Fidelis Care Opens Office in Niagara Falls  
12/6/2018 • Posted by Fidelis Care

Niagara Falls, NY (December 6, 2018) – Fidelis Care celebrated the opening of its new Niagara Falls Community Office today with a ribbon cutting ceremony attended by local dignitaries, providers, and community organizations. Located at 1909 Pine Avenue, the new office provides a convenient location for local residents shopping for health insurance to have their questions answered and receive help applying for enrollment.

Open enrollment for Qualified Health Plans through NY State of Health is underway, and Fidelis Care offers the lowest monthly premiums for standard “metal-level” plans in Niagara County. Local residents must enroll by December 15 to have coverage for January 1, 2019, and by January 31 to be covered in 2019. Fidelis Care representatives can help local residents review their coverage options and choose the right plan based on their health care needs. Local residents who are members of Fidelis Care can stop by the new office for help renewing their coverage or updating their NY State of Health account. 

“One of Fidelis Care’s priorities is to support the communities we serve and provide a friendly and accessible environment where local residents can find the information they need,” said Pam Hassen, Fidelis Care Chief Member Engagement Officer. “Our new office in Niagara Falls strengthens our grassroots outreach and reinforces Fidelis Care’s commitment to be a local vital resource.”

Fidelis Care serves more than 38,000 Niagara County residents and has more than 1.7 million members Statewide. The new Community Office is open Monday through Friday 8:30 AM to 5 PM with extended hours during open enrollment, every Wednesday from 5 PM to 7 PM.


About Fidelis Care:
Fidelis Care is a mission-driven health plan offering quality, affordable coverage for children and adults of all ages and at all stages of life. With more than 1.7 million members Statewide, Fidelis Care believes that all New Yorkers should have access to affordable, quality health insurance. For more information, call Fidelis Care at 1-888-FIDELIS (1-888-343-3547) or visit

Follow us on Twitter at @fideliscare and on Facebook at


Media Inquiries

General media inquiries should be e-mailed directly to Please include your full name, affiliation, detailed request, and deadline.

For questions regarding Fidelis Care health insurance plans, please call Member Services at