Member

Login to your account, make a payment, see benefits and more.

Members

Manage Your Plan

Helpful Tools

Wellcare By Fidelis Care

Members
Providers

Login to your account, download forms, view auth grids and more.

Providers

Provider Resources

About Our Plans

Helpful Tools

Providers
Shop For a Plan

See plan benefits, coverage areas, get a quote and more.

Shop for a Plan

Our Plans

Helpful Tools

Wellcare By Fidelis Care

Shop for a Plan
AAA
HomeProvidersContact Provider Relations

Contact Your Designated Provider Relations Specialist

The Provider Relations Department at Fidelis Care is committed to building strong and lasting relationships with our providers.

If you have a need or concern, please contact your designated Provider Relations Specialist found below.

Contact-Fidelis-Care-Provider-Relations-Team-for-Inquiries-NY-Health-Insurance

 

If you have an immediate need or are a non-participating provider, please contact our Call Center at 1-888-FIDELIS (TTY: 711).

The email addresses below are intended only for participating providers and their staff.  If you are a Fidelis Care member, a broker, a job seeker, or are looking for information on becoming a Fidelis Care member, please visit our Contact Us page.

Smiles-that-Shine

 

Contact-Fidelis-Care-Provider-Relations-Team-for-Inquiries-NY-Health-Insurance

Provider Access Online, Fidelis Care’s Provider Portal, is an easy-to-use, secure, self-service platform that provides your office with 24/7 access to authorizations, claims status, patient eligibility, plan benefits, and more.

Don't have an account?  Submit a request for access.

 

Find Your Designated Provider Relations Specialist

Albany Region
The Albany region includes the following counties: Albany, Clinton, Columbia, Dutchess, Essex, Franklin, Fulton, Greene, Hamilton, Montgomery, Orange, Putnam, Rensselaer, Saratoga, Schenectady, Schoharie, Sullivan, Ulster, Warren, Washington

Name Coverage Area Hospitals
 Brenda Dillon

✉ Email Address

Saratoga County, ZIP Codes: 12065, 12019, 12027, 12151, 12154, 12148 and 12188, Albany County, ZIP Code 12047 (Cohoes) and limited key assignments, VT Counties Bennington & Rutland   St. Peter's Health Partners (Samaritan, St. Peter's, Sunnyview Hospital), St. Peter's Health Partners Medical Associates, South Western Vermont Medical Center and associated physicians, NYOH
 Henrique Nogueira

✉ Email Address

Rensselaer, Columbia & Greene Counties, Albany County, ZIP Codes: 12007, 12046, 12143, 12147, 12193 Albany Medical College, Columbia Memorial Hospital, Columbia Memorial Regional, Upstate Dermatology 
 Bobbi Schuessler

✉ Email Address

Dutchess County, Ulster County Limited Assignments, Albany County, ZIP Code: 12207 Nuvance Health (Vassar Brothers, Putnam, Northern Dutchess & Sharon Hospitals - Nuvance Medical Practice), The Children's Medical Group. Premier Medical Group, Hudson Valley Dermatology, Orthopedic Associates of Dutchess County, The Institute For Family Health, Whitney M. Young Jr. Health Center
 Elizabeth (Beth) Hoffman

✉ Email Address

Warren, Clinton, Franklin, Essex, Hamilton Counties - VT Chittenden & Addison Counties     Glens Falls Hospital, Hudson Headwaters Health Network, Adirondack Medical Center, Alice Hyde Medical Center, Champlain Valley Physicians Hospital, Elizabethtown Hospital, Benardot Pediatrics, St. Regis Mohawk Health Services, UVM
 Chris (Christine) Decker

✉ Email Address

Fulton, Montgomery, Schoharie Counties, Saratoga County, ZIP Codes: 12020, 12074, 12118, 12803, 12822,  12831, 12833, 12866, 12871 St. Mary’s Amsterdam, Nathan Littauer, Saratoga Hospital, Adi Pediatrics, Mohawk Valley Orthopedics, Ortho NY, Dr. Govind Rao
 Cheryl Coddington

