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Health Equity

At Fidelis Care, we believe everyone should have the opportunity to live a healthy life. It’s our mission to ensure New Yorkers have access to high-quality healthcare, so they can get the care they need when they need it.

But many other factors contribute to an individual’s health and wellness beyond access to healthcare. Socioeconomic conditions can influence health risks and outcomes. Poverty, food insecurity, housing instability, education, employment, access to transportation and other circumstances contribute to health disparities among underserved and vulnerable populations.

Fidelis Care is committed to removing those barriers to health to improve access, quality, and affordability. It is an ongoing process that requires working together with our members, providers, and community-based organizations to support fair and just opportunities to equal access to healthcare.

Learn more about our different approaches to improve health equity:


Key partnerships

Wellness commitment to Buffalo Urban League

To nurture social entrepreneurship, facilitate wellness, and strengthen organizations focused on Black, Indigenous and People of Color in Buffalo’s East Side, Fidelis Care and the Centene Foundation donated $1.1 million to the Buffalo Urban League (BUL) to help establish its new headquarters and develop a Wellness and Entrepreneurial Center.

In addition, Fidelis Care partners with BUL through community programs and at events held in the city focused on health, family support and stabilization services, foster care, adoption, education, job training, employment, scholarships, and more.

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Mental health alliance with The Jed Foundation

As part of our behavioral health efforts, Fidelis Care and the Centene Foundation awarded $1.1 million to The Jed Foundation (JED) to protect the mental health of New York State’s youth.

Through the funding, JED will expand its current services, providing at least five youth-serving community-based organizations (CBOs) with consultation or strategic planning services, including expert guidance, educational workshops, and training programs, equipping young people with life skills and connecting them to mental healthcare when they are in distress.

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More Health Equity News


Sickle Cell Awareness Month: Improving Inequities
8/30/2024 • Posted by Merlene Smith-Sotillo, Sickle Cell Awareness Corp. International Founder, President, and CEO in Health and Wellness


September is Sickle Cell Awareness Month. Sickle cell disease (SCD) is a genetic disorder that impacts the shape of red blood cells. Normally, these cells are round and flexible. They flow easily through blood vessels. In people with SCD, the red blood cells take on an abnormally bent or “sickle” shape, which can lead to blocked blood flow.

Symptoms of SCD are diverse and severe, including anemia, acute pain crises, increased susceptibility to infections, and a high risk of stroke. Chronic damage to vital organs such as the lungs, kidneys, bones, and brain worsens the disease's severity, leading to a significantly diminished quality of life and a reduced life expectancy.

In the United States, SCD predominantly affects Black Americans, accounting for approximately 90% of the estimated 100,000 individuals living with the condition. Hispanic Americans represent nearly 10% of the SCD population, with a smaller proportion comprised of Mediterranean, Indian, and Middle Eastern people.

A person can be a carrier of the sickle cell trait but experience little to no symptoms throughout their lives. Being a carrier of the trait as opposed to having the disease does not mean that this person will not run any risks. Sickle cell disease is inherited from both parents.

Recognizing and addressing SCD healthcare inequities is part of the mission of Sickle Cell Awareness Corp. International. By prioritizing quality-improvement activities specific to SCD across our hospital system, we can ensure a comprehensive, systematic, and patient-centered approach to achieve these aims. The Sickle Cell Awareness Corp. International’s specific objectives are to enhance clinician knowledge, awareness, and understanding of SCD. This in turn can help with best practice management, which is of utmost importance. This can lead us to build an infrastructure and create a robust framework that guides clinicians in adhering to established best practices. Integrated community health workers and working with community-based organizations can also provide support.

We must also establish an SCD registry to bolster our quality improvement efforts and evaluate the impact of our interventions. This registry can allow for actionable reports at system, facility, patient, and provider levels, driving continuous improvement and effective patient panel management. We are committed to significantly reducing morbidity and mortality associated with SCD and enhancing the quality of life for those living with this complex, chronic disease.

Sickle Cell Disease Resources


Merlene Smith-Sotillo founded the Sickle Cell Awareness Corp. International in 2007 while learning about the disease that affects two of her four children. The not-for-profit organization is dedicated to bringing awareness, passion, continuing education, and support to individuals and families with Sickle Cell Disease. Smith-Sotillo is also active in other civic and charitable organizations, including the Cancer Action Council and NAACP.