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Documentos del Plan 2021

Documentos del año actual para referencia. Para explorar los planes Wellcare By Fidelis Care de 2022, haga clic en AQUÍ.

Fidelis Dual Advantage Flex (HMO D-SNP) Plan 001
Fidelis Medicare Advantage Flex (HMO POS) Plan 002
Fidelis Medicaid Advantage Plus (HMO D-SNP) Plan 003
Fidelis Medicare $0 Premium (HMO) Plan 004

Annual Notice of Changes

Annual Notice of Changes (PDF)

Aviso anual de cambios (PDF)

Ежегодное уведомление об изменениях (PDF)

年度改變通知


Evidence of Coverage

This booklet gives you the details about your Medicare health care and prescription drug coverage from January 1 – December 31, 2021. It explains how to get coverage for the health care services and prescription drugs you need.

Evidence of Coverage (PDF)

Evidencia de cobertura (PDF)

Границы страховой ответственности (PDF)

承保福利說明 (PDF)


Summary of Benefits

You can use this document to compare Fidelis Care programs and the Original Medicare Program. The charts in this booklet list important health benefits. For each benefit, you can see what our program covers and what the Original Medicare Program covers. Our members receive all of the benefits that the Original Medicare Program offers but we also offer additional benefits to help you stay healthy.

Summary of Benefits (PDF)

Resumen de Beneficios 2021 (PDF)

Краткий обзор страховых выплат на 2021 год (PDF)

2021年度福利介紹 (PDF)


Out-of-Network Coverage Rules

It is important to know which providers are part of our network because, with limited exceptions, while you are a member of our plan you must use network providers to get your medical care and services. The only exceptions are emergencies, urgently needed care when the network is not available (generally, when you are out of the area), out-of-area dialysis services, and cases in which Fidelis Care authorizes use of out-of-network providers. See Chapter 3 (Using the plan’s coverage for your medical services) for more specific information about emergency, out-of-network, and out-of-area coverage.

Fidelis Medicare Advantage Without Rx (HMO POS) Plan 005

Annual Notice of Changes

Annual Notice of Changes (PDF)

Aviso anual de cambios (PDF)

Ежегодное уведомление об изменениях (PDF)

年度改變通知


Evidence of Coverage

This booklet gives you the details about your Medicare health care and prescription drug coverage from January 1 – December 31, 2021. It explains how to get coverage for the health care services and prescription drugs you need.

Evidence of Coverage (PDF)

Evidencia de cobertura (PDF)

Границы страховой ответственности (PDF)

承保福利說明 (PDF)


Summary of Benefits

You can use this document to compare Fidelis Care programs and the Original Medicare Program. The charts in this booklet list important health benefits. For each benefit, you can see what our program covers and what the Original Medicare Program covers. Our members receive all of the benefits that the Original Medicare Program offers but we also offer additional benefits to help you stay healthy.

Summary of Benefits (PDF)

Resumen de Beneficios 2021 (PDF)

Краткий обзор страховых выплат на 2021 год (PDF)

2021年度福利介紹 (PDF)


Out-of-Network Coverage Rules

Under a Point-of-Service (POS) option, you may use non-plan providers to get your some covered services (see Section 2.4 for the definition of Point-of-Service in your Evidence of Coverage). However, your out of pocket costs may be higher if you use non-plan providers (for more information about this, see Section 2 in your Evidence of Coverage). The exception is if you use non-plan providers for emergency care.
Medicare requires that we have or arrange for enough providers to give you medically necessary plan covered services at the in-network cost-sharing level. This is called our "network" of providers. When you get services from non-plan providers, we call these "out-of-network" services. 
You don't need to get a referral when you get care from non-plan providers. However, before getting these services you may want to confirm with us that the services you are receiving are covered by us and are medically necessary. If we later determine that the services are not covered or were not medically necessary, we may deny coverage and you will be responsible for the costs.
You will be allowed $10,000 worth of out-of-network services.  Your cost-sharing amount for these services is $5,000. We will pay the other $5,000. Once the $10,000 maximum is met, you will be responsible for all costs associated with out-of-network care you receive.
The following services are not covered out-of-network and you will be responsible for all of the costs if you obtain these services:
  • Inpatient Acute Care
  • Inpatient Mental Health Care
  • Skilled Nursing Facility Care
  • Primary Care Physicians
  • Home Health
  • X-rays
  • Part B Prescription Drugs
  • Durable Medicare Equipment & Prosthetic Devices
  • Dialysis
  • Outpatient Services including Surgery, X-rays, Outpatient Diagnostic Radiology (e.g. CT scans, PET scans, MRI's, nuclear medicine) and Therapeutic Radiology (e.g. radiation therapy, chemotherapy)
  • Diabetic Supplies