✉ Email Address

Orange County, Washington County, Albany County, ZIP Code: 12203 State of MA  Garnet Medical Center, Garnet Medical Center Catskill, St Luke's Cornwall Hospital,  Shriner's Hospital MA, Garnet Medical Practice, Horizon Medical Group, New Windsor Pediatrics
 Adrienne Helzer

✉ Email Address

Ulster County & Putnam County, Albany County, ZIP Code: 12208 Health Alliance Facilities (Kingston, Benedictine & Margaretville Hospitals) Cornerstone Family Healthcare, Northern Medical Group, Medical Associates of the Hudson Valley, Hudson Valley Foot Associates, H&L Rojas, Gergely Pediatrics, Somers Orthopedics, Dept. of Neurosurgery
 Michelle Amirault-Smith

✉ Email Address

Schenectady County and Albany County, ZIP Codes include: 12009, 12023, 12054, 12077, 12084, 12107, 12110, 12143, 12147, 12186, 12193, 12202, 12204, 12206, 12209, 12085, 12158 Community Care Physicians, Hometown Health Care, Ellis Hospital
 Thetis Brognano

✉ Email Address

Sullivan County and Limited Providers in Orange County, Ulster County, ZIP Code 12428 (Ellenville) Albany County, ZIP Codes: 12189, 12205, 12210, 12211 Ezra Choilim Health Center, Best HealthCare, KJ Medical, Vladimir Zelenko, Middletown Medical PC, Fallsburg Pediatrics, A.S. Gill Medical Services, Ellenville Hospital
 Susan Atterbery

✉ Email Address

Putnam County, Dutchess County ZIP Codes: 12524, 12533, 12590, 12569, 12508, 12533, 12572, 12571, 12574 Albnay County ZIP Code 12202 H&L Rojas, Gergely Pediatrics, Somers Orthopedics, Dept. of Neurosurgery
Buffalo Region
The Buffalo region includes the following counties: Alleghany,Cattaraugus, Chautauqua, Erie, Genesee, Niagara, Orleans, Wyoming

Name Coverage Area Hospitals
 Cory Zoeller

✉ Email Address

Allegany, Wyoming, Genesee, Orleans, Erie County, Cattaraugus, and PA ZIP Codes: 14003, 14005, 14009, 14013, 14020, 14021, 14030, 14036, 14040, 14042,14052, 14054, 14056, 14058, 14059, 14080, 14098, 14102, 14103,14141, 14125, 14134,14141, 14143, 14169, 14411, 14416, 14422, 14429, 14452, 14470, 14476, 14477, 14479, 14482, 14508, 14525, 14530, 14550, 14557, 14569, 14571, 14727, 14737, 14744, 14822, 14895 Wyoming County Community Hospital, Jones Memorial Hospital, Cuba Memorial Hospital, United Memorial Medical Center, Wyoming County Family Medicine, Medina Memorial Hospital,  Shriners Hospital, Saint Vincent Hospital, UPMC at Chautauqua WCA, UPMC Hamot, All Other UPMC Facilities, UPMC at Chautauqua WCA, UPMC Hamot, All Other UPMC Facilities
 Nika Round

✉ Email Address


Erie and Niagara County, ZIP codes: 14008, 14012, 14028, 14048, 14067, 14095, 14105, 14108, 14126, 14132, 14144, 14172, 14174, 14203, 14216, 14222, 14301, 14302, 14303, 14304, 14305
 Buffalo  Medical Group, Community Health Center of Niagara, Frank R Laurri, MD & Associates, PC, Community Health Center of Buffalo, Kaleida Health Hospital System, VNA of WNY, Summit Pediatrics
 Elisa Painter

✉ Email Address

Erie and Cattaraugus County, Chautauqua County and PA Providers, ZIP Codes:  14034, 14062, 14070, 14111, 14138, 14706, 14731, 14757, 14760, 14772, 14779, 16345, 16365, 16701, 16735, 16740, 16748
 Family Health Medical, Olean Medical Group, Upper Allegany Health System (Olean General Hospital, Bradford Regional Medical Center, Brooks-TLC Hospital, TLC Health Network, Foothills Medical Group), SouthernTier Community Health Center, Health System Physician, Warren Hospital
 Dianna Kulik

