individual’s health and wellness beyond access to healthcare. Socioeconomic conditions can influence health risks and outcomes. Poverty, food insecurity, housing instability, education, employment, access to transportation and other circumstances contribute to health disparities among underserved and vulnerable populations.

Fidelis Care is committed to removing those barriers to health to improve access, quality, and affordability. It is an ongoing process that requires working together with our members, providers, and community-based organizations to support fair and just opportunities to equal access to healthcare.

Learn more about our different approaches to improve health equity:


Key partnerships

Wellness commitment to Buffalo Urban League

To nurture social entrepreneurship, facilitate wellness, and strengthen organizations focused on Black, Indigenous and People of Color in Buffalo’s East Side, Fidelis Care and the Centene Foundation donated $1.1 million to the Buffalo Urban League (BUL) to help establish its new headquarters and develop a Wellness and Entrepreneurial Center.

In addition, Fidelis Care partners with BUL through community programs and at events held in the city focused on health, family support and stabilization services, foster care, adoption, education, job training, employment, scholarships, and more.

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Mental health alliance with The Jed Foundation

As part of our behavioral health efforts, Fidelis Care and the Centene Foundation awarded $1.1 million to The Jed Foundation (JED) to protect the mental health of New York State’s youth.

Through the funding, JED will expand its current services, providing at least five youth-serving community-based organizations (CBOs) with consultation or strategic planning services, including expert guidance, educational workshops, and training programs, equipping young people with life skills and connecting them to mental healthcare when they are in distress.

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More Health Equity News


Behavioral Health Spotlight: New Choices Recovery Center
6/5/2024 • Posted by Fidelis Care in Caregiver Support, Health and Wellness, In The Community, Mental Health

 

In observance of Mental Health Awareness Month in May, Fidelis Care visited partner New Choices Recovery Center, an alcohol and drug treatment facility in Schenectady, and talked with Clinical Coordinator Meagan Rivers, LMHC, NCC, CCTP.

Fidelis Care: What is your general advice for people regarding their mental health?

Meagan Rivers: “I think people taking care of their mental health is one of the most important things anybody can do. It affects everything from how you sleep to how you interact with the rest of the world. I’m sure everybody’s heard the term self-care. That really is important, and self-care looks different for everybody. For some people, it’s going for a jog. For some people, it’s curling up on the couch and watching a TV show. For some people, it’s getting their nails done. It’s really just finding something that brings you some inner peace so you can have a respite from the rest of the world.”

Fidelis Care: What is New Choices Recovery Center?

Meagan Rivers: “New Choices offers substance use treatment at different levels. There’s outpatient, as in people who live in the community. They come in and attend individual sessions or they might attend some groups depending upon what their needs are. Then, we have an intensive outpatient program, which is mostly people who reside in our halfway houses. They attend 12 hours of group a week. If they’re having a really bad day, they can stop by and talk to one of our peer advocates or come in and if somebody’s door is open, just talk. They know that someone is here who truly cares for them and that can make a world of difference.”

Fidelis Care: Tell us about the relationship between New Choices Recovery Center and Fidelis Care.

Meagan Rivers: “Fidelis Care has a representative in our building. That is one of the most helpful partnerships we have ever created. We have people who come in who don’t have insurance. We bring them to Fidelis Care Health Benefit Representative Ashley Comini, and they can be seen and get the services they need. Being able to provide that for people gives them one less thing they need to worry about.” 

Fidelis Care: What is your message for those considering seeking mental health assistance?

Meagan Rivers: “I think first and foremost, mental health is not something to be ashamed of. It’s not something to hide from or run from. It doesn’t mean that something is horribly wrong with you. It’s something that a lot of people struggle with. It’s OK to ask for help.”