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Health Equity

At Fidelis Care, we believe everyone should have the opportunity to live a healthy life. It’s our mission to ensure New Yorkers have access to high-quality healthcare, so they can get the care they need when they need it.

But many other factors contribute to an individual’s health and wellness beyond access to healthcare. Socioeconomic conditions can influence health risks and outcomes. Poverty, food insecurity, housing instability, education, employment, access to transportation and other circumstances contribute to health disparities among underserved and vulnerable populations.

Fidelis Care is committed to removing those barriers to health to improve access, quality, and affordability. It is an ongoing process that requires working together with our members, providers, and community-based organizations to support fair and just opportunities to equal access to healthcare.

Learn more about our different approaches to improve health equity:


Key partnerships

Wellness commitment to Buffalo Urban League

To nurture social entrepreneurship, facilitate wellness, and strengthen organizations focused on Black, Indigenous and People of Color in Buffalo’s East Side, Fidelis Care and the Centene Foundation donated $1.1 million to the Buffalo Urban League (BUL) to help establish its new headquarters and develop a Wellness and Entrepreneurial Center.

In addition, Fidelis Care partners with BUL through community programs and at events held in the city focused on health, family support and stabilization services, foster care, adoption, education, job training, employment, scholarships, and more.

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Mental health alliance with The Jed Foundation

As part of our behavioral health efforts, Fidelis Care and the Centene Foundation awarded $1.1 million to The Jed Foundation (JED) to protect the mental health of New York State’s youth.

Through the funding, JED will expand its current services, providing at least five youth-serving community-based organizations (CBOs) with consultation or strategic planning services, including expert guidance, educational workshops, and training programs, equipping young people with life skills and connecting them to mental healthcare when they are in distress.

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More Health Equity News


Hispanic Heritage Month: Celebrating History and Culture
9/27/2024 • Posted by Claudia Murillo, Fidelis Care Enrollment Supervisor in Diversity, Equity and Inclusion, In The Community

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My Hispanic heritage is a source of pride and a daily reminder of a history that shapes who I am. It is more than just a cultural background; it represents the struggles, aspirations, and dreams of my ancestors. As someone of Colombian descent, my heritage is rich with traditions, resilience, and identity that live in every aspect of my life. It represents a history that I share widely and allows me to form meaningful connections.

Being Hispanic means to share a history marked by hardship and perseverance. My ancestors’ struggles against oppression and dictatorship are lessons and inspirations that always guide me. My father and mother traveled from Colombia in hopes of a brighter future for themselves and their two children. Their determination to overcome adversity and their vision for a future free of limitations form my sense of self and purpose. My parents made these sacrifices so I can appreciate all the freedoms I enjoy today.

Every day, my heritage is reflected in the diversity of my Hispanic culture. The foods I love, from Colombian bandeja paisa to Arepa con queso and especially Colombian coffee and the variety of spices and flavors, are more than just dishes – they are recollections of childhood memories. Let's also not forget our language.  Spanish is so rich and so unique to each country and region in Latin America, yet so powerful that it is shared across islands and continents.

Hispanic heritage shapes my identity in deeply meaningful ways. It connects me to a past of struggle, resilience, and cultural diversity and inspires me to honor and celebrate my uniqueness.


Claudia Murillo serves as Fidelis Care Enrollment Supervisor with EMB Shared Services. She currently leads a team with oversight of the enrollment processes for New York, Delaware, and New Hampshire, ensuring that member enrollment data is processed according to state requirements and that errors are resolved to ensure smooth downstream operations. With 23 years of experience in enrollment, Claudia began her career as an Associate in the Child Health Plus program at Fidelis Care.