If you need medical care that Medicare requires our plan to cover and the providers in our network cannot provide this care, you can get this care from an out-of-network provider. You will need to obtain “prior authorization” from us to get this care. In this situation, you will pay the same as you would pay if you got the care from a network provider.

The plan covers emergency care or urgently needed care that you get from an out-of-network provider. For more information about this, and to see what emergency or urgently needed care means, see Section 3 of your Evidence of Coverage.

Fidelis Dual Advantage (HMO D-SNP) Plan 006

Annual Notice of Changes

Annual Notice of Changes (PDF)

Aviso anual de cambios (PDF)

Ежегодное уведомление об изменениях (PDF)

年度改變通知


Evidence of Coverage

This booklet gives you the details about your Medicare health care and prescription drug coverage from January 1 – December 31, 2021. It explains how to get coverage for the health care services and prescription drugs you need.

Evidence of Coverage (PDF)

Evidencia de cobertura (PDF)

Границы страховой ответственности (PDF)

承保福利說明 (PDF)


Summary of Benefits

You can use this document to compare Fidelis Care Programs and the Original Medicare Program. The charts in this booklet list important health benefits. For each benefit, you can see what our program covers and what the Original Medicare Program covers. Our members receive all of the benefits that the Original Medicare Program offers but we also offer additional benefits to help you stay healthy.

Summary of Benefits (PDF)

Resumen de Beneficios (PDF)

Краткий обзор страховых выплат (PDF)

福利介紹 (PDF)


Over-the-Counter Benefit Information


Out of Network Coverage Rules

It is important to know which providers are part of our network because, with limited exceptions, while you are a member of our plan you must use network providers to get your medical care and services. The only exceptions are emergencies, urgently needed care when the network is not available (generally, when you are out of the area), out-of-area dialysis services, and cases in which Fidelis Care authorizes use of out-of-network providers. See Chapter 3 (Using the plan’s coverage for your medical services) for more specific information about emergency, out-of-network, and out-of-area coverage.
Fidelis Medicare Advantage Flex (HMO POS) Plan 007

Annual Notice of Changes

Annual Notice of Changes (PDF)

Aviso anual de cambios (PDF)

Ежегодное уведомление об изменениях (PDF)

年度改變通知 (PDF)

 

Evidence of Coverage

This booklet gives you the details about your Medicare health care and prescription drug coverage from January 1 – December 31, 2021. It explains how to get coverage for the health care services and prescription drugs you need.

Evidence of Coverage (PDF)

Evidencia de cobertura (PDF)

Границы страховой ответственности (Evidence of Coverage) (PDF)

承保福利說明 (PDF)


Summary of Benefits

You can use this document to compare Fidelis Care programs and the Original Medicare Program. The charts in this booklet list important health benefits. For each benefit, you can see what our program covers and what the Original Medicare Program covers. Our members receive all of the benefits that the Original Medicare Program offers but we also offer additional benefits to help you stay healthy.