✉ Email Address

Niagara and Erie County, ZIP Codes: 14001, 14004, 14031, 14068, 14072, 14094, 14120, 14150, 14221, 14226, 14228
 General Physicians, PC, Windsong Radiology, Medical Health Associates of WNY, Maple Gate Anesthesiologists,  Horizon Health, Christopher Beney, Amandeep Pal, Acacia Health, Niagara Falls Memorial, Wheatfield Pediatrics
 Andrea Blair

✉ Email Address

Erie County, Niagara County and Chautauqua County, ZIP Codes:  14026, 14032, 14047, 14051, 14063, 14081, 14086, 14092, 14136, 14202, 14209, 14217, 14218, 14214, 14220, 14223, 14240, 14267, 14701, 14702, 14718, 14723, 14750, 14775, 14781, 14787 Catholic Health System Facilities:  Kenmore Mercy Hospital, Mercy Hospital, Sisters of Charity Hospital, Sisters of Charity St Joseph Campus, Mount St. Mary's, CHS Primary Care Centers:  KenTon Family Care, Trinity Medical Primary Care, Sisters of Charity Hospital Catholic IPA (CIPA/CMP),  Catholic Charities/Monsignor Carr,  Bertrand Chaffee Hospital, Erie County Health Department, Allentown Pediatrics,  Dr. Mulawka, Great Lakes Physician Practice,  Jamestown Pediatrics, Westfield Hospital, WNY Blood Care
 Melissa Fassel

✉ Email Address

Erie County, ZIP Codes: 14006, 14043, 14075, 14057, 14085, 14127, 14201, 14204, 14206, 14207, 14208, 14210, 14211, 14212, 14213, 14215, 14219, 14224, 14225, 14227, 14263 Dent Neurological, Elmwood Health Center, Jericho Road, Northwest Buffalo Community Health Center dba Neighborhood Health Center, Roswell Park Cancer Institute, WNY Medical PC, University at Buffalo groups:  UB Surgeons, UB Urology, UB Family Med, UB Internal Med, UB Pediatrics, UB Ortho, UB Neurosurgery, UB Pathologists, UB Otolaryngology, UB Oral & Maxillofacial Surgery
Rochester Region
The Rochester region includes the following counties: Chemung, Livingston, Monroe, Ontario, Schuyler, Seneca, Steuben, Wayne, Yates

Name Coverage Area Hospitals
Theresa Harpole

✉ Email Address

Monroe County, ZIP Codes: 14428, 14467, 14514, 14586, 14618, 14619, 14620, 14623, 14624, 14627, 14642
 U of R (Strong Memorial, Highland Hospital)
 Joseph Bassage

✉ Email Address

Chemung County, ZIP Codes: 14814, 14845, 14871, 14901, 14903, 14904, 14905
Steuben County, ZIP Codes: 14572, 14801, 14810, 14826, 14830, 14843, 14870, 14873, 14879, 14898

 Guthrie Healthcare System (Guthrie Corning Hospital, Guthrie Cortland Medical Center,  Guthrie Robert Packer Hospital, Towanda Campus, Guthrie Troy Community Hospital), Arnot Ogden Medical Center, Ira Davenport Memorial Center, St. Joseph's Hospital 
 Cody Spade

✉ Email Address

Monroe County, ZIP Codes: 14420, 14464, 14468, 14559, 14580, 14604, 14605, 14606, 14607, 14608, 14611, 14612, 14613, 14614, 14615, 14616, 14626
 U of R (Noyes Memorial Hospital, St. James Hospital, FF Thompson)
 Lisa Galletto

