The Fidelis Care Blog

Asthma and allergies can worsen with the warmer weather. Weeds, trees, grass, and other plants begin to bloom. They spread pollen and other allergens. Allergies are one of the most common chronic diseases. They are caused by the immune system’s reaction to allergens. Allergy symptoms happen when a person with an allergy comes into contact with the allergen. This can happen by touching, eating, or breathing in an allergen.

Today is National Fentanyl Awareness Day. This is a day to understand and protect our communities from the deadly threat of illegal fentanyl and counterfeit prescription pills. Fentanyl is a synthetic opioid that is stronger than morphine and heroin. It is used to medically manage severe pain, often after surgery or for some cancer patients. Illegal fentanyl causes overdose deaths. It is often mixed with other drugs, making them more potent and dangerous. It’s important to know how to prevent an overdose, recognize signs of an overdose, and what life-saving measures are available.

Fidelis Care and nonprofit maternal health organization Mom Starts Here recently partnered to open a Baby Item Network supplies closet at the Fidelis Care Utica Community Office. It’s free to all Medicaid recipients.

Fidelis Care will host four Provider Office Hours in February 2026.

Fidelis Care is pleased to announce that providers now have access the Availity Clinical Quality Validation (CQV) tool designed to help providers close care gaps quickly and accurately.

Recent changes for the 2026 Health Insurance Marketplace may affect eligibility for members at health plans across the nation.

We want to inform you that we are currently experiencing high call volumes in our Provider Contact Center, which are impacting wait times.

Special Supplemental Benefits for the Chronically Ill (SSBCI) can be offered to Medicare Advantage (MA) members who have one or more complex chronic conditions, are at high risk for hospitalization or adverse health outcomes and require intensive care coordination.