Summary of Benefits (PDF)

Resumen de Beneficios 2021 (PDF)

Краткий обзор страховых выплат на 2021 год (PDF)

2021年度福利介紹 (PDF)


Flex Reimbursement

Flex Reimbursement Account Information


Out of Network Coverage Rules:

The following services are not covered out-of-network and you will be responsible for all of the costs if you obtain these services: 

Inpatient Acute Care 

Inpatient Mental Health Care 

Skilled Nursing Facility Care 

Primary Care Physicians 

Home Health 

X-rays 

Part B Prescription Drugs 

Durable Medicare Equipment & Prosthetic Devices 

Dialysis 

Outpatient Services including Surgery, X-rays, Outpatient Diagnostic Radiology (e.g. CT scans, PET scans, MRI's, nuclear medicine) and Therapeutic Radiology (e.g. radiation therapy, chemotherapy) 

Diabetic Supplies 

If you need medical care that Medicare requires our plan to cover and the providers in our network cannot provide this care, you can get this care from an out-of-network provider. You will need to obtain “prior authorization” from us to get this care. In this situation, you will pay the same as you would pay if you got the care from a network provider. 

The plan covers emergency care or urgently needed care that you get from an out-of-network provider. For more information about this, and to see what emergency or urgently needed care means, see Section 3 of your Evidence of Coverage.

Fidelis Medicaid Advantage Plus (HMO D-SNP) Plan 008
Fidelis Medicare $0 Premium (HMO) Plan 009

Annual Notice of Changes

Annual Notice of Changes (PDF)

Aviso anual de cambios (PDF)

Ежегодное уведомление об изменениях (PDF)

年度改變通知 (PDF)

 

Evidence of Coverage

This booklet gives you the details about your Medicare health care and prescription drug coverage from January 1 – December 31, 2021. It explains how to get coverage for the health care services and prescription drugs you need.

Evidence of Coverage (PDF)

Evidencia de cobertura (PDF)

Границы страховой ответственности (PDF)

承保福利說明 (PDF)


Summary of Benefits

You can use this document to compare Fidelis Care programs and the Original Medicare Program. The charts in this booklet list important health benefits. For each benefit, you can see what our program covers and what the Original Medicare Program covers. Our members receive all of the benefits that the Original Medicare Program offers but we also offer additional benefits to help you stay healthy.

Summary of Benefits (PDF)

Resumen de Beneficios 2021 (PDF)

Краткий обзор страховых выплат на 2021 год (PDF)

2021年度福利介紹 (PDF)


Out-of-Network Coverage Rules

It is important to know which providers are part of our network because, with limited exceptions, while you are a member of our plan you must use network providers to get your medical care and services. The only exceptions are emergencies, urgently needed care when the network is not available (generally, when you are out of the area), out-of-area dialysis services, and cases in which Fidelis Care authorizes use of out-of-network providers. See Chapter 3 (Using the plan’s coverage for your medical services) for more specific information about emergency, out-of-network, and out-of-area coverage.

 


 

Beneficios de medicamentos recetados 2021

Haga clic a continuación para ver los formularios del año actual y otros beneficios de la Parte D de Medicare proporcionados por los planes Medicare y Dual Advantage de Fidelis Care. 
*Para obtener los beneficios de medicamentos recetados de 2022, haga clic en AQUI

Formularios de Medicamentos Recetados
Previa autorización

2021

2021 Fidelis Care Medications Requiring Prior Authorization (PDF)

Medication Request Form (PDF)


Some drugs, and certain amounts of some drugs, require an approval before they are eligible to be covered by your benefits. If your drug needs this step, you or your doctor will need to ask for and get advance approval from Fidelis Care to cover the drug. 

Terapia Escalonada

2021

2021 Fidelis Care Step Therapy Criteria (PDF)


Step Therapy is a process whereby prescriptions are filled using an effective and more affordable medication (Step 1). When appropriate, a more costly (Step 2) medication can be authorized if the Step 1 prescription is found to not be effective in treating your medical condition. 

Proceso de Transición al Formulario

When you have a drug that is not on our formulary, or if your ability to get the drug is limited, we will cover a temporary supply of the drug until you can switch to a drug we cover or you can request a formulary exception.

Formulary Transition Policy

Red de Farmacias
Pharmacy Network

Fidelis Care has contacts with pharmacies that equal or exceed CMS requirements for pharmacy access in your area. There are over 4,400 pharmacies located in New York State that participate in our pharmacy network and over 64,400 network pharmacies nationwide.

Visit the CVS Caremark website (by clicking on this link, you will leave the Fidelis Care website) for more information or to register. 