✉ Email Address

Livingston County, ZIP Codes: 14414, 14423, 14437, 14454, 14480, 14485, 14487, 14510, 14517 
Ontario County, ZIP Codes: 14424, 14425, 14432, 14456, 14463, 14471, 14512, 14548, 14556, 14561, 14564
Schuyler County, ZIP Codes: 14865, 14869, 14891
Seneca County, ZIP Codes: 13148, 13165, 1452, 14847
Wayne County, ZIP Codes: 14433, 14489, 14502, 14505, 14513, 14519, 14551, 14589, 14590
Yates County, ZIP Codes: 14527, 14544, 14837
 U of R (Geneva General Hospital, Soldiers & Sailors Hospital), Cayuga Health (Schuyler Hospital)                         
 Melissa Cirasuolo

✉ Email Address

Monroe County, ZIP Codes: 14445, 14450, 14472, 14506, 14526, 14534, 14609, 14610, 14617, 14621, 14622, 14625 Rochester Regional Health (Newark Wayne Community Hospital, Clifton Springs Hospital, United Memorial Medical Center, The Unity Hospital of Rochester, Rochester General Hospital, Western New York Medical Practice PC)
Syracuse Region
The Syracuse region includes the following counties: Broome, Cayuga, Chenango, Cortland, Delaware, Herkimer, Jefferson, Lewis, Madison, Oneida, Onondaga, Oswego, Otsego, St Lawrence, Tioga, Tompkins

Name Coverage Area Hospitals
 Rhonda Buschor

✉ Email Address

Delaware County, Madison County and Otsego County
  Bassett (Mary Imogene Bassett Hospital, AO Fox, Little Falls), Community Memorial Hospital and Family Health Care Centers, Oneida Health Care Center & Physicians, Margaretville Hospital, Paul Llobet, MD
 Kevin Spears (Covering)

✉ Email Address

Broome County, ZIP Codes: 13737, 13748, 13754, 13761, 13790, 13795, 13826, 13851, 13865, 13902, 13903, 13904, 13905,13744, 13746, 13760, 13777, 13787,13794, 13797, 13802, 13813, 13833, 13850, 13862, 13901

Chenango County, ZIP Codes: 13040, 13124, 13129, 13136, 13155, 13460, 13464, 13730, 13733, 13758, 13778, 13780, 13801, 13814, 13815, 13830, 13832, 13841, 13844

 Tioga County, ZIP Codes: 13732, 13734, 13743, 13811, 13812, 13827, 13840, 13845
 United Health Services (UHS), Endwell Family Physicians, Our Lady of Lourdes Hospital, Broome Oncology, Broome County Health Department, Tioga County Mental Health Clinic
 Kevin Spears

✉ Email Address

Onondaga County Zip Codes: 13027, 13030, 13088, 13112, 13164, 13201, 13202, 13212, 13217, 13218, 13220         
Cayuga County: Auburn Community Hospital and Medical Services ONLY
 Crouse Hospital, Crouse Medical PC., Auburn Community Hospital, Auburn Memorial Medical Services, Buckley Road Pediatrics
 Carol Montgomery

✉ Email Address

Herkimer County, ZIP Codes: 13324, 13329, 13331, 13339, 13340, 13350, 13357, 13361, 13365, 13367, 13406, 13407, 13416, 13420, 13439, 13454, 13472, 13475

Oneida County, ZIP Codes: 13054, 13304, 13309, 13316, 13319, 13403, 13424, 13440, 13441, 13442, 13449, 13476, 13478, 13490, 13492, 13502   13322, 13323, 13413, 13417, 13425, 13456, 13480, 13501, 13503, 13504, 13054, 13304, 13309, 13316, 13319, 13403, 13424, 13440, 13441, 13442, 13449, 13476, 13478, 13490, 13492, 13502  

 Rome Memorial Hospital, Rome Medical Group,  Oneida County Health Department, Mohawk Valley Health System (Faxton St Lukes Hospital & St. Elizabeth Medical Center), Rochester Primary Care Network,  Slocum Dickson Medical Group, Herkimer FMPs, MD, Herkimer County Department of Health,  Neighborhood Center, CNY Family NP, Upstate Family Health



 Justina Davenport

✉ Email Address

Jefferson County, ZIP Codes: 13601, 13602, 13603, 13605, 13606, 13607, 13608, 13611, 13612, 13615, 13616, 13618, 13619, 13622, 13624, 13626, 13628, 13632, 13634, 13636, 13637, 13638, 13640, 13641, 13643, 13650, 13651, 13656, 13657, 13659, 13661, 13665, 13671, 13673, 13674, 13675, 13679, 13682, 13685, 13691, 13692, 13693

