Welcome, Brokers!

Fidelis Care serves more than 1.7 million children and adults of all ages, making us one of the largest health insurance plans in New York State. We were founded on the belief that all New Yorkers should have access to quality, affordable health insurance, and our mission to help others informs everything that we do. 

Latest News


OTC Mobiles Stores Now Available for Dual Advantage Members
1/9/2019 • Posted by Fidelis Care in Brokers

With this service, members can:

  • Get free delivery in all 62 counties
  • Pay with their OTC Card
  • Order in English, Spanish, Mandarin, Cantonese, or Russian

Orders can be placed:

  • Online: otc.otcmobilestores.com
  • By telephone: 1-844-682-7867; Monday-Friday: 8 AM – 6 PM, Saturday: 9 AM – 4 PM

Browse the OTC Mobile Stores catalog.

Broker Resources

Access forms, manuals, and other important documents and guides for Fidelis Care members. 

My Advocate

Help Fidelis Care members find and apply for money-saving programs. 

Questions? Commission Inquiries?

Call: 1-877-259-8428

Email: commissions@fideliscare.org
 

Statewide Contact: Gary Galletta, Broker Program Manager

Brokers must go to the broker manager to obtain an application. 

Broker Program Contact List (PDF)

Electronic Funds Transfer

Receive commission checks through Electronic Funds Transfer. 

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