Fidelis Care Extends Community Office Hours During Open Enrollment
11/13/2018 • Posted by Fidelis Care

NEW YORK (November 13, 2018) – To help local residents learn more about health insurance and apply for coverage, Fidelis Care is offering extended hours at its local community offices.

Open enrollment for Qualified Health Plans through NY State of Health, The Official Health Plan Marketplace is underway and continues through January 31, 2019. The Marketplace offers health insurance based on metal levels: platinum, gold, silver, bronze, catastrophic, and child-only. Individuals can enroll in Medicaid, Essential Plan, and Child Health Plus year round.

New York State residents can visit to look up times and locations for the nearest Fidelis Care community offices.

Fidelis Care Representatives will answer questions, review coverage options, and help local residents choose the plan that's right for them. Current Fidelis Care members can also stop by to renew their coverage or discuss new options for the coming year.

 “Fidelis Care’s mission is to deliver excellent customer service and provide access to quality, affordable health care,” said Fidelis Care Chief Member Engagement Officer Pamela Hassen. “Our Community Offices are an essential resource in the neighborhoods we serve, and provide a convenient location for members and those shopping for health insurance to have all their questions answered.

Fidelis Care received an overall quality rating of 4 stars for our Qualified Health Plans (QHP) in the 2018 Quality Rating System evaluation from the Centers for Medicare & Medicaid Services.

The ratings are based on clinical quality management and member experience, as well as indicators such as plan efficiency and affordability.


About Fidelis Care:
Fidelis Care is a mission-driven health plan offering quality, affordable coverage for children and adults of all ages and at all stages of life. With more than 1.7 million members Statewide, Fidelis Care believes that all New Yorkers should have access to affordable, quality health insurance. For more information, call Fidelis Care at 1-888-FIDELIS (1-888-343-3547) or visit

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