Lewis County, ZIP Codes: 13305, 13312, 13325, 13327, 13343, 13345, 13368, 13404, 13433, 13473, 13489, 13620, 13627

Onondaga County - Specific Providers
 Jefferson:  Samaritan Medical Center, Samaritan Physicians, Samaritan Health Centers, River Hospital, Carthage Hospital, Jefferson Physician Organization (JPO), Professional Practice Mgmt, Regional Medical Mgt., Watertown Audiology

Lewis:   Lewis Hospital, Lewis Health Centers, Lowville Medical

Onondaga:  NY Spine & Wellness, SOS, HODS & SODS, Watertown Audiology, NY Anesthesiology

 Marianne Le

✉ Email Address

Onondaga County, ZIP Codes: 13029, 13057, 13066, 13090, 13104, 13205, 13206, 13207, 13215, 13219, 13224

 Onondaga:  St. Joseph's Hospital, St. Joseph's Medical/Imaging Family Care Medical Group, CNY Family Care, Integrative Counseling, Woman's Wellness Associates for Women's Medicine
 Keith Fitzgerald

✉ Email Address

Onondaga County, ZIP Codes: 13031, 13039, 13041, 13060, 13078, 13080, 13108, 13116, 13152, 13159, 13203, 13204, 13208, 13209, 13210, 13211, 13214



 University Hospital, UMAS/MedBest, Compassionate Family Medicine, Upstate Community Medical, Hematology Oncology of CNY, Associated Medical Professionals (AMP), Hematology Oncology, CNY Infusion, Syracuse Community Health Center 
 Kellie Marcellus

✉ Email Address

Oswego County, ZIP Codes: 13028, 13036, 13044, 13069, 13074, 13076, 13083, 13093, 13103, 13107, 13111, 13114, 13115, 13121, 13126, 13131, 13132, 13142, 13144, 13145, 13167, 13302, 13426, 13437 

St. Lawrence County ZIP Codes: 13613, 13617, 13654, 13658, 13660, 13662, 13667, 13668, 13676, 13694
 Canton Potsdam Hospital and Physicians, Canton Family Physicians, Governeuar Hospital, St. Lawrence Community Services, Connextcare, Oswego Hospital, Port City Emergency Physicians, Physician Care, Riverview Pediatrics
 Nicole Lloyd

✉ Email Address

Cayuga County - except Auburn Community Hospital and Auburn Memorial Medical Services                             

Cortland County, ZIP Codes: 13045, 13056, 13087, 13101, 13158, 13738, 13784, 13863

Tompkins County, ZIP Codes: 13053, 13062, 13068, 13073, 13102, 13736, 13864, 14817, 14850, 14851, 14852, 14853, 14854, 14867, 14881, 14882, 14883, 14886 
 East Hill Family Medical, Family Health Network (FHN), All ECPO Providers, Cortland Regional Hospital, Asthma and Allergy Associates, Northeast Pediatrics and Adolescents, Buttermilk Falls Peds, Dryden Family Medicine, Cayuga Area Plan, Cayuga Medical Center, Cortland Surgical  Center
New York City Region
The New York City region includes the following counties: Bronx, Kings,Manhattan, Nassau, Queens, Richmond, Rockland, Suffolk, Westchester

Name Coverage Area Hospitals
 Dianne Yardon

✉ Email Address

All ZIP Codes in Bronx County
 Acacia Network , MedAlliance Medical Health Services, Morris Heights Health Center, Urban Health Plan, Bronx Lebanon Hospital, Calvary Hospital, St. Barnabas Hospital 

Assigned Accounts: Essen Medical Associates,  Corinthian IPA 
 Ariana Jimenez

✉ Email Address

Nassau County, ZIP Codes: 11001, 11020, 11021, 11023, 11024, 11030, 11040, 11042, 11050, 11501, 11507, 11514, 11530, 11542, 11545, 11548, 11560, 11568, 11576, 11577, 11579, 11590, 11596, 11714, 11732, 11735, 11753, 11771, 11791, 11797, 11801
 Northwell Health System; Montefiore Medical 
 Nina Kavesteen

