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Health Equity

At Fidelis Care, we believe everyone should have the opportunity to live a healthy life. It’s our mission to ensure New Yorkers have access to high-quality healthcare, so they can get the care they need when they need it.

But many other factors contribute to an individual’s health and wellness beyond access to healthcare. Socioeconomic conditions can influence health risks and outcomes. Poverty, food insecurity, housing instability, education, employment, access to transportation and other circumstances contribute to health disparities among underserved and vulnerable populations.

Fidelis Care is committed to removing those barriers to health to improve access, quality, and affordability. It is an ongoing process that requires working together with our members, providers, and community-based organizations to support fair and just opportunities to equal access to healthcare.

Learn more about our different approaches to improve health equity:


Key partnerships

Wellness commitment to Buffalo Urban League

To nurture social entrepreneurship, facilitate wellness, and strengthen organizations focused on Black, Indigenous and People of Color in Buffalo’s East Side, Fidelis Care and the Centene Foundation donated $1.1 million to the Buffalo Urban League (BUL) to help establish its new headquarters and develop a Wellness and Entrepreneurial Center.

In addition, Fidelis Care partners with BUL through community programs and at events held in the city focused on health, family support and stabilization services, foster care, adoption, education, job training, employment, scholarships, and more.

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Mental health alliance with The Jed Foundation

As part of our behavioral health efforts, Fidelis Care and the Centene Foundation awarded $1.1 million to The Jed Foundation (JED) to protect the mental health of New York State’s youth.

Through the funding, JED will expand its current services, providing at least five youth-serving community-based organizations (CBOs) with consultation or strategic planning services, including expert guidance, educational workshops, and training programs, equipping young people with life skills and connecting them to mental healthcare when they are in distress.

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More Health Equity News


Farm Safety and Health Week
9/13/2024 • Posted by Oak Orchard Community Health Centers in Health and Wellness, In The Community

Farm-Safety-Week

September 15-21 is National Farm Safety and Health Week, a time to reflect upon the well-being of those who produce the food on our tables. The U.S. Bureau of Labor Statistics shows that the agricultural sector is the most dangerous in America with 453 fatalities in 2021. In observance of the week, Sandra Rivera, a Community Health Worker at Oak Orchard Health, shares how it helps keep farmworkers in Western New York safe and healthy:

Since 1973, Oak Orchard Health (OOH) has been committed to providing person-centered and culturally competent care to our most underserved communities, especially in our agricultural community. OOH was originally funded as a migrant health project. Agriculture is the number one industry in Western New York, specifically in Orleans and Genesee Counties, where most of our farmworkers and their families reside, work, and attend school.  

Farmworkers are exposed to risky and harsh conditions, such as harmful chemicals, long working hours, working with large animals, operating heavy equipment, and extreme weather conditions. Agricultural workers are also responsible for feeding our local communities and our country, and we must keep them healthy. 

How Oak Orchard Community Health Centers Keeps Farmworkers Healthy

One step to keeping farmworkers healthy is the Oak Orchard Health Outreach Team and its Community Health Workers (CHW).  CHWs visit farms or camps around the region and provide necessary healthcare, health education, immunizations, and blood pressure checks.  They can also help set up future medical appointments and get prescriptions filled. The Community Health Workers are certified Spanish interpreters and have built a trusted relationship with the farmworkers, their families, and the farm owners. In addition to the above services, the outreach team provides the following services:

  • COVID-19 education, testing. and vaccinations
  • Spanish-English interpretation and translation
  • Transportation
  • Expanded evening hours for farmworkers so they don’t miss work and lose pay

If farmworkers are eligible for health insurance, Oak Orchard has facilitated health insurance enrollers such as Fidelis Care in their healthcare facilities. Enrollers will also tag along with the OOH Outreach team to help workers apply for health insurance from the comfort of their own homes. Having health insurance removes the financial barrier to getting healthcare.  If individuals are not eligible for health insurance, Community Health Workers will help guide them to enrolling into our Sliding Scale Fee program.   

Our Vision for the Future

Oak Orchard Health’s vision is to be a leader of continuous growth and transformation, where innovative, holistic, and comprehensive care—for body and mind—is provided for all in partnership with our community. 

We are here for everyone, all farmworkers and their families, regardless of financial means, immigration status, or station in life, as a caring, compassionate, nonjudgmental, trustworthy provider.