What Is Provider Access Online?

As your partner in quality care, Fidelis Care wants to make sure you have the tools and resources you need to provide your patients with the care and services they deserve. Our enhanced provider portal, Provider Access Online (PAO), is a critical part of Fidelis Care's efforts to increase efficiency and expand services to our providers.

Provider Access Online benefits include:


    • Verify member eligibility
    • Check claims status
    • Download Rosters, Remittance Advices and other important documents
    • Search for other participating providers
    • Receive the latest Fidelis Care updates via the PAO Informational Blog

Your satisfaction is our priority and we trust you will find PAO to be a valuable and helpful tool and resource. Click here to access Provider Access Online. 

For assistance accessing PAO please contact your Provider Relations Representative or call Fidelis Care's Provider Call Center at 1-888-FIDELIS (1-888-343-3547).