✉ Email Address

Nassau County, ZIP Codes: 11096, 11509, 11510, 11516, 11518, 11520, 11550, 11552, 11553, 11554, 11555, 11557, 11558, 11559, 11563, 11565, 11566, 11570, 11572, 11575, 11580, 11581, 11598, 11709, 11710, 11756, 11758, 11762, 11783, 11793 Mercy Medical Center (CHS), St. Joseph Hospital (CHS), St. Francis Hospital (CHS); Nassau University Medical Center

Assigned Accounts: PM Pediatrics, Beacon IPA
 Mary Kay McHale

✉ Email Address

Queens County, ZIP Codes: 11004, 11354, 11355, 11356, 11357, 11358, 11360, 11361, 11362, 11363, 11364, 11365, 11366, 11367, 11411, 11412, 11413, , 11414, 11415, 11421, 11422, 11430, 11433, 11434, 11435; 11416, 11417, 11419, 11420, 11423, 11426, 11427, 11428, 11429, 11432, 11418, 11436, 11691, 11692, 11693, 11694, 11697 Jamaica Hospital, Flushing Hospital, Assigned Account: Medisys Health System, Hillside Polymedic, Joseph P. Addabbo 
 Irina Fetisova

✉ Email Address

Queens County, ZIP Codes: 11101, 11102, 11103, 11104, 11105, 11106,11368, 11369, 11370, 11371, 11372, 11373,11374, 11375, 11377, 11378, 11379, 11385  Assigned Accounts: AMB Medical, St. John's Episcopal 
 Betsaida Arocho

✉ Email Address

All ZIP Codes in Rockland County  Assigned Accounts:  Good Samaritan Hospital/Bon Secours, Refuah Health Center, Community Medical and Dental Care, Helen Hayes Hospital              
 Renea Carter

✉ Email Address

Suffolk County, ZIP Codes: 11720, 11721,  11724, 11725,11729;11731, 11733, 11738, 11740, 11741, 11742, 11743, 11746, 11747, 11754, 11757, 11763, 11764, 11766, 11768, 11769, 11776, 11777, 11778, 11780, 11782, 11784, 11786, 11787, 11788, 11790, 11794, 11901, 11930, 11931;11933, 11934, 11935, 11937, 11939, 11940, 11941, 11942, 11944, 11946, 11948, 11949, 11950, 11951, 11952, 11953, 11954 Assigned Accounts: Brentwood Pediatrics, Better Living Now, Stony Brook Universtiy Hospital, Eastern Long Island Hospital and Physicans; Allied Physicians Group
 Harold Washington

✉ Email Address

Suffolk County, ZIP Codes:  11701, 11702, 11703, 11704, 11705, 11706, 11707, 11708, 11709, 11713, 11715, 11716, 11717, 11718, 11722, 11727, 11750, 11751, 11752, 11755, 11767, 11772, 11779, 11789, 11792, 11795, 11796, 11798;11955, 11957, 11958, 11959, 11961, 11962, 11963, 11964, 11965, 11967, 11968, 11970, 11971, 11975, 11976, 11977, 11978, 11980 Assigned Accounts: Good Samaritan (CHS), Catholic Health Services of LI (CHS), St Catherine of Siena (CHS), St Charles (CHS), North Shore Hematology & Oncology  New York Pain Management; Brookhaven Memorial and Physicians (LIHN)
 Danielle Parrish

✉ Email Address

All ZIP Codes in Westchester County Assigned Accounts: Blythedale Children's Hospital, Westchester Medical Center, White Plains Hospital Medical Center, Caremount Medical, Forme  Medical Center, ENT & Allergy Associates LLP, Sun River Health, Boston Children's Health Physicians     
 Carole Maison