Medicamentos Recetados pedidos por Correo

Mail Order Enrollment Form (PDF)

You can have your medications delivered directly to your home, so you don’t have to make unnecessary trips to the local pharmacy. Not only does this service save you time, it also saves you money. Typically, you can get a 90-day supply of your medication for the price you would pay for three 30-day supplies picked up at the pharmacy counter.

You’ll receive these benefits: 
  •  Cost savings:  One 90-day supply may cost less than three 30-day supplies at a retail pharmacy
  •  Greater convenience: At-home delivery at no extra cost, and easy refills online or by phone
  •  Quality and safety: Dedicated pharmacists checking each and every order
  •  Added value: 24/7 access to pharmacists, and alert messages by e-mail, text, or phone


Mail Order Durable Medical Equipment

For your convenience, Fidelis Care offers direct mail options to fill your durable medical equipment needs. These providers offer a wide range of supplies such as diabetes test strips, bladder control pads, bandages, and more.

  • Byram Healthcare. Call 1-877-902-9726, and a customer service representative will assist you with your order. You also can download order forms and fax them to 1-866-811-4500. Online reordering is available at Byram’s website, www.byramhealthcare.com.
  • Edgepark Medical Supplies. Call 1-800-321-0591 or visit www.edgepark.com to place an order.

Clicking the links above will cause you to leave the Fidelis Care website


 

Beneficios de Farmacia

Sus beneficios de farmacia están cubiertos a través de CVS Caremark.   

Visite el sitio web de CVS Caremark..

Para su comodidad, Fidelis Care también proporciona un formulario en línea para solicitudes de autorización previa (PA) y medicamentos complementarios:

Tu Información está Protegida

La Regla de Privacidad de la Ley de Portabilidad y Responsabilidad del Seguro Médico (HIPAA) se aplica a todas las formas de su información médica protegida, ya sea electrónica, escrita u oral.

Para obtener más información sobre HIPAA y sus derechos de privacidad, visite el Departamento de Salud y Servicios Humanos de EE. UU.

 

 

Beneficios Extendidos

Fidelis Care también ofrece administración de casos a los miembros por teléfono:

  • Los administradores de casos pueden brindar apoyo y asistencia para identificar alternativas y recursos cuando los beneficios se hayan agotado.

  • Los administradores de casos son profesionales de la salud disponibles para ayudarlo a controlar su salud, aprender más sobre su salud o afecciones, coordinar la atención con los proveedores y recibir los servicios necesarios.

 

Para recibir más información, llame a Servicios Clínicos de Fidelis Care al número siguiente:

Servicios de Telesalud

Hay dos formas de utilizar su beneficio de telesalud desde la seguridad, la comodidad y la conveniencia de su hogar:

  • Programe una visita de telesalud con su proveedor de atención primaria o especialista de la red. Muchos proveedores de Fidelis Care pueden programar una cita para una visita por teléfono o video. 
  • A través de Teladoc, puede recibir atención en línea de médicos certificados por la junta y con licencia del estado de Nueva York, las 24 horas del día, los 7 días de la semana.

    Antes de su primera visita de atención virtual, el mejor lugar para comenzar es descargar la aplicación Teladoc (disponible en App Store o Google Play) o comenzar en línea siguiendo el enlace del sitio web a continuación.

     

    Información Adicional

    Wellcare es la marca de Medicare para Centene Corporation, un plan HMO, PPO, PFFS, PDP con un contrato de Medicare y es un patrocinador de la Parte D aprobado. Nuestros planes D-SNP tienen un contrato con el programa estatal de Medicaid. La inscripción en nuestros planes depende de la renovación del contrato.

    Del 1 de octubre al 31 de marzo, puede llamarnos los 7 días de la semana de 8 a.m. a 8 p.m. Del 1 de abril al 30 de septiembre, puede llamarnos de lunes a viernes de 8 a.m. a 8 p.m. Se utiliza un sistema de mensajería fuera del horario de atención, los fines de semana y los días festivos federales.

    Aviso de No Discriminación y Asistencia con el Idioma (PDF)

    Política de Privacidad

    H5599_22060_2022