Welcome, Fidelis Care Members!


Newly Redesigned Member Portal Will Launch Next Week
6/21/2019 • Posted by Fidelis Care

Portal Preview

Fidelis Care will launch our newly redesigned Member Portal next week at members.fideliscare.org. The Member Portal will look and feel similar to our main website at fideliscare.org, making it easier for members to find the information and resources they need.

The benefits of the redesign include:

  • Clear organization, with the most-used pages featured on the homepage
  • Important member announcements shown on the homepage
  • Helpful Hints on every page, highlighting useful resources
  • Easier navigation on your phone

Find a Doctor

Search for a medical professional, service, or facility in the Fidelis Care Network.

Member Resources

View and download documents for Fidelis Care health plans. 

Family Planning

Learn more about updates to Fidelis Care’s family planning coverage starting January 1, 2019. 

Member Rights and Responsibilities

General Statement of Member Rights and Responsibilities (PDF)

Important Information on Coverage Decisions

Each day, Fidelis Care's Utilization Management (UM) Department makes decisions on numerous health insurance claims. These decisions are based only on appropriateness of care and the existence of coverage. 

Fidelis Care does not reward practitioners or other individuals for issuing denials of coverage, and does not offer financial incentives to UM staff that would encourage decisions that result in underutilization of services. 

Fidelis Care is committed to ensuring that members have the care and services they need. 

Learn about Fidelis Care's Quality Management Program

Member Portal

Log in or register to make make payments, print ID cards, choose or change a PCP, and much more.

Renew Your Coverage

Questions about renewing health insurance? Fidelis Care can help.


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