✉ Email Address

Manhattan/NYC, ZIP Codes: 10003, 10009, 10010, 10016, 10017, 10021/10065, 10022, 10028, 10044, 10075, 10128,10031, 10032,10033,10035
 Brooklyn Hospital , Wyckoff Medical Center, SUNY Medical Center  Maimonides Medical Center; City Block, Housing Works, New York Network Management 
 Kin San Ng

✉ Email Address

Manhattan/NYC, ZIP Codes: 10004, 10005, 10006, 10007, 10011, 10012, , 10014, 10038, 10048, 10279, 10280, 10282,1037,10039
 Memorial Sloan Kettering Cancer Center Memorial Hospital For Cancer & Allied Diseases, Hospital For Special Surgery, 

 Bronx United IPA, Icahn School of Medicine, Mt Sinai  
 Angie Tynan

✉ Email Address

Manhattan/NYC, ZIP Codes:10020, 10023, 10069, 10024, 10025, 10026 10027, 10029 10030 Mount Sinai Hospital and Mount Sinai Health Sytem,  Settlement Health, Beth Israel Medical Center - Mt Sinai, 
St. Luke's Roosevelt Hospital - Mt Sinai, New York Eye and Ear Infirmary - Mt Sinai, South Nassau Community Hospital - Mt Sinai, Community Health Network (CHN), Continuum IPA Level, University Medical Practice Associates (UMPA), Visiting Nurse Service of NY
 Myung Hak (David) You

✉ Email Address

Manhattan/NYC, ZIP Codes: 10001, 10018, 10019, 10036, 10107, 10123 10040
 AdvantageCare Physicians, PC, HHC;William F. Ryan CHC, Ryan Chelsea Clinton CHC, Ryan Nena CHC
 Briana DeCicco

✉ Email Address

Brooklyn/Kings County, ZIP Codes: 11203, 11207, 11208, 11212, 11214, 11209, 11228, 11202
 ICL, Brownsville Medical Center, NY Community Hospital,  CityMD  Kings County Medical Center Coney  Island Hospital
 Ronald Healey

✉ Email Address

Brooklyn/Kings County, ZIP Codes:  11211, 11213, 11215, 11216, 11217, 11221, 11225, 11231, 11232, 11233, 11238, 11201, 11205, 11206, 11211, 11217, 11222, 11227, 11231, 11243, 11248, 11237, 11249 Brookdale Hospital, Interfaith Medical Center, Kingsbrook Jewish Medical Center, Planned Parenthood, ODA 
 Rui Kang (Ray) Lin

✉ Email Address

Queens County, ZIP Codes: (Asian Providers in 11354,  11355)                                           
Brooklyn/Kings County, ZIP Codes:  11220 11219 11223, 11224  11229 11235, 11204 11230 11204 11232  		CAIPA (Brooklyn), MMC Groups
 Yunmei (May) Wan

✉ Email Address

Manhattan/NYC, ZIP Codes:  10013, 10002
 CAIPA, Charles B. Wang CHC, Chinatown True Care Medical PLLC, dba Rendr Care, Evergreen Medical Clinic PC
 Adrienne Bowens

✉ Email Address

All ZIP Codes in Richmond County   Richmond University Medical Center
 Shadene Pinnock

✉ Email Address

Brooklyn/Kings County, ZIP Codes: 11226, 11210, 11218, 11234, 11236, 11239 NYP Health System: NY Presbyterian Hospital, Columbia University Medical Center, NY Downtown Hospital, Weill Cornell Medical Center, NY Hospital of Queens, Gracie Square Hospital, Weill Cornell PHO, Columbia DOCs, The Silvercrest Center for Nursing and Rehab, St. John's Episcopal Hospital, NYU Health System 

Behavioral Health Specialists
Name Coverage Area
 Elliot Su

✉ Email Address

Queens, Nassau, Suffolk, Richmond (Staten Island), New York (Manhattan)
 Diana Rosario

✉ Email Address

Kings, Bronx, Rockland, Westchester
 Arlene Rossiter

✉ Email Address

Buffalo and Rochester Regions 
 Sandi Berry

✉ Email Address

Syracuse and Albany Regions 
Provider Partnership Associates - Quality
NYC Region:

