Fidelis Care Opens Downtown Utica Community Office To Serve Local Residents
12/7/2016 • Posted by Fidelis Care in Health & Wellness, News Release

Location provides critical assistance during important open enrollment period


Utica, NY (December 7, 2016) – Fidelis Care, a Statewide health plan with 19 community office locations in New York State and 1.5 million members, announced the opening of its downtown Utica Community Office.  The new facility, located at 209 Elizabeth Street officially opened today following a ribbon cutting ceremony with local dignitaries and community partners.

Staffed with Fidelis Care Representatives, the new 2,100 square foot Center, is available to help current and prospective members with any questions they have – from renewing their coverage, and reviewing health insurance product choices, to applying for enrollment. Fidelis Care staff speaks multiple languages and understand the unique needs and concerns of members as well as those who may be shopping for coverage for the first time.

 “As a mission-based organization, we strive to deliver customer service with dignity and caring and provide access to quality, affordable health coverage,” said Fidelis Care Chief Marketing Officer Pam Hassen. “Our new Utica Community Office will allow us to provide our members and other residents with personal one-on-one time and a new accessible space to hold workshops and events with community partners.”

Open enrollment for metal-level products through NY State of Health: The Official Health Plan Marketplace began on November 1 and runs through January 31, 2017. Medicare Advantage open enrollment is also underway and continues through December 7. The Fidelis Care Utica Community Office will be open Monday through Friday from 8:30am to 5 PM.

Fidelis Care has 19 community offices located throughout the State.  Office locations can be found at