Name Region Assigned Counties and/or Providers
 Jessy Sambula

✉ Email Address

NYC Brooklyn County
 Yen Min Yau

✉ Email Address

NYC Brooklyn County
 Zinaida Khavasova

✉ Email Address

NYC Brooklyn County
 Michael Gayle

✉ Email Address

NYC      Brooklyn County

Providers: NorthWell Health System
 Stanley Laforest

✉ Email Address

NYC Manhattan County
 Leidy Meija

✉ Email Address

NYC Nassau County
 Kay Stewart-Benjamin

✉ Email Address

NYC
 Providers: NYU, Mt. Sinai, NY Presby
 Osaruyi Eduwen

✉ Email Address

NYC
 Queens County
 Kellimar James-Nixon

✉ Email Address

NYC
 Queens County
 Rosemond Guillaume

✉ Email Address

NYC Queens County

 Jonathan Thomas

✉ Email Address

NYC Counties: Rockland, Westchester

 Haneefah Mahdi

✉ Email Address

NYC Staten Island
 Susan Jacob

✉ Email Address

NYC Suffolk County


Upstate Regions:

Name Region Assigned Counties and/or Providers
 Jane Sanderson

✉ Email Address

Albany Counties: Schenectady, Washington, Rensselaer,  Saratoga
 Barbara Bentley-Morrill

✉ Email Address

Albany Counties: Clinton, Essex, Warren, Albany, Greene, Columbia   
 Jaime Laube

✉ Email Address

Albany Counties: Ulster, Sullivan, Orange, Putnam
 Penny Patterelli

✉ Email Address

Albany and Syracuse    Counties: Oneida, Otsego, Schoharie
 Jeannie Vanhoeven

✉ Email Address

Albany Counties: Fulton, Saint Lawrence, Franklin Montgomery, Hamilton
 Sarah Freyer

✉ Email Address

Albany Dutchess County
 Maureen Hudson

✉ Email Address

Buffalo Erie County (select providers)
 Christine Pinelli

✉ Email Address

Buffalo Counties: Erie (select providers), Allegany, Cattaraugus, Wyoming, Chautauqua
 Christine Jendraszek

✉ Email Address

Buffalo Counties: Erie (select providers), Livingston, Steuben, Genesee
 Nicole Helsdon

✉ Email Address

Buffalo and Rochester Counties: Monroe, Orleans, Niagara

Providers: Jericho
 Robert Chantra

✉ Email Address

Rochester Counties: Ontario, Yates

Providers: GRIPA (all counties), Guthrie, U of R
 Andre Burton

✉ Email Address

Rochester Counties: Wayne, Seneca, Chemung, Schuyler

Providers: Arnot
 Jeannie Vanhoeven

✉ Email Address

Syracuse Herkimer County
 Sarah Freyer

✉ Email Address

Syracuse Counties: Madison, Chenango, Broome, Delaware
 Andre Burton

✉ Email Address

Syracuse Counties: Lewis, Cayuga, Jefferson 
 Karen Yonkers-Santy

✉ Email Address

Syracuse Counties: Oswego, Cortland, Tioga, Tompkins
 Peter Stone

✉ Email Address

Syracuse Onondaga County

 

 

Can't Find Your Designated Provider Relations Specialist?

If you are unable to locate your designated specialist, please email your inquiry to Contact_PR@fideliscare.org and a Provider Relations team member will contact you.

If you have an immediate need or are a non-participating provider, please contact our Call Center at 1-888-FIDELIS (TTY: 711).

✉ Contact Provider Relations

This email address is intended only for providers and their staff.  If you are a Fidelis Care member, a broker, a job seeker, or are looking for information on becoming a Fidelis Care member, please visit our Contact Us page.

Contact-Fidelis-Care-Provider-Relations-Team-for-Inquiries-NY-Health-Insurance

 

Join Our Network

Apply to our provider network and become a part of the Fidelis Care mission. 

Apply Online

Electronic Transactions

Submit claims electronically for faster processing and reimbursement.

E-Transactions

Authorization Resources

To submit prior authorization request types, use the Fidelis Care provider portal.

Provider Portal